"I'd shopped with them once before, and they were okay, so I went back to order 2 climbing plants. After a bit of searching (the website isn't very intuitive) I managed to find the right area, and chose the plants I wanted.
Both were showing delivery within 10-15 days.
So I placed the order.
2 days later, I noticed that my credit card had been charged and thought, "Great, they'll be arriving soon!" Unfortunately, not.
I waited 28 days, ..."
Ciao members have rated this review on average: helpful
Quality of plants has gone downhill very badly, and customer service is indifferent
"...loyal and regular customer of Crocus.co.uk for about six years and in the last 12 months or so I've seen it go downhill. It's been incredibly disappointing but on at least three occasions in the last five that I've purchased plants from them, the quality of these plants has been far below even an average standard - and not at all what I would expect from Crocus.
Their customer service response to me has also declined each time - they were extremely ..."
Ciao members have rated this review on average: somewhat helpful
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