Currys (Shop)

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The Muppet Show

Advantages: Local.
Disadvantages: Staff contradict themselves / lie. Un-helpful staff. Awful Customer Service, I can go on...

...would be the case. Him:- Currys says that 28days for a repair is reasonable. Me:- The TV is only five months old and cost a lot of money. Him:- Well, if the parts don't arrive after 28days you can claim under our "Breach of contract rules". Me:- But the parts alone are going to take 30 days to arrive, totally exceeding that. Him:- Then you can call us for an exchange. Me:- So I have to wait 28days before you'll do anything?? Him:- Yes. But ...
...Woo hoo!! Boyf rings Currys and they say they will send someone round on Tuesday. Double Woo Hoo. Tuesday, Mr Engineer arrives, looks at TV, is told of fault and says "Sounds like the Inverter - and ....... hmm, that's the only thing Tech didn't order". Nevertheless Mr Engineer tries all the parts Tech did order and it confirms his earlier comment, it looks like the Inverter has gone. "So, we get a new TV then??". Err, no. The dud TV will be collected ...

Amazingwoo 02.04.2009 (31.03.2009) · Read full review
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This is no Curry's in a hurry.

Advantages: On my recent visit NONE.
Disadvantages: Staff unhelpful and lack of stock

Curry's Electrical Store. ---------------------------------------- This review is of Curry's Electrical Store, Unit 3, Harlech Retail Park, Cardiff Road, Newport. (Branch Number 2230) About Curry's --------------------- Curry's is a large retailer, which offers a good selection of electrical and household appliances to the public. They regularly have discount and sales in store. They also offer and online shopping facility, plus the option to ...
...online shopping facility does offer a deliver service however; there is a charge for this service. As I relaxed down in the evening to watch my regular instalments of the soaps a week before Christmas, I had no idea what was coming soon. A Friday evening all to myself with partner out on his Christmas meal and children fast asleep, I relaxed back and began my regular evening entertainment. As it approached half way through Eastenders though things ...

welshwickedone 06.01.2007 · Read full review
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They did me proud

Advantages: in op
Disadvantages: none that I found

I visited my nearest Curry’s shop to buy a computer; I know nothing about computers at all. I have never had one before so I needed a store, which had a good selection of computers, at competitive prices, and a patient sales assistant what could answer 100 and 1 questions about the computers that they were selling. I did try looking in P.C World but I found that the staff was very busy. The computer that I wanted was not in stock and when ...
...told “ well I don’t know if we are getting any more in. There are a lot of people waiting for this computer but I can put you on a waiting list” - No good to me. I was going to look in Time and Tiny computers but I was put off by friends saying that their computers seemed to spend more time in their repair shops then they had in the houses. So I thought I‘d take a look in Curry‘s. I pulled into the Car Park, There ...

misslook 31.07.2001 · Read full review
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Washer ... dire!

Advantages: Lots to choose from ...
Disadvantages: ... but not much of it in stock, appalling aftersales service/communication

...companies who offer cheaper prices, Currys really need to maintain a level of service and convenience that makes it worth paying that bit extra – however, we paid Currys what, to us, is a lot of money and really don't feel we got the sort service and convenience we either expected, deserved or paid for. We wrote to Currys about this and to suggest that their system for keeping customers (and delivery companies) informed of delivery dates, delivery ...
...what? We never heard anything back from them whatsoever. To end the story on a happier note, the washer dryer works fine - hooray! - though with no help from the store we bought it from. I hope no one else gets such shoddy service from them ... but I won't count on it. ...

kpbunches 30.05.2007 · Read full review
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you are kidding

Advantages: good to see what you are buying
Disadvantages: unhelpfull, try and get you to buy extras that you do not need

...pop down to our local currys shop, pick a tv, arrange a date for the delivery and bingo the rest of the afternoon is mine(or so i thought) We arrived at the store room and after about five minutes was greeted by one of the staff, who enquired how they may help us. Told him that we were after a widescreen tv and was looking for it to be a Panasonic( as this would match the video and sky digi-box) The assistant showed us their choice of tv(which ...
...the tv my inlaws wanted, it was far cheaper & it in came within three days and the tv even tuned itself in. I am only going to go into currys to find and look at things i would buy, but either buy elsewhere or buy over the net!! ...

happyhibee 13.07.2001 · Read full review
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Currys - they made me worried

