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User Reviews

for Dell

Rating Summary based on 104 reviews

  • 5 Stars
    20
  • 4 Stars
    17
  • 3 Stars
    4
  • 2 Stars
    9
  • 1 Star
    54

Detailed rating

  • Ability to customise
  • Customer service support
  • Layout & Design
  • Navigation
  • Prices
  • 3.5
  • 2.1
  • 3.5
  • 3.3
  • 3.3
Previous page Next page Page 1 of 11 | 1 to 10 out of 104 Review(s)
  • 112 of 113 Ciao users found the following review helpful
    Picture of SueMagee

    Level 8 SueMagee

    Member since 19/07/2001

    Reviews written: 233

    User doesn't recommend the product

    Advantages Advantages If you can get hold of a computer they're not bad.

    Disadvantages Disadvantages Dell prefer to hang on to your money and the computer!

    Yesterday I had one of those small victories which make life sweet. Someone who was trying to sell me an extended warranty put the phone down on me. Still, I’d best not jump to the end of the story, had I? I’d better tell you about our experiences with Dell Computers. Just a little bit of background about the company first. It was founded in 1984 by Michael Dell with the express intention of selling custom-built computers direct to the end-user without the intervention of a retailer. So far as UK purchasers are concerned, they operate out of a manufacturing plant in Limerick and another on the ... more
  • 26 of 26 Ciao users found the following review helpful
    Picture of Frayed

    Frayed

    User doesn't recommend the product

    Advantages Advantages Quick delivery; Cheap

    Disadvantages Disadvantages HORRIFIC CUSTOMER SERVICE DEPT!

    I ordered my spangly new Inspiron 510M (a notebook) on 10th August, this year. Yesterday, 16 days later I finally received everything that I ordered. A brief brochure came through the post, advertising Dell's summer deal: "No matter what system you choose in August, we'll double the memory for free." Clearly this would be a good time to invest in my laptop. Dell are admired for their excellent prices which are kept low since they only supply them themselves ie. there's no middle man (so at least you can forget another trip to PC World!) I logged onto Dell's website (www.dell.co.uk) to find no ... more
  • 44 of 45 Ciao users found the following review helpful
    Picture of GR-Design

    GR-Design

    User recommends the product

    Advantages Advantages Quality PC Systems

    Disadvantages Disadvantages Some people may not like Black!

    You could say I have had a lot of experience with Dell machines....I work as a freelance medical practice IT support bloke (I don’t really know what to call myself, I suppose engineer would do!) and a lot of the time I’m asked to install PC’s as medical suppliers basically rip practices off with their huge prices, therefore I undercut them and get the work! Now, I’m going to have to tell you to read dave27’s opinion on Dell machines when you’ve finished this one, as he talks a lot more about the company, whereas I haven’t had much experience with the company itself, just the machines. So read ... more
  • 12 of 12 Ciao users found the following review helpful
    Picture of daveylee20

    daveylee20

    User recommends the product

    Advantages Advantages there high quality & easy to use

    Disadvantages Disadvantages Costs less at first, but costs your more later on.

    Dell are a world wide known computer company. They offer high quality products for a fair price to. We all know how good they are, the savings you can make & the wide range they offer. But some few bits of information you should consider before you consider buying from dell. Presuming your wanting a dell pc. Dell ship there products specially designed for there components. In many cases, you will find that a graphics card in side your pc is in a weird shape, size to most graphic cards on the market. This is so when you need an upgrade, you need to do so through dell. Motherboards, the most ... more
  • 7 of 7 Ciao users found the following review helpful
    Picture of mightyaphrodite

    mightyaphrodite

    User recommends the product

    Advantages Advantages easy to order, quick to deliver

    Disadvantages Disadvantages dodgy costomer services

    Ive now ordered 3 computers in 6 months off Dell. One for my use, one for my daughter and one for my sister. I found the process in 2 out of the 3 orders to be simple and very speedy. The website for ordering is so simple to use a child could do it. The best way is to start with a basic computer and just upgrade it yourself. It's a good way of tailoring your machine so you get the best machine for your budget, along with the best specifications. There is no paying for things you don't need and won't use. Our main requirements were a faster processor than our old HP had and wanted to upgrade to ... more
  • 44 of 44 Ciao users found the following review helpful
    Picture of dvdsprks2

