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Super

Cheap prices, simple website, good features

Foreign call centre

INTRODUCTION My boyfriend and I decided it was time to sort our summer holiday out and after a few days deciding on what to do we opted to go to Orlando and stop off in Las Vegas. As usual the booking arrangements were left to me to stress over. I searched the net for a good deal and soon...

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Not for me

None

Erroneous website, language barriers.

Join me for the worst booking experience I have ever had, in many travelling experiences. I have spent a week on the internet researching for my Christmas/New Year annual visit home to New Zealand and on Saturday night I made the decision based on price and availability to book on the internet...

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Good

“Narrowing Down The Deals”

published 17/09/2009

good range, good hotel

-

When booking my most recent holiday, I made sure I literally checked every website possible to find the best deal on accommodation. I like to book my holidays online as I have done it frequently and never have I had any issues. I always check review websites such as tripadvisor.com just to get...

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Super

easy to use, secure, good backup, cheap flights!

accomodation services, booking flights at busy tim...

ebookers are one of only two "complete online" travel engines that I truly rank. (There are quite a few good research sites, but this one and expedia.co.uk are the best when it comes to the whole process from flight research through to actual payment). I have used e-bookers successfully for a...

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Super

Find what you want easily and fast

You can miss out on the good deal just as fast

Most of us most have done it, we see a cheap flight advertised, in newspapers, teletext or even on the net, but then they never seem to be available when you want to travel. Well, I have discovered that ebookers has a page that helps you track down them cheap flight. It is the special's offers...

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Not for me

The flights were cheap...

They took my money 3 times. It took forever to get...

I'm surprised there aren't more bad reviews about ebookers.com. But then again, there aren't any recent good reviews about them either. Disappointing as I'd hoped their service had improved since I used them for the first and last time in 2006. ebookers have over 20 years industry experience...

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Super

“Less hassle than face 2 face”

published 16/08/2001

Easy to use, Speed of conmirmation, Pricing

Webpage Design could be better

I will be going to Berlin at the end of the month. At the beginning of the month I was desperately searching through all the online travel agents for a reasonably cheap flight. I found it with Ebookers.com and was quite surprised how much difference in price my flight was compared to Expedia.co...

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Super

“Last minute travel made easy”

published 01/07/2001

Good choice of services, good customer service

Poor layout

It's that time of year again, when everyone in the country goes "aaaaaaaaaaaaa!" simultaneously.... you've got no holiday yet and time's running out. Meanwhile, all the people that booked about 50 years early sit around looking smug. Well, this year I'm proud to say my holiday is going to match...

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Super

“Consistently Comprehensive”

published 11/08/2000

always gave full info, best prices too

none

When I was planning a trip to the US for earlier this year, I thought that i'd book everything over the internet. I'd never done it before, so the idea of booking hotels and a transatlantic flight - plus an interconnecting flight from Las Vegas to L.A, was a bit daunting. I found once I'd got...

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Excellent

Choice.

My mother in law is coming to stay.

This weekend was traumatic for me. Not only do I have my mother in law threatening her presence for 10 days, but I have to pay for the privelege. I started to search out alternatives on the net, and my start was with Brittany Ferries. It has been a while since i have made a booking as I do not...

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Excellent

great price, ease of use, friendly and helpful

sometimes slow to deliver

I have used Flighbookers (aka Ebookers) quite a lot. I have always been more than satisfied with the service and the price. I have done quite extensive research and have not been able to beat any of the prices that I have been given from flightbookers. The one downfall that I have found is that...

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Satisfactory

“Both good & bad experiences”

published 29/07/2000

Very helpful in 1999

Very unhelpful and inflexible

Last year we booked a flight only package to Las Vegas from Birmingham via flightbookers or ebookers as they are now called. The service was very helpful and courteous and I believe we obtained a very good price. As a result , I went around promoting them to my family and friends. However , two...

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Good

“Nah, too much trouble...”

published 19/06/2001

City breaks section is good

Waiting time, takes too long, not big on value

I've been visiting Ebookers.com for awhile now, hoping upon hope that it will come up with some good money-saving deals particularly for flights and a programme that will find such offers quickly. As of yet, it has not happened. I have signed up for the site's Fare Alert - and don't remember ever...

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Good

“Confusion over flight fares”

published 06/02/2001

Low flight prices

Confusing prices, web security and staff

I recently went to ebookers.com via a cheapflights.co.uk and was amazed by the reasonably low flight fares for long haul flights (London to Far East). Navigating over the site is quite confusing actually. There are vaious prices for the same flight at the same time. I tried to click at the lowest...

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Not for me

“What customer support????”

published 02/06/2004

None

Total disregard for curtomer service

Ebookers the online travel agency is the subject of my complaint. I purchased a ticket for Brussels to Miami return for a friend. The transaction went smoothly and they even had a 3rd party credit card check as it was not the card holder travelling. I received my electronic ticket for my friend...

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