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User Reviews

for Empire Stores

Rating Summary based on 24 reviews

  • 5 Stars
    6
  • 4 Stars
    8
  • 3 Stars
    1
  • 2 Stars
    4
  • 1 Star
    5

Detailed rating

  • Range of products
  • Speed of delivery
  • Value for Money
  • 3.3
  • 3.5
  • 3.0

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Previous page Next page Page 1 of 3 | 1 to 10 out of 24 Review(s)
  • 15 of 15 Ciao users found the following review helpful
    Picture of belfin

    Level 8 belfin

    Member since 09/08/2005

    Reviews written: 413

    User recommends the product

    Advantages Advantages shop from catalogeue or online easily and reasonably trouble free

    Disadvantages Disadvantages carriers can be a nightmare if you get lazy ones, can be expensive

    I have been a customer for over 10 years and was recommended by my mum who has had an Empire Stores catalogue as long as I can remember. There are many different catalogues out there such as the Great Universal and Littlewoods Groups but I find that Empire Stores has a very good selection of products available with free delivery - usually within 48 hours if items are in stock - and commision paid at 10% if you want the cash or 12.5% if you redeem it in goods. You then have at least 20 weeks to pay up on all purchases interest free. However for any single item worth £60 or more you can get ... more
  • 30 of 30 Ciao users found the following review helpful
    Picture of adm1447

    adm1447

    User recommends the product

    Advantages Advantages Lots of account services on line

    Disadvantages Disadvantages Internet orders take extra day

    I have been shopping with Empire for a number of years now and have found them to be excellent. I have order many items from fashion to house ware and electrical goods. The recent addition of the, my account, section on the web is a great feature. This allows you to check orders, returns, balance, payments, make payments, view statements. On top of this their existing web site which allows you to order and view offers and inspiration. I have found that orders placed over the internet can take an extra day to arrive in comparison to using the phone. That is of course still quicker than post and ... more
  • 37 of 37 Ciao users found the following review helpful
    Picture of elspeth334

    Level 7 elspeth334

    Member since 26/07/2000

    Reviews written: 246

    User recommends the product

    Advantages Advantages Spreads the cost and cashback

    Disadvantages Disadvantages Sometimes out of stock

    I have been an agent for Empire Stores for over twenty years and I am very satisfied with the service that they offer. In that time there have been many improvements and a vastly increased range available from the catalogue. There are two catalogue releases a year. Spring and Summer offers a great range of summer clothes and footwear as well as all your gardening requirements. Autumn and Winter is heavier clothing ,boots and crammed full of Christmas gift ideas and also hampers. Ordering couldn’t be easier. First decide on your item check out your size in the size guide at the back of ... more
  • 109 of 110 Ciao users found the following review helpful
    Picture of kathchurchill

    kathchurchill

    User recommends the product

    Advantages Advantages Delivered directly to your home, Interest free credit and Commission on goods bought

    Disadvantages Disadvantages Slightly higher prices

    Catalogue shopping is one of the easiest things to do. I’ve only recently started with Empire and I think it is a very good catalogue. I applied by filling in an advertisement. They were offering a free item i.e. an iron, £20 discount on your first order etc., about eight items you could choose from. I filled in the form (name and address) and posted it off. About a week later the catalogue arrived. It sells all kinds of things. Clothes and footwear for all the family, household items, Entertainment items and sport and Leisure equipment. All this is available to pay for over 20 weeks ... more
  • 56 of 56 Ciao users found the following review helpful
    Picture of Rachey

