Dealer service and warranty

Buy a new car & you automatically get a generous warranty with it, usually for a minimum of three years. That is three years peace of mind where apart from a handful of items (wiper blades, bulbs, brake pads, adjustments etc) everything is generally covered should something go wrong. Buy a used car within that warranty period & you will get the balance of the warranty, the only thing you need to do (as with any car) is to make sure the vehicle is serviced as per the manufacturers recommendations & everything should be OK. However, buy a used car over three years old or when the manufacturers ... more

What is a dealership service and warranty? I suppose to begin with we should look at the service. When you buy a car it's not long before you recieve a letter stating that it is time for your service and can you please arrange for an appointment. Now regardless of what service it is, whether it is your first one or third one the main concern is the cost. As any car driver will know the cost can be quite excessive to say the least. I personally have always had my car serviced at a reliable garage, although there aren't many about. When you purchase a car the dealer always states that you must ... more

To a consumer, manufacturer servicing and warranty procedures can be a minefield. When buying your new car you hardly give a second thought to servicing it, or even worse, you may have problems and break down. A lot of consumers when buying a car are aware of (as a general rule) a 3 year or 60,000 mile manufacturers warranty. Now this does not mean that all parts are covered for a full three years, this is a very important statement to remember as i see customer after customer who arent aware of this. Items such as clutches/brakes etc, are normally onlt covered for the first year or up to 20 ... more

A quick note on my recent experience with Witherspoon VW - a service centre for VW and Audi vehicles based in Sighthill Industrial Estate, Edinburgh. Around two weeks ago a put my Audi A4 in for a basic service. In addition, the car was pulling to one side and there was a 'judder' on braking and I asked that these two problems be fixed at the same time. Witherspoon charged around £150 for a 4 wheel alignment in addition to the service cost. They said had cured the pulling and the 'judder'. Car was clean and hoovered so all good so far... ...until I drove it when I discovered that the car was ... more

Really well maintained garage and very clean and kept to a high standard. Warm Welcome & Friendly Staff when booking my car in, Willing to help in anyway and fairly priced compared to Edinburgh Audi. Work was carried out while i waited and was offered tea and coffee, work was done to a very high standard with a technition going through all the problems i had with the car and fully explaining them all to me before any work was carried out. once i gave the go ahead for the work to be carried out it was done really quickly and when paying all was explained about any warrenty issues. Would deff ... more