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DFS Furniture Store (Shop)

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1-15 of 35 reviews of DFS Furniture Store (Shop) sort by Usefulness | Product rating | Date

 

Sitting Pretty

Advantages: stores all over the country, always a sale on, not too pushy, payment and delivery
Disadvantages: those annoying adverts, having to pay extra for everything

...made several trips to two DFS stores, the one in Watford and the other one in Brent Cross. The company, as annoying as they are for their adverts on radio and television, must be doing something right as they are currently celebrating their 40th anniversary. And whenever I went to check out their latest sale items and new stock, there were plenty of people in the stores happy to order and buy new sofas. There was no sign of recession there. And it ...
...end of the line. DFS stores in my area are on single floors with a central sales personnel hub. The outside is no different to other large stores in the often dedicated furniture superstore area where you will find the likes of MFI, Paul Simon Curtain Superstore and Allied Carpets to name but a few. The Brent Cross one is actually opposite the shopping centre in an area known as Brent Cross Shopping Park, easily accessible on foot from the main centre ...

Tempus_Fugit 25.04.2009 · Read full review
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Sofas Made for You

Advantages: A large range of suites with helpful and knowledgable staff
Disadvantages: Eight week waiting period

DFS We have had our old three-piece suite for quite a number of years and after having our daughter it had begun to look a little worn so it was about time for a new one. The only problem we had was that new sofa’s did not come cheap and there was no way we could afford to spend out a lump sum in one. Then we saw the adverts for DFS offering 0% interest for payments over four years and nothing to pay for the whole first year. After speaking to a ...
...DEALS FOR SUNDAY DFS officially opened its doors in the 1980’s when Graham Kirkham, a past furtinure sales assistant, brought Direct Furnishing Supplies as it was becoming bankrupt extremely fast with no hope of return, shortening the name to what we now know as DFS and using the initials as part of their well known marketing ‘deals for Sunday’ which sees many sales throughout the stores one after the other. By the 1990’s DFS sales were souring and ...

elfbwillow 21.09.2009 (30.11.2009) · Read full review
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The Importance of being Furnished.

Advantages: Great customer service, great offers.
Disadvantages: Bad Adverts.

...decided to “pop in” to DFS the other week. I of course use “we” decided in the loosest possible way. As she began to look at the sofas on offer, she began to talk not about the sofas that we were looking at but about wallpapers and curtains and carpets that would go with each particular piece. This is when alarm bells began to ring as I realised that a sofa is merely a metaphorical skirt, which requires shoes, a new top and ...
...home furnishings go. Therefore, the DFS in Chester surprised me. As we walked through the automatic doors a professional looking salesman jumped up and walked swiftly towards us. “Hi, how are you today?” he asked. I looked at Mrs P and then him and back again several times, “me?” I asked wondering if the whole cosmic agreement had been called off. I was in a furniture shop, I was a guy, why was I being asked my opinion on ...

Johnny-Phoenix 03.07.2002 · Read full review
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Not such a bargain after all.....

Advantages: very nice designs, always having a sale, salepeople are not pushy
Disadvantages: hidden extras

Mr F and I visited DFS after several months of nagging, by myself concerning the purchase of a new suite. We have had our old suite going on seven years now and after many hours of torment unleashed by Charlotte it was looking decidedly worn! There seem to be new DFS stores popping up all over the place, along with plenty of advertising in the National press we decided to pay a visit. The store we visited is a new one in Small Heath, Birmingham. ...
...the suite in the end. DFS need to realise that people can add up and that advertising goods at one price when they really cost another is somewhat illegal. I have a flyer for them in front of me and nowhere does it mention feet cost extra. What happens if the feet are part of the design? Are they sawn off until you pay up? Be very careful, they're prices can look very attractive especially the 'sale' ones but do they really add up? ...

aflynn_01 04.10.2001 · Read full review
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Need A Little Patience

Advantages: Good Selection, Some Good Deals, Price, Interest Free Credit
Disadvantages: Hidden Extras, Having To Wait For Your Purchase

...Adverts over Christmas about the DFS Sales, well we did anyway. We hadn't been thinking about a new Sofa until we saw the adverts, but they seemed to Hypnotise us. As well as the Adverts, we had the brochures through the door, so it wasn't difficult to notice the selection they had on offer. And after browsing the brochure, not to mention their Website, we decided to visit the store. We chose to go on Sunday 31st December, as that was supposed to ...
...I would definately deal with DFS again. Although I do think they should have contacted us about the delay, but at least we were able to phone them and find out what status our order was in. *IN SUMMARY* Their website is very useful. They give you all the dimensions and prices for each item, and also show the full range of products for each item, ie 4 seater sofa, 3 seater sofa, chair, footstool etc... This made our decision easy as we knew without ...

