Home > Internet > Online Shopping > .co.uk Online Shopping > Currys.co.uk

User Reviews

for Currys.co.uk

Rating Summary based on 88 reviews

  • 5 Stars
    7
  • 4 Stars
    8
  • 3 Stars
    5
  • 2 Stars
    5
  • 1 Star
    63

Detailed rating

  • Ability to customise
  • Customer service support
  • Layout & Design
  • Navigation
  • Prices
  • 2.1
  • 1.2
  • 3.1
  • 2.9
  • 2.7

Review attribute filters

Previous page Next page Page 1 of 9 | 1 to 10 out of 88 Review(s)
  • 44 of 44 Ciao users found the following review helpful
    Picture of Leighsa

    Leighsa

    User recommends the product

    Advantages Advantages Seem very organised and provides an efficient service. Cheaper than most independent retailers.

    Disadvantages Disadvantages Quite often out of stock on many models. About a month's wait.

    Currys.co.uk ************** Last year we bought a new washing machine from them, we decided to buy online as we couldn't make up our minds when we were in the shop and having had our washing machine out of action for almost two days we needed a new one quick! With things like washing machines, we always like to shop around, have a look at the real thing and also make sure its capacity and features are just what we need. Having been down to the shop and having been told that several of our choices were either out of stock or on order until one month later we had decided to go elsewhere to have ... more
  • 37 of 37 Ciao users found the following review helpful
    Picture of SandyG

    SandyG

    User doesn't recommend the product

    Advantages Advantages Order from home, lots of detail available

    Disadvantages Disadvantages So slow, bad customer care, lack of communication

    Intro: Two weeks ago, just as my life was starting to plod along nicely, my washing machine broke. As is always the case, this happened slap bang in the middle of a very heavy, stinky wash (my other half’s work clothes and running gear). I had a hectic weekend planned so decided to do some surfing the following day, in order to find myself a bargain machine, without having to traipse around the shops, being pestered by useless shop assistants (no offence to the good ones, but you’ve got to admit you’re hard to come by). So that’s exactly what I did. Shopping Around: I tried a number of ... more
  • 14 of 14 Ciao users found the following review helpful
    Picture of amber24

    amber24

    User recommends the product

    Advantages Advantages Extremely easy to use.

    Disadvantages Disadvantages slow page downloads

    UPDATE FEATURED AT THE END OF THIS ORIGINAL REPORT PREVIOUSLY ENTITLED - HAVE CURRYS CRACKED IT? We've all been to some of the high street stores such as Comet, Argos, and Dixons and we respect them (to some degree at least) as an established brand name that we can trust and expect good service from. With this in mind we also expect the same from their websites. i personally believe that established companies such as these can afford to ensure that their sites have anticipated and catered for their customers needs. I have recently been looking into this and have compared a number of such sites ... more
  • 5 of 5 Ciao users found the following review helpful
    Picture of Miss.information

    Miss.information

    User doesn't recommend the product

    Advantages Advantages None. The cheap prices end up coasting.

    Disadvantages Disadvantages Everything. Slow delivery, unfinished jobs, inexistent customer service

    I bought a washing machine 2 weeks ago through their website and I have had the most appalling experience with them. They alloted a time slot 7 days after the purchase was confirmed so I found myself being rudely awaken on a Saturday at 8:00 am. Two delivery men came and dropped the washing machine hastily. They then gave us some sort of excuse and told us they had to ''park the lorry somewhere else' and promised to come back straight up to install the machine and remove the old one. They never did. So we called customer service, Please note CURRYS HAVE POSSIBLY THE WORST CUSTOMER SERVICE IN ... more
  • 12 of 12 Ciao users found the following review helpful
    Picture of fedupme

    fedupme

    User doesn't recommend the product

    Advantages Advantages Easy to order online, good prices

    Disadvantages Disadvantages Don't supply order and very bad communication

    I would give Currys a 0/10! I found the products I wanted, a matching fridge and freezer (separate) and ordered them online. There was a reduction if you bought both together and a place where you could put in your postcode and it told you if they were in stock. I did this, they were in stock so I ordered them as a package. At that time (over a bank holiday) I could have got them cheaply anywhere else, as other shops were also doing promotions but Currys had the best deal beause of the reduction for buying both. I received an email acknowledging my order and saying they'd send me another one ... more
  • 30 of 35 Ciao users found the following review helpful
    Picture of ICECOLD