    Level 5 dvdsprks2

    Member since 15/01/2003

    Reviews written: 13

    User recommends the product

    Advantages Advantages Reliable

    Disadvantages Disadvantages None that I can think of

    I would like to pass on my experiences with Dell Computers. I'm on my third Dell computer at present, the first one I got was an Inspiron 5150 laptop which was in 2003. I am still using this for work today. The only thiing that went wrong with it was a cable to the CD drive which I haven't fixed yet as it not imperative for work on my laptop. The Second Dell I bought through ebay, it was about five hundred pounds and lasted 2.5 years. It was working well but the on/off switch went on it. My repairer, who was private, told me that it wasn't worth fixing as the switch is located in the front and ... more
  • 8 of 8 Ciao users found the following review helpful
    Picture of Notacomputertechnician

    Notacomputertechnician

    1 Star Distant Dell 16/12/2008
    User doesn't recommend the product

    Advantages Advantages Collection and return at a place of your convenience

    Disadvantages Disadvantages Communication extremely difficult and shoddy workmanship

    My experience with Dell has not been a good one. Encouraged to buy on the basis that if there is a problem, Dell arange collection and return. I purchased a lap top for my 86 year old father who lives 200 miles away. He often had trouble with it, and I must admit that I thought it was him, however, within a few months he was reporting a message regarding a physical memory dump. Dell wanted him to try doing various things on the internet completely missing the fact that he couldn't even get on it. It was collected but sadly, never returned. It got lost. Instead of the week away, it was 6 ... more
  • 19 of 19 Ciao users found the following review helpful
    Picture of kat74_uk

    Level 3 kat74_uk

    Member since 22/02/2003

    Reviews written: 47

    User doesn't recommend the product

    Advantages Advantages customise,parts replaced free

    Disadvantages Disadvantages everything else! upgradability,service...

    ***UPDATE AT THE END OF REVIEW***** I have my 2nd Dell desktop pc now, at present I have a dimension 5100 bought august 2005. I have full warrenty- 3 years at home cover. I am using windows XP service pack 2, home edition- paid extra for a GE Force 6800 graphics card, a sound blaster 5.1 surround sound card, 5.1 speaker set up, floppy drive, modem, and a multimedia keyboard & laser mouse. when I bought this pc- it was the most current model in the '5' range- which is midrange. But as I put in better hardware- its better than a basic would be. I bought this pc from RAJESH MENON, via the phone ... more
  • 9 of 9 Ciao users found the following review helpful
    Picture of calico852

    calico852

    User doesn't recommend the product

    Advantages Advantages Has a dedicated Customer Service Dpt

    Disadvantages Disadvantages Customer Service/Technical Support is AWFUL

    I bought a M1530 laptop with great specs at the time. 3GB RAM, 1.75 GHZ Duo Core, 120GB hdd and a nice ATI graphics card (Can't remember which now). The computer ran well and was superb value for money while it lasted. Unfortunately, like the other Dell products I have owned, (See my review on the XPS M1730) it suffered some weird electrical damage which caused my computer to switch off permanently, never to be seen alive again! I had an international, next business day, on-site warranty. So, I called them up (I purchased this computer in Hong Kong on holiday) and asked to speak to someone ... more
  • 5 of 5 Ciao users found the following review helpful
    Picture of shoppingkitten

    shoppingkitten

    User doesn't recommend the product

    Advantages Advantages Started well, set up easy

    Disadvantages Disadvantages Tech Support

    My 'Dell Experience' started as a happy one. I got the dimension 5150 as a present from my folks, so I wasn't included in the purchasing, but I was told it was quick and simple. Setting up the computer was fine, the instructions were clear and precise, and there was always a number we could phone if we wanted a helping hand. However a few months ago my computer started acting up. It would refuse to switch on and in place of the usual green 'on light' there was an orange blinking one. This problem came and went every few months so I decided it was just 'one of those things'. However, only ... more
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