Advantages: I got my TV at last - and it was upgraded
Disadvantages: Chaos - from start to finish

...roles, but I went to Currys with £145 of vouchers burning a hole in my pocket. OK, so what was I going to get ? Well, I had my eye on a £150, 21" Matsui, Nicam Stereo TV - seemed good to me, but even better, at Stockport they had one for only £65 !! So what was the catch ? Well there was no remote control !! So, add in an 'All-In-One' remote for £19 and I was all set. Wrong actually !! I handed over my money (ok, my vouchers), they were rung through ...
...The internal fraud checks at Currys had reported a series of credit notes being used twice - MINE !! The branch told me that I hadn't produced proper vouchers and I would need to bring in proper vouchers or cash or I couldn't have my TV !! I asked them to telephone Stockport, but they said it was for me to sort out !! So, off I went to Stockport who kindly phoned Ashton and explained about the vouchers being printed on the envelopes with Head Office ...

IainCMartin 10.10.2001 · Read full review
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Problems with Currys

Advantages: Some good deals
Disadvantages: Broken items, unhelpful staff, rip off insurance!

I have used Currys a few times for electrical items, but I am not going to go there again and would advise anybody thinking of going to think twice. The first item I bought from there was a freeview box costing about £50. When I got this home, it would only work if you propped it up on its side for some bizarre reason, and even then it didn't always work. I returned this to the store, and was told they could not refund it as I had opened the box ...
...of any statutory rights. In the end, I decided to go for a more expensive freeview box, costing about £150, and exchanged the broken one. Just over a year after having the second freeview box, it completely broke and wouldn't turn on at all. I returned this to the shop, and was basically told that they weren't interested as it was more than a year old. I pointed out that the statutory rights state that something should last a reasonable length of ...

queendebbie 04.02.2008 · Read full review
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THIS OP CONTAINS A FINANCIAL HEALTH WARNING

Advantages: See Text
Disadvantages: Very hard sell on extended warranties

...although I have purchased in Currys before, I have never yet experienced this level of hard sell on the insurances. If you don't want it, don't be sucked in by these offers, and when you are signing the insurance agreement, DO NOT sign the box in respect of the PPI unless you are 100% sure this is what you want, irrespective of what the shop says, the premium is 16% of your monthly repayment, which in my case, if I elected to take advantage of their ...
...£220 to my ever expanding bill. These interest free deals cover: * 6, 9, 12 and 18 months depending on the value of the item being purchased and are available on all products over £199, although we got it across the board for 6 months because of the number of products being purchased, even though 2 were under £199. The finance company will then debit approximately 4% of the value of the credit from your bank account monthly, and you can pay extra ...

sue.51 04.08.2001 · Read full review
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Only for the brave.

Advantages: Can get excellent bargains from them.
Disadvantages: Extended warranty mania.

...Finally, my views on Currys are not representative of all staff. I worked in three stores in total over a short space of time and met some excellent sales staff who were well informed, listened to customer needs and did not adopt the hard sell. The need to sell warranties is indoctrinated from the top down, and it is sometimes the case of sell warranties or sign on the dole. The aim of this op. is not to slander Currys as a whole, for, indeed, you ...

maeliosa 15.08.2001 · Read full review
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Currys Always Cutting Service

Advantages: lots of stores around, access via the net
Disadvantages: Staff are useless, customer service is worse than useless.

...an item costing £550 aprox. Currys on the otherhand- offered s*d all, they refused to take my mum's (whom is 70 and 3 stone under weight, suffering from high blood pressure) old washing machine- as the door was jammed shut and there was water in it- (How exactly does one force open the door and drain the water away - without flooding the kitchen?) they did not unpack and check the new machine- which they state they do on their web site, they were ...
...were nothing to do with currys (the dixon chain). Via the net there are many- but we prefer a store you can see locally. We are considering returning the machine- but to do that- we are now waiting for head office to call us, my mum has the plumber going over later- but may stop him going- if we hear back regarding a full refund and collection of the new machine. If not- she'll probably let the plumber come, and keep the new machine- but- I warn ...

kat74_uk 23.06.2008 · Read full review
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Currys Deliveries - NOW try to obtain your purchase

Advantages: None whatsoever. Customer Service is a dirty word to Currys staff
Disadvantages: Still waiting for my frige freezer to be delivered