    Level 5 ICECOLD

    Member since 23/09/2003

    Reviews written: 61

    User doesn't recommend the product

    Advantages Advantages special offers

    Disadvantages Disadvantages rotten service and delivery problems

    First a bit of background. I recently moved house, so needed to buy some new electrical goods for my home. My son drove me to Curry's with the intention of purchasing a washing machine and a fridge freezer, as well as a couple of smaller items. OK, so the store is spacious and well lit, and there are a multitude of items on offer to choose from. Thats the good news. Now for the bad. I chose my goods, saying to the salesman that I needed the fridge freezer urgently, as my food was going off rapidly and I was having to throw a lot of it away. He assured me that, as it was Thursday, and my choice ... more
  • 6 of 6 Ciao users found the following review helpful
    Picture of savvysaver

    Level 4 savvysaver

    Member since 23/04/2007

    Reviews written: 81

    User doesn't recommend the product

    Advantages Advantages Good value for money on most products

    Disadvantages Disadvantages Customer service is a total joke, once they have your money they don't like to hve to deal with an

    Went into Curry's on Friday to purchase a fridge freezer on the condition that it was delivered express delivery the following day,paid for the product in cash and was given the information that delivery was guaranteed the following day.I received a telephone call that evening giving me a delivery time in a four hour slot for Saturday.The delivery did not materialize by the stated time and I had been out to purchase food for my freezer in the expectation that it would have been delivered by the time i got home,I rang up the delivery depot to find out what had happened to my purchase and was ... more
  • 5 of 5 Ciao users found the following review helpful
    Picture of stitchy

    Level 1 stitchy

    Member since 28/02/2004

    Reviews written: 7

    4 Stars currys online 13/10/2009
    User recommends the product

    Advantages Advantages efficient delivery, easy to use website

    Disadvantages Disadvantages None as yet....

    I am one of those people who like to research before buying...and I had read reviews of Currys which were less than complimentary...but the tumble dryer I wanted was offered online by them at a good price, with free delivery and free recycling of my old machine. I owned a washer dryer (never again). The washer broke and I decided to replace it with a seperate washer and tumble dryer. I had purchased a washing machine and was buying the matching tumble dryer from Currys. Buying online was a doddle. The site was easy to use and ordering was simple. Almost immediately, I received all the relevant ... more
  • 2 of 2 Ciao users found the following review helpful
    Picture of spuggy1980

    spuggy1980

    1 Star Horrendous 26/10/2009
    User doesn't recommend the product

    Advantages Advantages NONE AT ALL

    Disadvantages Disadvantages Lied to, not called back when told I would be, no-one seems to know what they are talking about

    I have never ever experienced such awful, incompetent service from a retailer. Over the last 6 weeks dealing with Curry's I have lost count how many times I have been told someone would call me back and they haven't or given misinformation. I ordered a washer/dryer which did not work and got it changed through the manufacturer. This one worked for 5 days before breaking which is when I contacted curry's to get a refund. The girl I spoke to on the telephone asked me if I would like to change it for a different machine which i did but was aware that Comet had this in store at a cheaper price ... more
  • 2 of 2 Ciao users found the following review helpful
    Picture of Gavd999

    Gavd999

    User doesn't recommend the product

    Advantages Advantages NONE

    Disadvantages Disadvantages Pathetic after sales

    we recentley purchased a 42" Samsung tv from our local store, the staff were helpful enough and we organised for the delivery the tv arrived, after 5 weeks it broke down this is were the nightmare of currys aftersales starts, i wont bore you with all the deatils but : first off they arranged for an engineer to come in 48 hours, he never came they then told us they knew what the problem was but couldn't get parts so we would have to wait upto 28 days before they would replace it, not good enough when you've spent that kind of money. they would not even give us a temporary replacement. They ... more
Previous page Next page Page 1 of 9 | 1 to 10 out of 88 Review(s)