Rating Summary

Detailed rating

Competitiveness of APR
Product package
Quality of Customer Service
Reward Scheme
Additional Charges
Security and Privacy
Ease of Application

1-14 of 14 reviews Show most helpful reviews first Newest first

 

Community Level 2robynpennock

robynpennock

The Debenhams Card

AdvantagesDiscount and bonuses

DisadvantagesAPR

"... THE APPLICATION. The application for a Debenhams card is pretty much the same as before, except now it is a dual application you are considered for a Debenhams store card and a Debenhams MasterCard (explained later on in DEBENHAMS MASTERCARD section). There is the written application, which I would not recommend doing as this takes alot of time and once you have filled in all the questions the member of staff has to relay all the information over ..." Read review
28.10.2005

Ciao members have rated this review on average: very helpful

Community Level 7dabmim

dabmim

PAYING TOO MUCH

AdvantagesDiscounts, specials

Disadvantagesinterest rate

"I like Debenham’s, they sell just about everything you can possible want – and despite their prices being on the steep side I usually buy my kitchen stuff there and other bits and bobs that we find difficult to get anywhere else. So I guess it was natural when we were asked if we wanted a Debenham’s card by store staff – to answer “Yes”. A week or so later our card came along and we began to use it. We used our card and then the company behind ..." Read review
25.11.2003

Ciao members have rated this review on average: very helpful

Community Level 6criple

criple

Is This Card An Ace Or A Joker

AdvantagesNectar Points, Discounts, Sale Evenings

DisadvantagesInterest Rate

"...a totally unique purpose. The Debenhams account card is for sole use in Debenhams, you can however use it online at www.debenhams.com and the Debenhams direct catalogue. You can apply for a card in store where you are required to complete a paper application form or on the Internet site. If you visit the website you have a choice where you can simply submit you name and address details and a paper application form will be sent out for you to complete ..." Read review
31.12.2002

Ciao members have rated this review on average: very helpful

The Blue and The Gold

AdvantagesDiscout weeks, sale preview evenings, 10% off for the first week

Disadvantagesthe interest rate - ouch!

"...never have had a typical Debenhams store card as such (I had the staff discount credit card) I feel I am qualified to write this opinion due to the fact that I spent two years working for Debenhams, almost exclusively in the Customer Accounts Department. The Basics --------------- There are two types of store card available, the standard blue card, and the more beneficial gold card. You cannot apply for a gold card though – basically ..." Read review
30.10.2002

Ciao members have rated this review on average: very helpful

Community Level 3jonathanw3

jonathanw3

Debenhams do da dirty

AdvantagesRewards, Special member nights, pre-sale information, money off vouchers

DisadvantagesHIgh interest on cash and purchases, High fees if anything goes wrong

"I went into Debenhams in Wigan in the North West and was about to spend around £100 pounds on clothes and various other things. Anyway I had remembered watching a programme on store cards. They said that they are excellent to have so long as you don't misuse them. They also said that you received 10% off on purchases when you open an account. I looked around the store and found a little card explaining a little about the card. I noticed that you got ..." Read review
16.01.2006

Ciao members have rated this review on average: very helpful

Community Level 1rss2k7

rss2k7

Debenhams Card - Current Member Of Staff

AdvantagesFirst week 10% discount, and regular special offers/vouchers

DisadvantagesHigh APR - and pressure on staff to open accounts

"...that i currently work in Debenhams and therefore i know more about the advantages/disadvantages of having a debenhams card than some people who have written their reviews on the site so far. Also there have been a few changes particularly to the "account cover" side of things over the past few months so it is also worth considering those. Opening your account It is extremely easy to open your Debenhams account, in fact every member of staff who ..." Read review
24.10.2007

Ciao members have rated this review on average: very helpful

Community Level 5blondgem

blondgem

Handy Little Card

Advantages-

Disadvantages-

"I have had a Debenhams store card for many years now, as you or may not read my Debenhams review, I can spend an awful lot of time in there and an awful lot of money. Debenhams store cards are issued by GE Money, one of the main companies that department stores, such as Debenhams go through when arranging a store card. Its an ideal piece of plastic if you shop a lot in Debenhams and works like any other store card. When you first take out the ..." Read review
21.06.2008