CURRIES - ELECTRICAL STORE: DELIVERY IS THE PITS - their staff are rude, ignorant, and lack courtesy, compassion and clearly aren’t fit for purpose In February 2009 my husband and I purchased a large fridge freezer, washing machine and cooker from Curries in Merthyr Tydfil, spending a considerable amount of money with them. The fridge freezer itself cost us only a few pennies short of £600.00. Delivery was finally arranged and the delivery people ...
...The delivery driver offloaded the washing machine and the cooker - no problem [apart from the odd grunts and growns - but you grow to expect that these days] - then our merry delivery man blithely announced completely out of the blue that he could not get our fridge freezer through our front door. “So how are you going to get it in” I asked, all innocent and agog. “You’ll have to take the front window out” he replied. “Oh - and how am I going to ...

Glynhafod 31.03.2009 · Read full review
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Currys Coverplan Guaranteed to make you angry

Advantages: peace of mind sometimes
Disadvantages: poor customer aftercare servoce

We purchased a Zanuaai FLS1185qw 1050r washing machine on the 12/12/98. Cost Washing Machine £360.00 Coverplan for extra 4 years cover £189.00 and........ Special Note:-I know that this op should be classed as Buyer Beware but I have already written previously in this catagory and can only write one ......... ~~~~~~~~ Curry’s Coverplan ~~~~~~~~~~~ When you purchase any white good from Curry’s they always offer the Coverplan for peace of mind ...
...an extended guarantee basis. The cost depends on the length of cover and the goods purchased. I have always opted to purchase the plan on all electrical goods we have purchased. Previous Purchase Example:- 1) Panasonic DVD Player Cost £240.00 – Coverplan extra 4 years cover £125.00 2) Zanussi Washing Machine Cost £360.00 – Coverplan extra 4 years cover £189.00 So as you can see the extra cost is not cheap. How Curry’s Advertise this in the ...

BeeHappy 10.03.2003 (07.05.2003) · Read full review
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Lower prices and no stock!

Advantages: If products are in stock
Disadvantages: Lack of range and products in stock

I am sure that most people have heard of Curry's, we're all seen the ads. There always lowering prices and I must admit compared to some other outlets their prices are quite reasonable. Customer Service =============== There is a fine line when you enter a store as to how quickly the Sales staff should approach you, too quickly then they are being pushy for commission or if there too slow then you might leave the store. The Curry's staff does ...
...in it is either all staff keep bothering me or not at all. Their knowledge on the products is good and they seem to give good recommendations, maybe Curry's need to spend more money on customer service then knowledge. My Experience ============ I went in to buy a laptop, I spent time in store looking at what they had available, made a decision based on price and quality. I then went to find a Sales person that took about 10 minutes, as the only ...

kgray71 09.01.2006 · Read full review
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Currys is as nice as pilau rice

Advantages: Affordable and reliable products
Disadvantages: Beware of the interest free monthly repayment scheme

I have seen Currys stores on the High Street since the 1970s. It seemed the type of store which you would view from outside but not go in. There were never many customers in the store. In the 1980s it had a reputation for selling electrical goods which were priced above average and were not reliable. Dixons took over Currys and things improved. Currys sells a variety of electrical goods eg fridges, cookers, microwave ovens, videos, mobile phones, ...
...and me visited Iceland and Currys for a replacement. Iceland could not give a prompt delivery so we were left with Currys. We found a couple of fridges with the right dimensions and at very reasonable prices. What Currys does not tell you is that for each fridge displayed there are about 8 other similar models available in different colours. The sales staff can access the availability of the different models via a database. So you can tailor the ...

mrpaella 25.02.2001 · Read full review
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Currys probably the worst shop in the world

Advantages: Will home deliver
Disadvantages: Where do I start

...the cooker and will return. Currys on the other hand well they were the exact opposite. It was August 2001 when I went into my local currys to look at washing machines after careful cosideration I decided to purchase a Hotpiont washing machine. The staff in the shop were helpful to a certain extent. I was buying the washing machine for the first time as the others were all second hand. I paid £219.99 for it, and thought that the salesperson(con-artist) ...
...disgusted in. They could at least have written to say they are dealing with it or had received my letter. I hope that this will warn you of the bad service that this large company offers despite wat they may say. I will NEVER use currys again ...

budge 09.06.2002 · Read full review
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