Home > Shopping > Offline Shopping > Home Improvement > DFS Furniture Store (Shop)

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1-15 of 63 reviews Show most helpful reviews first Newest first

 

DFS - not as bad as the doom-mongers make out Review with images

AdvantagesNon-pushy sales. Almost constant sales so good prices when reduced. Great delivery people.

DisadvantagesNo set delivery time. Short notice for delivery.

"...Boyf a picture of the DFS sofa ("Cobra") I thought was perfect and he said it was fine – “Don’t you want to come to the shop and sit on it?” I asked. “Nah, anything’s gotta be more comfortable than this....just order it, I’ll be fine, honestly ” was his helpful reply. You’d think being given free reign is helpful, it isn’t as it sent me off in paroxysms of “IS it comfy, am I getting the right colour” . . . As we didn’t have the ready cash to hand, ..." Read review
17.10.2011

Ciao members have rated this review on average: very helpful

Sitting Pretty Review with images

Advantagesstores all over the country, always a sale on, not too pushy, payment and delivery

Disadvantagesthose annoying adverts, having to pay extra for everything

"...made several trips to two DFS stores, the one in Watford and the other one in Brent Cross. The company, as annoying as they are for their adverts on radio and television, must be doing something right as they are currently celebrating their 40th anniversary. And whenever I went to check out their latest sale items and new stock, there were plenty of people in the stores happy to order and buy new sofas. There was no sign of recession there. And it ..." Read review
25.04.2009

Ciao members have rated this review on average: very helpful

Think Sofas (Don't) Think DFS

Advantagesgood range of sofas

Disadvantagespoor customer service, sofas stained easily

"...company. There are over 70 DFS stores in the UK and you are able to order sofas in store or online. You can't dispute that DFS have a huge range of sofas destined to suit almost anyone. Whether you want plain leather, fabric or suede or feel like something quite bold, coloured or patterned, there is bound to be a sofa for you at DFS. DFS use the expertise of 6 Designers, the most famous being Linda Barker. At the moment you just can't seem to ..." Read review
19.12.2009

Ciao members have rated this review on average: very helpful

Sofas Made for You Review with images

AdvantagesA large range of suites with helpful and knowledgable staff

DisadvantagesEight week waiting period

"...we saw the adverts for DFS offering 0% interest for payments over four years and nothing to pay for the whole first year. After speaking to a number of other people who took this option, we looked online and then jumped in the car to our nearest store. DEALS FOR SUNDAY DFS officially opened its doors in the 1980’s when Graham Kirkham, a past furtinure sales assistant, brought Direct Furnishing Supplies as it was becoming bankrupt extremely fast ..." Read review
21.09.2009

Ciao members have rated this review on average: very helpful

Community Level 3Johnny-Pho...

Johnny-Phoenix

The Importance of being Furnished.

AdvantagesGreat customer service, great offers.

DisadvantagesBad Adverts.

"...decided to “pop in” to DFS the other week. I of course use “we” decided in the loosest possible way. As she began to look at the sofas on offer, she began to talk not about the sofas that we were looking at but about wallpapers and curtains and carpets that would go with each particular piece. This is when alarm bells began to ring as I realised that a sofa is merely a metaphorical skirt, which requires shoes, a new top and ..." Read review
03.07.2002

Ciao members have rated this review on average: very helpful

DFS - Was I Just Lucky?

AdvantagesGood products, great prices, good service

DisadvantagesNot everyone has the same experience

"...heard many mixed things about DFS over the years and I accepted that, like any big company there are going to be people who have had bad experiences with them, luckily, I seemed to be one of the luckier customers and wanted to share my experience. Myself and my other half had been browsing online to find a sofa that we both liked so we had an idea of what we were looking for. I used the DFS website to generally browse around, purely because they ..." Read review
29.03.2010

Ciao members have rated this review on average: very helpful

Community Level 4aflynn_01

aflynn_01

Not such a bargain after all.....