ShellyQ1975 02.04.2007 · Read full review
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No need to think, just go to DFS!

Advantages: Wide, modern range of sofas
Disadvantages: Some of the staff are like vultures

...little colour variation. Luckily however DFS were at hand, I visited their Milton Keynes store hoping they would have something that would take my fancy. Upon entering you are immediately confronted with their vast range of sofas, each is arranged in its own presentation area, displayed how it may be found in the typical living room. Each sofa is accompanied by its small counterparts, like the armchair, footstall and sofa bed so you can get a first ...
...Overall my experience with DFS was very good, we got a two seater and a four seater for around £1100 which is reasonable and we only pay £33 a month starting for three years which makes it far more manageable. I would advise anyone to use them based on my experience with the MK store, I cannot comment on any of their other stores however. ...

B_O_M_B_A 25.09.2008 · Read full review
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Dfs Furniture Store

Advantages: Reasonable prices nice people
Disadvantages: Nish so far

...Blacks, those nice people at DFS had yet another sale! I allowed my brother to accompany me to the Dfs store in Carlisle because he loves shopping with me and some of my immaculate taste may one day rub off on him. I have bought suites from Dfs on two previous occasions because they are interest free and I am never flush in the cashflow department. I also think the prices during the frequent sales are quite reasonable. At Dfs they give you three ...
...pay for it! So into Dfs we waltzed and proceeded to test all the likely suites for all the important indicators which make a likely candidate for purchase. Are the seats high enough off the floor so that the dog cannot hoist her belly onto it? Is it comfortable enough to be used, frequently, as a spare bed? And most importantly can you nod off while sitting up in the armchair after an early shift so nobody notices? The floor layout in the store ...

sallyannebarnes 14.08.2007 · Read full review
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DFS - Somewhere in the Middle

Advantages: friendly staff, decent quality stuff
Disadvantages: No good for First Time Buyers

...be replaced. I've used DFS once, nearly twice and I wouldn't consider them to be a great company, however I would neither consider them a bad company they are somewhere in the middle. The first time I nearly used DFS, I was moving into my first home, I had picked a new three piece suite which I was so excited about, I feel that what sofa's you have in a room can either make the room or break it. We had been given a date to move into our new house ...
...dragging there feet. I contacted DFS to see if they could hold delivery and they advised me no they couldn't and they wouldn't be able to store it for us. We were in a little bit of a predicament and had nowhere else to have it delivered and in that case I had to cancel my new sofa and was somewhat disappointed and I think they should have some kind of system put in place for first time buyers because I know quite a few people that have done the ...

blondgem 16.02.2008 · Read full review
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Shock, shock and what a surprise another shock!

Advantages: Good sales
Disadvantages: Bad customer service

...them on credit and as DFS have interest free credit I thought I would take my self down to them and get my self one from them. Before you say you get nothing for free, and if I went in there with the money all in cash they would have give me a discount but I badly need new sofas so credit it was. I went through the website to see what prices were like and how many sofas they sold as sofa beds. I could not believe it they hardly sold any sofa beds, ...
...took myself off to the DFS show room. I looked around the showroom as sometimes things look different once you see them to make sure the one I had chosen was the one I wanted. I landed up choosing two styles the one I had original chosen and another one which was not in the sale. There are plenty of parking spaces at outside this New Malden, Shannon's Corner store and they even share it with a store next door, Carpet Right. You will not have any ...

ldvda 14.12.2006 · Read full review
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Ignore the Adverts

Advantages: Cheap
Disadvantages: Repairs can take quite a while

...decided to see what else DFS had to offer. Again, we went to Preston. The staff were helpful, not at all pushy. Maybe this was because we knew what we wanted though. After much form filling and a little 'how to look after leather' lecture we were told the furniture would be delivered before Christmas. Great, we thought, a quick delivery. We had only been back indoors an hour or so when we had a phone call - the salesman had made a mistake, and ...
...I have to do now is to pick my moment to tell then! So - to recap: Yes, the furniture looks good, is comfy and firm. Yes, the aftersales service wasn't too bad, although I can't see why DFS can't have a 'spare parts' stock in the UK. ...

