Ebookers > Reviews

Advantages: easy to use, great prices
Disadvantages: sometimes need to book early to get best deals

I spent hours searching for a cheap flight to Boston, USA, and was pleasently surprised when i discovered ebookers.com They quoted me a price that was almost £400 cheaper than the cheapest flight i had found on other sites, and i was given a good choice of flight departure destinations and times (so finding one that suited me was easy)! I would definately use this site again when searching for flights. Its much cheaper than the high street ... Read review

Advantages: Cheap car rental
Disadvantages: Must Log-in to get full details

Having used E-bookers a number of times I find that I now only use them to get car rental. their prices are much better than everyones elses. The flight search comes in very handy for comparing prices and discovering flight times but better deals are now available elsewhere. Sometimes money can be saved when the system comes up with strange routings, for instance Manchester to Boston was cheaper by going out via Zurich and back via Paris. The layout ... Read review

Advantages: Easy to book
Disadvantages: Impossible to amend

...recently booked some flights with ebookers only to find less than 24 hours later that I needed to change the time for my return flight. Thinking this would be a simple matter of ringing their call centre and requesting a later flight, I spoke to one of their service operators who told me that no changes are allowed because the tickets had already been issued. The only option, I was told, was to cancel (with no refund) and rebook. I was astonished ... Read review

Advantages: tickets delieverd promptly, nice staff
Disadvantages: had to ring them

I have booked only one flight through e-bookers, and think they offer a great service. They offer the most competitive prices and I have done my research. The sight is well laid out and easy to navigate, which is a far cry from some of the other ones. The flight information is accurate and lets you know about routing and stop-overs. The one problem I had was with the final transaction, in the end I had to ring them and buy the ticket over the phone. ... Read review

Advantages: There are none-do not use
Disadvantages: This is a very poor company-AVOID

...the same mistake as me-avoid ebookers at all costs! ... Read review

Advantages: Get sport fixture tickets easily
Disadvantages: Can't add 'extras' to basic package easily

I used e-bookers for the first time this year for the England 6 Nations rugby match in Rome. I found that overall it was a well organised trip with tickets, couriers and hospitality all provided in the price. The ratio of couriers to passengers was very good. Any minor difficulties and concerns of the party were handled quickly and politely and the couriers worked really hard to make sure everything ran smoothly. For instance the traffic ... Read review

Advantages: cheap and reliable
Disadvantages: hard to find appropiate flight

we ordered flight tickets to rome about 5 months ago, and were very impressed at the quality of the service. not only were the tickets extremely cheap, but they arrived in the post within 2 days (the amount of time they displayed it). the site was easy to use, and its transactions seem to have been safely dealt with. i have always gone to their site to check out more flights. a must to log to if you are a regular traveller. they even e mail you to ... Read review

Advantages: Excellent value for money, easy online booking system
Disadvantages: none

I haven't booked with ebookers for myself yet, but i have booked for family several times. But i do lots of daily searches for flights on there website. They are really great value for money!!!!!!!!!!! I have compared them to many other websites such as travelocity.co.uk and expedia.co.uk they are much cheaper. they have saved me loads. I like the online booking system, in my opinion it is very user friendly. If you want to save and have a hassle ... Read review

Advantages: easy to use, clear instructions
Disadvantages: none

I used this site after trawling the internet for an easy one having never booked online before. I was searching for flights to Michigan, USA. I only used them for flights but they book everything from inclusive holidays to tickets to events etc - they have links to just about everything. The best feature was the easy availability / price search tool. I entered in the dates I needed and the destination etc and it found me prices / availability for ... Read review

I had numberous problems with this company. I lost £400 and the company is based abroad providing bad customer service and no way to get your money back. I asked to speak to a superviser but they couldn't speak english. Buy on this site if your not worried about losing all your money on cancelled flights. I would not recommend this site to anyone, always try expedia first!

AWFULL! Absoloutley dreadfull experience with this so called company, toal disregard for customer service, and seemed to just want my credit card and run. Ebookers would not help me change a cancelled flight and therefore I lost the fair with no apology or solution Will NOT use again, and I don't advise anyone else to either!

Advantages: no advantages!
Disadvantages: lazy, unreliable company

I booked a flight with them and they said I would receive it by 5 working days and after two weeks, my ticket wasn't even sent yet. They were rude and unhelpful. I could have got less trouble and cheaper deal with expedia or travelocity. I wouldn't recommend anyone to ever use this agency. Don't ever use them!!!!!!!!!!!!!!!! Don't ever use them!!!!!!!!!!!!!! Don't ever use them!!!!!!!!!!!!!!!!!! Don't ever use them!!!!!!!!!!!!!!!! Don't ever use them!!!!!!!!!!!!!!!! ... Read review