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11-25 of 54 reviews Show most helpful reviews first Newest first


Community Level 7flashpointz


Consistently Comprehensive

Advantagesalways gave full info, best prices too


"...a waste of time. Consistently ebookers came up with availability, price details of the flight times, connections etc. I fdound it a very efficient site and when I book my next internet flights there site will be the first i will look at ..." Read review

Ciao members have rated this review on average: very helpful

Community Level 2Sarajc


Nah, too much trouble...

AdvantagesCity breaks section is good

DisadvantagesWaiting time, takes too long, not big on value

"...will say is valuable about ebookers is their city breaks section which will organise a 2 night or 3 night stay in a major European city, starting at about 200 pounds. This is particularly good when places start getting booked up and you are trying to coordinate a flight with finding accomodation. Not such an easy feat when you aren't sure where the city centre is, etc and want to be in the centre of the action. I have never used Ebookers for booking ..." Read review

Ciao members have rated this review on average: very helpful

Community Level 3richardand...


Both good & bad experiences

AdvantagesVery helpful in 1999

DisadvantagesVery unhelpful and inflexible

"...from Birmingham via flightbookers or ebookers as they are now called. The service was very helpful and courteous and I believe we obtained a very good price. As a result , I went around promoting them to my family and friends. However , two weeks ago we tried to book another flight only package to Las Vegas , initially from Birmingham but as this was full at the prices quoted , secondly from London Heathrow. The price quoted was in excess ..." Read review

Ciao members have rated this review on average: helpful

Community Level 1sarahnutton


So Simple

Advantagesquick, easy, effective.

DisadvantagesNo personal touch.

"...flight from Paris to Bristol ebookers made it seem so simple. I searched for the cheapest available flight entered my details and voila! it was all done. No hassle of going into a travel agent and waiting forever to be get a quote. I managed to pick my tickets up from an agency in the centre of Paris and my flight went without any hitches. My only concern would be if you didn't live near or couldn't access one of their agencies to receive the tickts, ..." Read review

Ciao members have rated this review on average: helpful

Community Level 2stiab3


Good Service



"I've used ebookers to book my last holiday and found them to be very efficient and professional. They offered the cheapest fare (by £100) for my holiday and my tickets were delivered very quickly. This fare was cheaper than booking directly with the involved airline. I found the site very easy to navigate. Ebookers also allowed me to book a multi-destination holiday by filling out my preferred itenerary online and having them email me with the ..." Read review

Ciao members have rated this review on average: helpful

Unavailable fares shown - annoying!

AdvantagesNice looking site

DisadvantagesHaving to check the availability of every fare is tedious, especially as a lot are not available

"...for seats which are available, ebookers returns all fares, and chances are there will not be seats available at the very lowest fares. The only way of finding out whether there is is to check availability on each fare yourself, which is a tedious task given that you will probably go through quite a number of fares until you get to one which is actually bookable, by which time you will have probably gone past the prices others are offering anyway. ..." Read review

Ciao members have rated this review on average: helpful

Community Level 2isogashi


Quick and efficient

AdvantagesConvenient and cheap

DisadvantagesNot everybody likes booking over the internet

"I recently booked European flights via e-bookers. Their internet site was easy to navigate and the flight prices quoted were well below what I normally pay. I believe they are ABTA bonded like most travel agencies but if you are worried or are worried about the internet in general it's always a good idea to book via a credit card as this gives you additional protection. If you live in London you can pick the tickets up in person ( I believe they are ..." Read review

Ciao members have rated this review on average: helpful



DisadvantagesEVERYTHING!! Do not go with this company. They use shifty, questionable companies for car hire

"Booked with them thinking I'd save a few pounds, instead it's going to cost me more. Fuel in USA is $3.69-$3.71. You are forced to pay Dollar's prices of $4.69 and pay for full tank oblivious to whether yours is empty or not, you get charged. YOU CANNOT SAY I DECLINE TO THIS, YOU GOT NO CHOICE, ESPECIALLY IF YOUR ENGLISH. On top of which they are 100% rude and arrogant when you ask why??? If you are served by Ishmael at Dollar in Orlando International, ..." Read review

Ciao members have rated this review on average: helpful

Community Level 1pcegala


The worst company in the World


DisadvantagesEVERYTHING - specially customer services

"I want to assure all users that I've given this website many chances to make up for their mistakes. Unfortunately they are yet to address any of the issues raised or the complaints made. This website has an awfull customer service department, so don't expect them to assist you with any issues. The website constantly logs you out and you have to re-log in and start the ticket purchasing all over again. This company is just a bad excuse ..." Read review

Ciao members have rated this review on average: helpful

What customer support????


DisadvantagesTotal disregard for curtomer service

"Ebookers the online travel agency is the subject of my complaint. I purchased a ticket for Brussels to Miami return for a friend. The transaction went smoothly and they even had a 3rd party credit card check as it was not the card holder travelling. I received my electronic ticket for my friend but then discovered that I had got the return date wrong she wanted July not June as a return date. I emailed the person who sent my ticket and also asked ..." Read review

Ciao members have rated this review on average: helpful

Community Level 3sailormn


Confusion over flight fares

AdvantagesLow flight prices

DisadvantagesConfusing prices, web security and staff

"I recently went to ebookers.com via a cheapflights.co.uk and was amazed by the reasonably low flight fares for long haul flights (London to Far East). Navigating over the site is quite confusing actually. There are vaious prices for the same flight at the same time. I tried to click at the lowest price possible and was given the message that the flight is not available. Determined enough to retry again, I was successful at my second attempt (booking ..." Read review

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Community Level 2pehchiong


Flights online

Advantagesextensive access to major airlines


"Try this website if you need to look for a flight, or a short break or even a full holiday around the world. This website cliamed that they have an extensive access to millions of discounted airfares, fantastic holiday bargains and you can even access to the free online travel services. Not to forget you can book your hotels and even rent a car via this website. Currently there are some promotions on the flights to various destinations around the ..." Read review

Ciao members have rated this review on average: helpful

Community Level 2andydenton


Excellent Selection

AdvantagesEase of use

DisadvantagesUnable to book packages

"I have used e-bookers site many times now for checking flight prices and have always found the site to be very quick and also excellent and sourcing competitive prices. The only criticism of the site I would have is that you are unable to bring all of your travel requirements together in one transaction i.e. if you are going to book a flight then you need to go completely through the whole process of booking this, before you are able to book a ..." Read review

Ciao members have rated this review on average: helpful

Community Level 2ShaunK


Ebookers are great

AdvantagesCheap, efficient

DisadvantagesWaited on phone for a little while

"...were contacted to provide prices. Ebookers came up with flights which were at an acceptable price considering the time of year. Contact with the company was very efficient, and our tickets arrived on the Tuesday morning (after booking on the internet on Sunday). Ebookers.com were also able to provide an electronic visa (free if you have booked with them). One drawback (only minor) was that when I called with an enquiry I was on hold for ..." Read review

Ciao members have rated this review on average: helpful

Community Level 2Erzulie


Poor service


Disadvantagesappalling service

"Just before Christmas I found a cheap ticket from London to Hong Kong on the ebookers.com So I gave them my credit card details and thought I have bought the ticket though the internet Thought it was a bargain and I even called them to check and confirm and travel from Guildford to London to collect my ticket. After waiting for 45 minutes in their Tottenham Court Road office, they then told me it was a technical error. I have to pay another few hundred ..." Read review

Ciao members have rated this review on average: helpful

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