EDF Energy

...Who are EDF? EDF stands for Electricite de France, a French company that bought London Energy, Seeboard Energy and SWEB Energy, making them suppliers of energy to people living in Southern England. They are quite "green" in that they are one of the largest developers of off-shore wind-farms in the UK, and of course they import nuclear power into Britain from their nuclear power stations in Northern France. How do you sign up? I first heard of ...
...account, you manage it online. EDF pays you Nectar points to put in your readings each quarter online. You register with their read-reduce-reward scheme, that you want to read your own meter, and EDF then send you an e-mail 10 days before your quarterly bill is due prompting you to submit a meter reading. You then click on the link taking you to their web-site, input your meter-reading and they give you 250 Nectar points per fuel every quarter that ...

snowflake5 20.06.2006 · Read full review
Ciao members have rated this review on average: very helpful
Review of EDF Energy

...can't speak highly enough of EDF Energy. Firstly let me emphasize that I am not an employee of EDF and have absolutely no connection (if you excuse the pun) with them whatsoever apart from being a domestic user of their energy. They have been my supplier for both Gas and Electricity in the last two properties that I have lived in. What are their good points then? 1. I have found them to be competitive on price with them in general being near the ...
...against them. 2. EDF are keen to actively promote more cost effective tariffs and price packages to their customers. For example they are currently promoting a deal to get 20% of all electricity that is consumed after 9 p.m. on week days and all day Saturday and Sunday. It involves having a different meter fitted which they did for free for me. You also have to sign a new 12 month contract. The tariff is called Eco 20/20 and is being advertised on ...

bella6789 02.03.2009 (03.03.2009) · Read full review
Ciao members have rated this review on average: very helpful
Review of EDF Energy

I notice no-one has reviewed EDF recently so I thought I would add my thoughts. We switched to EDF over 2 years ago when we moved home, and I'd used a couple of price comparison websites and EDF/SWEB came up top every time, so I thought it was my only option. We decided to go for the dual fuel thing and pay by monthly direct debit, at least this way we knew exactly what we were going to be paying each month. They chose the payments first based ...
...people living there etc), and after a few months they reduced the payments in accordance with what energy we had been using, which I thought was marvellous, and it turned out that they had reduced our gas to £11 a month, and electricity to £20 a month, which I thought was extremely cheap and I was really happy with this!! They also debited our account with money we had overpayed. The customer service is excellent, they always explain things clearly ...

Keelar 31.07.2008 (01.08.2008) · Read full review
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Review of EDF Energy

EDF Energy are a brilliant company to be with when it comes to electricity and gas, i have been with them for nearly a year and i am glad that i did switch and go with them. I used to pay my bills via payment cards each month which where good and i paid the rest of my bill when it arrived!! When i moved flats the previous people used pre-payment card and key (luckily they was with EDF)...i was unsure and first and couldnt be bothered to get someone ...
...then before... Well with EDF energy you get a really good customer service, they are really friendly and excellent...I didnt realise i had a problem with my gas card, you would have thought i would of notice something was wrong when it took the counter person 10 times to get my card to work, i received a letter in the post from EDF saying that there was a problem with my card and could i contact them asap, so i did just that and they were really ...

melliebird 04.04.2008 · Read full review
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Review of EDF Energy

...you prefer but I feel safer with the human touch. In the event the switchover went fairly smoothly. Overall I have to say I am most impressed with both the service and the price of EDF and of course I am also impressed with the money that I saved. ...

Mister.Shades 26.06.2006 · Read full review
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Review of EDF Energy

Not only do EDF energy offer great customer service and reasonable rates, they are also the only electricity and gas company that give you nector points, so as your paying your bills in a way you are saving money! When I recived my first EDF energy bill I registed my nector card with the number on the bill and recived 300 ponits straight away!! They also do this great scheme called Reduce reward and what you have to do is submit your meter reading ...
...much energy you are using, which can help you reduce how much energy you are using, this is a great idea because you can also save money by using less energy! (and you will be doing your bit for the enviroment) Another great part to this aswell is they will give you 250 nector points every time you give them your 3 monthley readings!! and if you manage to reduce energy they give you a further 1000 nector points!!!!!!!!!!!! ...

bah85 30.06.2008 · Read full review
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Review of EDF Energy

I've been with this company for years getting my electric from them. Although I am on a pre-payment meter, I still pay less than friends and neighbours who get their electric from rival companies. About £7 a week, which I don't think is bad considering I have a 3 bed house and four kids, whose forgetfulness often leaves on lights., and that my washer is always on, and so is the cooker, plus all the usual electrical stuff. So anyway, when I got a ...
...them for my gas, I couldn't get transferred quick enough. And I have never looked back. I was on a pre-payment with the rival company, and paying about £15 a week in the summer, just for hot water, and nearly £50 a week in the winter. With EDF, this dropped big time, I was, and to be honest still shocked. In the winter, at the very most, I spend £20 a week, and in the Summer, a fiver lasts a few weeks. Then a big disaster, the gas meter machine decides ...

kibs 05.10.2006 · Read full review
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Review of EDF Energy

...on the meter and informed edf about it. The customer services was excellent. They arranged the visit of an electrician the very next day. The meter was latter wiped off all previous details and reset. Not only this they immediately refunded the additional debt amount that I had to add on to the meter. After a few weeks of electricity usage, I decided to consult an advisor regarding cutting down on my electricity usage. The advisor sent across a ...

Sree123 29.06.2008 · Read full review
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Review of EDF Energy

Utterley miserly and disorganised company, with unhelpful customer service, they also refused to give me the nectar points I had a voucher for when I switched to them, purely because I used a website to switch instead of phoning them (and also despite three of their call centre staff telling me on three seperate occasions that I would be credited with them) Moved straight back to my previous supplier EON, who then offered a better deal than before, and have never given me any problems since I moved to my place a year ago. Would certainly advise anyone aginst switching to EDF - do not be decieved by meaningless sweeteners! ...

jfre 31.12.2008
Ciao members have rated this review on average: helpful
Review of EDF Energy

...a reviewed bill, surprise surprise, EDF would like to increase my monthly direct debit to £140, this would be to cover the arrears and the actual cost of the electric I was using. They calculated to be approx £55 per month. Thats what I was paying before. So now had to pay £240 to clear arrears and have my direct debit increased to £60. So have switched to a new supplier, paying approx £48 (npower) and will see how that goes. So don't be fooled ...

tonup 27.09.2006 · Read full review
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Review of EDF Energy

EDF Energy is a large energy company situated within the United Kingdom, supplying Electricity and gas to residents or companies. I have been a customer with EDF Energy for some time now and can honestly say that I have never has a problem with them in the past. Whenever I have a problem and am in need for assistance, they are always very friendly and helpful to assist. Their rates are also fairly reasonable but could do better! After being a customer ...
...EDF Energy. I have seen a few negative reviews about them before, but they have not let me down (so far). They are very efficient and always provide your bills on time. Like many other competitors, they offer customer to pay their bills by BACS / Cheque, Direct Debit and more. At the moment, they offer different packages which you can choose from if you join up with them, depending on your preferences, ie: flexible rates or fixed rates. ...

djjud 11.10.2009 · Read full review
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Review of EDF Energy