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User Reviews

for Ebookers

Rating Summary based on 54 reviews

  • 5 Stars
    10
  • 4 Stars
    15
  • 3 Stars
    7
  • 2 Stars
    3
  • 1 Star
    19

Detailed rating

  • Ability to Customise
  • Content Update
  • Customer Services Support
  • How fast is this website?
  • Layout & Design
  • 2.8
  • 3.6
  • 2.8
  • 3.2
  • 3.3

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Previous page Next page Page 1 of 6 | 1 to 10 out of 54 Review(s)
  • 69 of 69 Ciao users found the following review helpful
    Picture of gemax2

    gemax2

    User recommends the product

    Advantages Advantages Cheap prices, simple website, good features

    Disadvantages Disadvantages Foreign call centre

    INTRODUCTION My boyfriend and I decided it was time to sort our summer holiday out and after a few days deciding on what to do we opted to go to Orlando and stop off in Las Vegas. As usual the booking arrangements were left to me to stress over. I searched the net for a good deal and soon realised it would be most cost affective to book our flights and accommodation all separate. I trawled the net for over 2 weeks checking on price changes and debating on what dates to travel. I was very close to using a company that was recommended to me but I had to book over the phone, which was fine, but ... more
  • 66 of 66 Ciao users found the following review helpful
    Picture of Writing321

    Level 5 Writing321

    Member since 13/08/2005

    Reviews written: 46

    User doesn't recommend the product

    Advantages Advantages None

    Disadvantages Disadvantages Erroneous website, language barriers.

    Join me for the worst booking experience I have ever had, in many travelling experiences. I have spent a week on the internet researching for my Christmas/New Year annual visit home to New Zealand and on Saturday night I made the decision based on price and availability to book on the internet..... using EBookers. I went through all the procedure required and when I clicked on the box to put through my credit card it came back saying my security number was not correct: ''use another card or try again later''. I do have another credit card but it's credit limit is low because I do not use it ... more
  • 22 of 22 Ciao users found the following review helpful
    Picture of ms19

    Level 8 ms19

    Member since 02/03/2002

    Reviews written: 1111

    User recommends the product

    Advantages Advantages good range, good hotel

    Disadvantages Disadvantages -

    When booking my most recent holiday, I made sure I literally checked every website possible to find the best deal on accommodation. I like to book my holidays online as I have done it frequently and never have I had any issues. I always check review websites such as tripadvisor.com just to get general feedback as well as Expedia to see what others have said before booking a hotel. I normally check well trusted websites with a good reputation which is why when the hotel of my dreams came up on ebookers.com at an amazing price for what was included I just couldn’t say no and after discussing ... more
  • 5 of 5 Ciao users found the following review helpful
    Picture of Degs

    Degs

    User recommends the product

    Advantages Advantages easy to use, secure, good backup, cheap flights!

    Disadvantages Disadvantages accomodation services, booking flights at busy times

    ebookers are one of only two "complete online" travel engines that I truly rank. (There are quite a few good research sites, but this one and expedia.co.uk are the best when it comes to the whole process from flight research through to actual payment). I have used e-bookers successfully for a recent trip to New York. It pays to book ahead and I managed to get good flights (i.e. leaving at night and coming back over night) on British Airways for £155! (plus tax). At the time I did an analysis of BA's own website (more expensive), Expedia (close but not quite as good) and Travelocity (pretty ... more
  • 9 of 9 Ciao users found the following review helpful
    Picture of JamesMoore

    JamesMoore

    User recommends the product

    Advantages Advantages Find what you want easily and fast

    Disadvantages Disadvantages You can miss out on the good deal just as fast

    Most of us most have done it, we see a cheap flight advertised, in newspapers, teletext or even on the net, but then they never seem to be available when you want to travel. Well, I have discovered that ebookers has a page that helps you track down them cheap flight. It is the special's offers page (http://www.ebookers.com/travelagent/spe​cialoffers/specials/) Here they list all the cheapest flights to top destination but also include when the deal is available. e.g. On the page now we have a flight to Boston from London with Iceland air and we can see that you must fly by the 31 March 2001 for ... more
  • 9 of 9 Ciao users found the following review helpful
    Picture of Homer213

    Homer213

    User doesn't recommend the product

    Advantages Advantages The flights were cheap...

    Disadvantages Disadvantages They took my money 3 times. It took forever to get hold of anyone and cancel the flights!

    I'm surprised there aren't more bad reviews about ebookers.com. But then again, there aren't any recent good reviews about them either. Disappointing as I'd hoped their service had improved since I used them for the first and last time in 2006. ebookers have over 20 years industry experience under various different names. Over the last 20 years they have been known as or merged with or been bought with companies such as Cendant, Flightbookers and Orbitz. All travel companies. It is defined as an online travel company, headquarted in the UK and wholly owned subsidiary of Travelport. Therefore ... more
  • 13 of 13 Ciao users found the following review helpful
    Picture of Lorriee

    Lorriee

    User recommends the product

    Advantages Advantages Easy to use, Speed of conmirmation, Pricing

    Disadvantages Disadvantages Webpage Design could be better

    I will be going to Berlin at the end of the month. At the beginning of the month I was desperately searching through all the online travel agents for a reasonably cheap flight. I found it with Ebookers.com and was quite surprised how much difference in price my flight was compared to Expedia.co.uk. The price of my holiday is under £114 including Insurance for 5 days with Lufthansa which is not that cheap but compared to Expedia which was under £200 not including insurance I have found a bargain. The Ebookers homepage is very cluttered and could on first glances seems really difficult to find ... more
  • 25 of 25 Ciao users found the following review helpful
    Picture of JaySee

    JaySee

    User recommends the product

    Advantages Advantages Good choice of services, good customer service

    Disadvantages Disadvantages Poor layout

    It's that time of year again, when everyone in the country goes "aaaaaaaaaaaaa!" simultaneously.... you've got no holiday yet and time's running out. Meanwhile, all the people that booked about 50 years early sit around looking smug. Well, this year I'm proud to say my holiday is going to match theirs, and it's partly down to ebookers.com! Actually, my family is usually pretty organised about holidays. Unfortunately, this year both my parents changed jobs, which made things a bit chaotic. This is the last year I'll be going away with them so we were looking for something good, but flights are ... more
  • 52 of 52 Ciao users found the following review helpful
    Picture of thingywhatsit

    thingywhatsit

    User recommends the product

    Advantages Advantages Choice.

    Disadvantages Disadvantages My mother in law is coming to stay.

    This weekend was traumatic for me. Not only do I have my mother in law threatening her presence for 10 days, but I have to pay for the privelege. I started to search out alternatives on the net, and my start was with Brittany Ferries. It has been a while since i have made a booking as I do not travel a lot, but I was surprised how limited the options were with Brittany Ferries. There was little choice available, and at a really expensive cost. The dates that I wanted were unavailable, and the dates that would have been ok were evening crossings where you are forced by Brittany Ferries to pay ... more
  • 3 of 3 Ciao users found the following review helpful
    Picture of kayjb

    kayjb

    User recommends the product

    Advantages Advantages great price, ease of use, friendly and helpful

    Disadvantages Disadvantages sometimes slow to deliver

    I have used Flighbookers (aka Ebookers) quite a lot. I have always been more than satisfied with the service and the price. I have done quite extensive research and have not been able to beat any of the prices that I have been given from flightbookers. The one downfall that I have found is that during the busier seasons they can get behind in sending tickets out leading the more nervous person (such as me) to chase them down by phoning the office. Even in this case however the staff was very friendly and helpful. I wouldn't hesitate to recommend this company to anybody. Also, I find their site ... more
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