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Community Level 2licon

licon

Never again

AdvantagesOnline ordering, delivery to your door

DisadvantagesWebsite not updated frequently

"I'd shopped with them once before, and they were okay, so I went back to order 2 climbing plants. After a bit of searching (the website isn't very intuitive) I managed to find the right area, and chose the plants I wanted. Both were showing delivery within 10-15 days. So I placed the order. 2 days later, I noticed that my credit card had been charged and thought, "Great, they'll be arriving soon!" Unfortunately, not. I waited 28 days, ..." Read review
02.07.2003

Ciao members have rated this review on average: helpful

Community Level 1Stefka1

Stefka1

Crocus quality and service has gone downhill

AdvantagesRange of products is good

DisadvantagesQuality of plants has gone downhill very badly, and customer service is indifferent

"...loyal and regular customer of Crocus.co.uk for about six years and in the last 12 months or so I've seen it go downhill. It's been incredibly disappointing but on at least three occasions in the last five that I've purchased plants from them, the quality of these plants has been far below even an average standard - and not at all what I would expect from Crocus. Their customer service response to me has also declined each time - they were extremely ..." Read review
01.08.2011

Ciao members have rated this review on average: somewhat helpful



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