    Rachey

    2 Stars Dont Bother 03/06/2003
    User doesn't recommend the product

    Advantages Advantages Dont have to leave the house,pay monthly

    Disadvantages Disadvantages Poor service,pushy letters,poor quality goods

    Two years ago i recieved a letter through the post from Empire saying i may of won upto £60,000 in a draw and all i have to do to claim and see if i have won is sign up for their summer catalogue and make an order of £20 or more.As i was going on holiday in about a months time, i though great, i need some new clothes and if i win some cash,that will be a bonus.So i sent off for the book. The catalogue came quickly and it had over 1000 pages of womens,childrens,mens clothes.It also had kitchenware,rugs,carpets,curtains,garden​ing stuff,furniture,games,jewllery,lots of nice stuff.It said in the ... more
  • 16 of 16 Ciao users found the following review helpful
    Picture of SusanLesley

    SusanLesley

    User recommends the product

    Advantages Advantages Quick delivery, good prices, commission

    Disadvantages Disadvantages None

    I have been an agent for Empire Stores for longer than I care to remember and have nothing to complain about. The catalogue arrives twice a year as with most mail order firms. It is always comprehensive and has a good selection of clothes for all the family as well as bedding, luxuries, white goods, furniture, gifts and more. The prices are sometimes higher than High Street prices but not always by any means. There is a free phone number to use to place your orders. You pay 5p in the pound each week on the standard 20 week credit items. Bigger items can be purchesed over 52 weeks still ... more
  • 33 of 33 Ciao users found the following review helpful
    Picture of pussygalore

    pussygalore

    User recommends the product

    Advantages Advantages Cashback

    Disadvantages Disadvantages can be more pricey than the high street

    I have been an agent for Empire for over 8 years and feel it is a great catalogue to be with. The catalogue is packed full of products and also has a freephone number and free delivery. There are loads of categories which cover pretty much every part of your life: Clothes - For men women and kids. The clothes sizes even go up to size 24 which is great for any larger woman out there. Empire has it's own value ranges and also have offers e.g buy 2 tops and save £2.00. The catalogue even has brand names such as Kickers, Ben Sherman, Elle, Rockport and Levis. Sportswear - A very good range from ... more
  • 34 of 34 Ciao users found the following review helpful
    Picture of SarahP

    SarahP

    User recommends the product

    Advantages Advantages Shopping when you feel like it, easy payments

    Disadvantages Disadvantages Forgetting how much money you have and over spending

    I have been using Empire Stores for Catalogue Shopping for about 16 years so far and I can’t see me ever leaving them. I can’t remember how it all started, probably one of those “Enter our free prize draw” cards. That and the chance to shop from home with £10 discount must have been the reason. I was never one for shopping, all that traipsing about shops with all the hoards of fellow shoppers, but this was different. I had found a way to shop without leaving the house and in those days I even used to get a bit of money for doing it! I became an agent for a while and things all went wonderfully ... more
  • 10 of 10 Ciao users found the following review helpful
    Picture of Hurrah2001

    Hurrah2001

    User recommends the product

    Advantages Advantages Saves your feet . . .

    Disadvantages Disadvantages Lots of mailings

    I have had many different mail order catalogues, some I requested, others seemed to come of their own accord, perhaps due to other companies passing my details on or as a result of market research. Anyway, in my opinion, Empire provides quality merchandise and fairly good customer service. ADVANTAGES: As well as clothes for adults and kids, Empire has household items, toys, electrical goods and home furnishings. I have bought several items of clothing both for myself and my husband, and have found no problems. I have also bought items such as sheets, and a headboard for the bed, again with no ... more
  • 5 of 5 Ciao users found the following review helpful
    Picture of em_moreton

    em_moreton

    User recommends the product

    Advantages Advantages Convenience, good quality

    Disadvantages Disadvantages Can't see things before you buy

    I never used to be a big fan of mail-order shopping. I prefered to go and look myself and actually see what I was buying. Then I was flicking through a friend's copy of Empire and actually liked what I saw. Being a large sized person, I was particularly impressed with their larger clothes, although it does annoy me that I have to pay more - OK so they use an inch or two more material but please!! Having said that, at least they don't draw the line at sixe 16 and the larger stuff isn't so fuddy-duddy anymore. The postage free shipping is a bonus, all too often, what seems to be a bargain by ... more
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