Advantagesvery nice designs, always having a sale, salepeople are not pushy

Disadvantageshidden extras

"Mr F and I visited DFS after several months of nagging, by myself concerning the purchase of a new suite. We have had our old suite going on seven years now and after many hours of torment unleashed by Charlotte it was looking decidedly worn! There seem to be new DFS stores popping up all over the place, along with plenty of advertising in the National press we decided to pay a visit. The store we visited is a new one in Small Heath, Birmingham. ..." Read review
04.10.2001

Ciao members have rated this review on average: very helpful

Community Level 3ShellyQ1975

ShellyQ1975

Need A Little Patience

Advantages Good Selection, Some Good Deals, Price, Interest Free Credit

DisadvantagesHidden Extras, Having To Wait For Your Purchase

"...Adverts over Christmas about the DFS Sales, well we did anyway. We hadn't been thinking about a new Sofa until we saw the adverts, but they seemed to Hypnotise us. As well as the Adverts, we had the brochures through the door, so it wasn't difficult to notice the selection they had on offer. And after browsing the brochure, not to mention their Website, we decided to visit the store. We chose to go on Sunday 31st December, as that was supposed ..." Read review
02.04.2007

Ciao members have rated this review on average: very helpful

Stylish sofas to suit everyone

AdvantagesAffordable payment plans

DisadvantagesWear and tear on my foot stool!

"...look anywhere else other than DFS as it was the first shop I went in, and I found a sofa and chair that I fell in love with and didn't want anything else! When I went in the shop, in Bolton, Middlebrook, I was not hassled by the sales staff. They asked me if I needed any help, and just let me and my boyfriend wander round and look for ourselves, which was great, as I hate it when you can't look properly because a salesman wants your sale and won't ..." Read review
04.02.2013

Ciao members have rated this review on average: very helpful

Community Level 2B_O_M_B_A

B_O_M_B_A

No need to think, just go to DFS!

AdvantagesWide, modern range of sofas

DisadvantagesSome of the staff are like vultures

"...little colour variation. Luckily however DFS were at hand, I visited their Milton Keynes store hoping they would have something that would take my fancy. Upon entering you are immediately confronted with their vast range of sofas, each is arranged in its own presentation area, displayed how it may be found in the typical living room. Each sofa is accompanied by its small counterparts, like the armchair, footstall and sofa bed so you can get a ..." Read review
25.09.2008

Ciao members have rated this review on average: very helpful

Community Level 1sallyanneb...

sallyannebarnes

Dfs Furniture Store

AdvantagesReasonable prices nice people

DisadvantagesNish so far

"...Blacks, those nice people at DFS had yet another sale! I allowed my brother to accompany me to the Dfs store in Carlisle because he loves shopping with me and some of my immaculate taste may one day rub off on him. I have bought suites from Dfs on two previous occasions because they are interest free and I am never flush in the cashflow department. I also think the prices during the frequent sales are quite reasonable. At Dfs they give you three ..." Read review
15.08.2007

Ciao members have rated this review on average: very helpful

A shop with a constant sale

Advantageswebsite search cool

Disadvantagesprices to high out of sale

"...for our flat and because DFS is like always on the adverts with being cheap we went to buy one from there. The shop is like full of different sofas some are way expensive whilst the ones in the sale are more affordable. Before we went to the shop though we did look on the website first and what I noticed is that the sofas on the website were not all in the shop and there were other sofas in the shop not listed online so it was good that we looked ..." Read review
02.06.2014

Ciao members have rated this review on average: very helpful

Community Level 5blondgem

blondgem

DFS - Somewhere in the Middle

Advantagesfriendly staff, decent quality stuff

DisadvantagesNo good for First Time Buyers

"...needs to be replaced. I've used DFS once, nearly twice and I wouldn't consider them to be a great company, however I would neither consider them a bad company they are somewhere in the middle. The first time I nearly used DFS, I was moving into my first home, I had picked a new three piece suite which I was so excited about, I feel that what sofa's you have in a room can either make the room or break it. We had been given a date to move into ..." Read review
16.02.2008

Ciao members have rated this review on average: very helpful

Community Level 5ldvda

ldvda

Shock, shock and what a surprise another shock! Diamond review

AdvantagesGood sales

DisadvantagesBad customer service

"...them on credit and as DFS have interest free credit I thought I would take my self down to them and get my self one from them. Before you say you get nothing for free, and if I went in there with the money all in cash they would have give me a discount but I badly need new sofas so credit it was. I went through the website to see what prices were like and how many sofas they sold as sofa beds. I could not believe it they hardly sold any sofa beds, ..." Read review
14.12.2006

Ciao members have rated this review on average: very helpful

Community Level 1mummywoo

mummywoo

Ignore the Adverts

AdvantagesCheap

DisadvantagesRepairs can take quite a while

"...decided to see what else DFS had to offer. Again, we went to Preston. The staff were helpful, not at all pushy. Maybe this was because we knew what we wanted though. After much form filling and a little 'how to look after leather' lecture we were told the furniture would be delivered before Christmas. Great, we thought, a quick delivery. We had only been back indoors an hour or so when we had a phone call - the salesman had made a mistake, and ..." Read review
18.10.2002

Ciao members have rated this review on average: very helpful



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