Having booked a flight 7 days in advance of my planned trip I was happy to be paying about 60% of the price other sites were offering.
However, 2 days before my flight was due to take off I was informed by e-mail that there was a problem with my credit card. I called the company's office in London and was asked to fax through the back and front of my credit card within 3 hours or my flight wouldn't be booked. This was terribly inconvenient, and ...
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16.09.2004
Quick review of ebookers.com Review ofEbookersby
nanquidno
I would be very careful about ebookers, in fact i would strongly recommend against using them for on-line booking. Their application has a problem whereby i was double-booked on the same flight and double-charged. After 4 calls to unhelpful ebookers supports staff i was eventually refunded but i was charged for the cancellation even though it was a problem with their web application that led to the double-charging. Staff just basically ignore you and don't help. Forget ebookers.
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Advantages: good for booking, finding cheap flights Disadvantages: unsatisfactory when there are problems, hard to get hold of a real person!
I have used ebookers regularly, and gave them most of my bookings for my recent gap year. They had competitive prices, a fairly easy to use site, and I had had good experiences with them in the past.
Everything seems to work great until there are problems! At this point, it becomes impossible to get hold of anyone, as the phone line just gives you a choice of pre-recorded messages. This is very frustrating, especially when you are calling from ...
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Advantages: easy to use, great prices Disadvantages: sometimes need to book early to get best deals
I spent hours searching for a cheap flight to Boston, USA, and was pleasently surprised when i discovered ebookers.com
They quoted me a price that was almost £400 cheaper than the cheapest flight i had found on other sites, and i was given a good choice of flight departure destinations and times (so finding one that suited me was easy)!
I would definately use this site again when searching for flights. Its much cheaper than the high street ...
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Advantages: Cheap car rental Disadvantages: Must Log-in to get full details
Having used E-bookers a number of times I find that I now only use them to get car rental. their prices are much better than everyones elses.
The flight search comes in very handy for comparing prices and discovering flight times but better deals are now available elsewhere.
Sometimes money can be saved when the system comes up with strange routings, for instance Manchester to Boston was cheaper by going out via Zurich and back via Paris.
The layout ...
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Advantages: Easy to book Disadvantages: Impossible to amend
...recently booked some flights with ebookers only to find less than 24 hours later that I needed to change the time for my return flight. Thinking this would be a simple matter of ringing their call centre and requesting a later flight, I spoke to one of their service operators who told me that no changes are allowed because the tickets had already been issued. The only option, I was told, was to cancel (with no refund) and rebook.
I was astonished ...
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Ciao members have rated this review on average helpful
Advantages: tickets delieverd promptly, nice staff Disadvantages: had to ring them
I have booked only one flight through e-bookers, and think they offer a great service. They offer the most competitive prices and I have done my research. The sight is well laid out and easy to navigate, which is a far cry from some of the other ones. The flight information is accurate and lets you know about routing and stop-overs. The one problem I had was with the final transaction, in the end I had to ring them and buy the ticket over the phone. ...
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Advantages: Get sport fixture tickets easily Disadvantages: Can't add 'extras' to basic package easily
I used e-bookers for the first time this year for the England 6 Nations rugby match in Rome.
I found that overall it was a well organised trip with tickets, couriers and hospitality all provided in the price.
The ratio of couriers to passengers was very good.
Any minor difficulties and concerns of the party were handled quickly and politely and the couriers worked really hard to make sure everything ran smoothly.
For instance the traffic ...
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Ciao members have rated this review on average somewhat helpful
Advantages: cheap and reliable Disadvantages: hard to find appropiate flight
we ordered flight tickets to rome about 5 months ago, and were very impressed at the quality of the service. not only were the tickets extremely cheap, but they arrived in the post within 2 days (the amount of time they displayed it). the site was easy to use, and its transactions seem to have been safely dealt with. i have always gone to their site to check out more flights. a must to log to if you are a regular traveller. they even e mail you to ...
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Ciao members have rated this review on average somewhat helpful
Advantages: Excellent value for money, easy online booking system Disadvantages: none
I haven't booked with ebookers for myself yet, but i have booked for family several times. But i do lots of daily searches for flights on there website. They are really great value for money!!!!!!!!!!! I have compared them to many other websites such as travelocity.co.uk and expedia.co.uk they are much cheaper. they have saved me loads. I like the online booking system, in my opinion it is very user friendly. If you want to save and have a hassle ...
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Ciao members have rated this review on average somewhat helpful
Advantages: easy to use, clear instructions Disadvantages: none
I used this site after trawling the internet for an easy one having never booked online before. I was searching for flights to Michigan, USA. I only used them for flights but they book everything from inclusive holidays to tickets to events etc - they have links to just about everything.
The best feature was the easy availability / price search tool. I entered in the dates I needed and the destination etc and it found me prices / availability for ...
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Ciao members have rated this review on average somewhat helpful
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somewhat helpful
20.01.2004
Quick review of ebookers.com Review ofEbookersby
Tonyp543212003
I had numberous problems with this company. I lost £400 and the company is based abroad providing bad customer service and no way to get your money back.
I asked to speak to a superviser but they couldn't speak english.
Buy on this site if your not worried about losing all your money on cancelled flights.
I would not recommend this site to anyone, always try expedia first!
Ciao members have rated this review on average somewhat helpful
somewhat helpful
17.05.2007
(16.05.2007)
Quick review of ebookers.com Review ofEbookersby
LeeAdams2007
AWFULL!
Absoloutley dreadfull experience with this so called company, toal disregard for customer service, and seemed to just want my credit card and run.
Ebookers would not help me change a cancelled flight and therefore I lost the fair with no apology or solution
Will NOT use again, and I don't advise anyone else to either!
Ciao members have rated this review on average not helpful
Advantages: no advantages! Disadvantages: lazy, unreliable company
I booked a flight with them and they said I would receive it by 5 working days and after two weeks, my ticket wasn't even sent yet. They were rude and unhelpful. I could have got less trouble and cheaper deal with expedia or travelocity. I wouldn't recommend anyone to ever use this agency. Don't ever use them!!!!!!!!!!!!!!!! Don't ever use them!!!!!!!!!!!!!! Don't ever use them!!!!!!!!!!!!!!!!!! Don't ever use them!!!!!!!!!!!!!!!! Don't ever use them!!!!!!!!!!!!!!!! ...
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Ciao members have rated this review on average not helpful