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How does your garden grow? Review with images

AdvantagesWide range, nice site, delivers on time(just)

DisadvantagesPricey p&p for small orders, misleading images

"...garden displays. I stumbled upon Crocus.co.uk pretty much by accident, you see I'm a member of Lightspeed Research which is a survey website where you build up points and exchange them for vouchers etc… I'd built up a nice little amount of points and decided to see what rewards were in my points bracket, one of the sites listed was Crocus.co.uk and after briefly visiting the site to see what plants they had available I traded in some of my points ..." Read review

Ciao members have rated this review on average: very helpful

Community Level 1Kifsgate

Quick review of Crocus.co.uk

"The service has definately gone down hill! Crocus used to provide excellent & speedy service but my most recent order has gone significantly over the 14 day limit without any communication why. It has been impossible to speak to anyone who can help & they seem to have outsourced their customer service function without the back up systems which allow orders to be checked except by e mail. I asked for the name of the MD in my fourth call to them of the day & half an hour later I've had confirmation of despatch today! Seems a good tactic. Plants are usually very good quality - shame that they don't seem set up to fulfill orders efficiently or deal with concerns.

Ciao members have rated this review on average: helpful

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