mummywoo 18.10.2002 · Read full review
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Misleading adverts

Advantages: None really
Disadvantages: Plenty see above

...went went to our nearest DFS Store in Chester and looked around not meaning to actually purchase on the day. We sat on a few chairs and passed a few without much of a look and then we found a really nice design that had a retro look to it. We sat on it and within 2 minutes we had a Sales Rep on our case. I know how easy it is to look back and say why didn't we say NO but easier said than done. We both liked the sofa, dark blue colour with blue ...
...told me it was too late to ask questions on the price and anyway stated that it would have been our word against the Sales Rep (who no longer worked for them) Never again would we buy in haste but would consider buying at DFS again in the future. ...

sharondyer 04.03.2001 · Read full review
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Not That Cheap

Advantages: Good range of products, cheaper than the suggested prices
Disadvantages: Not actually that cheap

...off though. As I said, DFS have, to me anyway, always given the impression of having good quality sofas at cheap prices. Well, yes and no. The price that you pay is certanly not cheap. We did find a few sofas around the £399 mark, but not many. Most that we saw were well over the £550 mark, which is quite reasonable if you take a look at what the suggested price is. The sofas they offer do seem to be remarkably good value. They are all much lower ...
...a 50 mile radius of the store, which seems more than most. So in general if your budget isn't small DFS seems quite good. If however you're expecting cheap prices don't bother. you might get lucky and find something you like at a good price, but we didn't. ...

aljones 12.07.2001 · Read full review
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DFS Furniture

Advantages: Good quality, nice looking sofas
Disadvantages: Take forever to arrive, go somewhere smaller and you can take your suite away

...the good quality of their DFS suites. However, despite all this praise, I do have one problem: We were told the suite could take 12 weeks, when my partner asked 'what if it doesn't arrive within that time' the assistant said, to cover his back, he would write 14 weeks on the receipt! So, we went home and started the waiting. 12 weeks came and it still hadn't arrived, so we started phoning, this is where the staff proved unhelpful - they couldn't ...
...Perhaps not worth the money after all. I now think you're better off going into a less well known, smaller furniture retailer and buying a suite for about £500. It probably won't be ruined much before a DFS suite and it's not so gutting to have to replace! ...

AliB 07.02.2001 (05.02.2001) · Read full review
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DFS great value and good selection

Advantages: Lots of choice and flexible finance
Disadvantages: none

...one of my two seater DFS sofas which i love. Its a modern design and is quite square and chunky with big arms. It keeps its shape well and always bounces back to the origional shape even after 4 years. I bought this set about 4 years ago, its cream leather and it also came with a footstool. Its really comfy especially if you use the footstool and after 4 years it still looks quite new. What amazed me was the choice in colours on this sofa, i think ...
...brown and a really bright red colour. The dark brown looked the best but i was out votted by my wife and the cream colour won. The leather seems to be hard wearing but still feels quite soft. It has a couple of scratches on it but these have been caused by our dog who seems to think its ok to sleep on the couch when we arent in. They told us when we bought it that the leather came from brittish cattle and because of this its more climatised to the ...

trevn74 12.08.2009 · Read full review
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The WORST Adverts In The WORLD

Advantages: Prices and furniture are okay.
Disadvantages: THE ADVERTS!!! ARRRRRGGGGGHHHH!!

...The World Store. When DFS were introduced into the battle of the furniture stores, they may've looked quite promising. Perhaps people thought, "Wow, these guys might be better than Courts!" But then, people saw the adverts. These adverts were bad enough to make people throw up. Literally. One adverts had these 2 annoying 'presenter' type people, to introduce DFS. Then they showed pictures of their 'beautiful' sofas, and all of them were at 'amazing' ...
...many reports from friends of DFS having very poor delivery and customer service. The adverts are a little better now, thank god, but I've been to the store, and there's nothing new, nothing amazing, nothing brilliant. Just your plain old Furniture Discount Store. In my opinion, I advise you to go to Courts, as I've never had any real problems with their service. But remember, next time you see a DFS advert, turn the television off. Straight away. ...

Gonda 18.04.2001 · Read full review
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