Ciao members have rated this review on average: helpful

Community Level 1NTRob

NTRob

Do you really need this card

AdvantagesGreat place to shop, good bonuses

DisadvantagesAPR%

"...bought an expensive coat from debenhams so I signed up for the card and got a 10% discount worth £15. I'm your typical male I don't exactly live to shop for clothes. However the main advantage of the card is you get occaisional mail that allows you to get what are really quite good offers. e.g. 10% weeks, mega day events, sales and of course nectar points. I've used the card for 2/3 years now and the disicpline you need to make it work for you, ..." Read review
09.03.2003

Ciao members have rated this review on average: helpful

Community Level 2djdeag

djdeag

Debenhams Store Card Pros + Cons card?

AdvantagesDiscounts

DisadvantagesHigh APR

"I first became aware of this account card when my mum first applied for one many years ago. This account card has a first downer of being a very high APR of which in my mind has a big red cross over it, but the benifits of the card if used to its full potentional can out weigh and avoid the bad. As many credit cards and store cards have, this card has an intrest free period of purchases of up to 56 days of the purchase providing the balance was ..." Read review
14.11.2006

Ciao members have rated this review on average: helpful

Community Level 1Daniel_Kem...

Daniel_Kemp79

Why bother

Advantages10 percent off on many occasions throughout the year

DisadvantagesYou may well be bankrupted

"...always a sale on at Debenhams anyway). Sounds good? Well, these are the bonuses, but how about the limitations? As with other credit cards, there is no annual charge, and the minimum payment I believe is 5% or £5. But with Debenhmans you have 30% interest to pay on any outstanding balances. Say you cannot afford to clear the balance one month, any savings you have made previously are wiped out straight away! So why bother? I would say stick to a ..." Read review
08.05.2003

Ciao members have rated this review on average: helpful

Community Level 6fuzzibear

fuzzibear

Only worth it for die hard debenhams shoppers

AdvantagesExclusive cardholder events

DisadvantagesHigh Interest rate

"...to spread purchases on the debenhams direct catalogue as well. After you spend £500 in a year you are invited to gold cards, with more benefits, such as 20% off in the in store cafes and free gift bags and the use of storage lockers. There are also exclusive offers, including 15% off at Centerparcs. However, read the small print - the interest rate is 29.9 APR (variable) and there's a charge of £18.00 for late payments. Considering most credit ..." Read review
05.04.2004

Ciao members have rated this review on average: helpful

Community Level 4damien.gal...

damien.gallery

Golden Goods

AdvantagesUpmarket shopping experience

DisadvantagesStore cards are expensive

"I have had Debenhams Gold card for as long as I can remember. It must be 15 years. I have seen just about every aspect to this card that there is over this time. The main reason I keep this card is because the shop I visit has an outstanding range of goods and you can get just about anythingy ou want in one shop. Debenhams sells a number of brand names along side each other so in actual fact you are visiting a dozen cloths shops at once when you ..." Read review
10.10.2007

Ciao members have rated this review on average: helpful

Community Level 2secretdancer

secretdancer

Goldcard, but not gold service standard

AdvantagesAt least they apologised

DisadvantagesInconvenience and yet more poor customer service

"...bee in my bonnet where Debenhams is concerned, but I thought I should share this tale which is somewhat related to my previous review regarding the Debenhams wedding list service (Home » Shopping » Offline Shopping » Department Stores » Debenhams (Department Stores)). During the shambles that we were experiencing with our wedding list service I thought things couldn’t possibly get any worse. How naïve could I be! On the same evening that my ..." Read review
24.07.2003

Ciao members have rated this review on average: helpful

Community Level 1cflic2004

cflic2004

THINK OF THE STAFF

Advantagesdiscounts in store, nectar points, sale previews, exclusive sales

DisadvantagesAPR

"...and undiscussed issues surrounding the debenhams account card is the hassle that the staff of the stores have to take from both customers and managers over this little peice of plastic. i am a member of the debenhams staff team and as a top account opener i have had great amounts of hassle and pressure placed on me over it almost to the stage of me quiting working for Debenhams. The pressures that are put on the staff to get these accounts is unreal. ..." Read review
27.06.2006

Ciao members have rated this review on average: somewhat helpful



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