Dealer service and warranty > Reviews

Advantages: Peace of mind, can last for three years
Disadvantages: Expensive, get out clauses

Buy a new car & you automatically get a generous warranty with it, usually for a minimum of three years. That is three years peace of mind where apart from a handful of items (wiper blades, bulbs, brake pads, adjustments etc) everything is generally covered should something go wrong. Buy a used car within that warranty period & you will get the balance of the warranty, the only thing you need to do (as with any car) is to make sure the vehicle is ... Read review

Advantages: some but not many
Disadvantages: Expensive

...you purchase a car the dealer always states that you must bring it back to them for a service or it will negate your warranty, is this so! I recently purchased a new car from a Rover dealer and it was a Hyundai Accent. I decided to put it in for a service with my normal garage as the service is usually cheaper by about £50 compared to dealer prices. Unfortunatly two weeks after the service there was a major problem and the car wouldn't start. ... Read review

Advantages: repairs paid for
Disadvantages: costs of maintaing your vehicle

To a consumer, manufacturer servicing and warranty procedures can be a minefield. When buying your new car you hardly give a second thought to servicing it, or even worse, you may have problems and break down. A lot of consumers when buying a car are aware of (as a general rule) a 3 year or 60,000 mile manufacturers warranty. Now this does not mean that all parts are covered for a full three years, this is a very important statement to remember ... Read review

Advantages: They hoovered the car first time round
Disadvantages: Poor diagnosis of problem, very rude

A quick note on my recent experience with Witherspoon VW - a service centre for VW and Audi vehicles based in Sighthill Industrial Estate, Edinburgh. Around two weeks ago a put my Audi A4 in for a basic service. In addition, the car was pulling to one side and there was a 'judder' on braking and I asked that these two problems be fixed at the same time. Witherspoon charged around £150 for a 4 wheel alignment in addition to the service cost. ... Read review

Advantages: Very Fast, High Standard, Friendly Staff
Disadvantages: Getting A Booking

Really well maintained garage and very clean and kept to a high standard. Warm Welcome & Friendly Staff when booking my car in, Willing to help in anyway and fairly priced compared to Edinburgh Audi. Work was carried out while i waited and was offered tea and coffee, work was done to a very high standard with a technition going through all the problems i had with the car and fully explaining them all to me before any work was carried out. once ... Read review