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Home > Finance > Insurance > Car Insurance > Endsleigh

User Reviews

for Endsleigh

Rating Summary based on 40 reviews

  • 5 Stars
    		8
  • 4 Stars
    		11
  • 3 Stars
    		4
  • 2 Stars
    		7
  • 1 Star
    		10

Detailed rating

  • Competitiveness of APR
  • Comprehensiveness of range of products
  • Efficiency of service
  • Online - Content/organization of site
  • Online - Ease of applying for products
  		• 3.2
  		• 3.4
  		• 2.9
  		• 1.9
  		• 2.1
Previous page Next page Page 1 of 4 | 1 to 10 out of 40 Review(s)
  • 4 of 4 Ciao users found the following review helpful
    Picture of soozypie

    soozypie

    1 Star No happy endings with Endsleigh 23/03/2009
    User doesn't recommend the product

    Advantages Advantages Cheap, straightforward, offers good rates for students

    Disadvantages Disadvantages Terrible customer service, incompetent, departments don't communicate with each other

    I have had so many problems with Endsleigh that I really want to share my experiences. I chose them for my first car insurance provider as they offered one of the cheapest rates and I knew the name as I had used them in the past for student contents insurance. For the first year and a half all was well until a had a minor bump on a roundabout. The accident was not my fault, there was no damage to the other vehicle and as as the only damage to my car was some scratches on the bumper, I decided not to make a claim. I dutifully reported the accident to Endsleigh and said I would not be claiming ... more
  • 25 of 25 Ciao users found the following review helpful
    Picture of oranges76

    oranges76

    4 Stars Endleigh's cheap..shame about the stealth charges 06/10/2001
    User recommends the product

    Advantages Advantages Cheapest quote

    Disadvantages Disadvantages Stealth charges

    This is my first year using Endleigh for my motor insurance. I have just decided to use them again as they undercut the next lowest quote by around £50. I will now pay about £350 per annum for Third Party, Fire and Theft cover with legal cover, £100 damage excess, £200 Fire and Theft excess. I am 25, drive a Peugeot 405GL, have 2 years no claims bonus and park it on the road. Enough of the dry details. They say that they offer a loyalty bonus for those people who are renewing and as they gave me the cheapest quote i'm inclined to agree. However my loyalty lies with the company that gives me ... more
  • 28 of 29 Ciao users found the following review helpful
    Picture of drummingbunny

    drummingbunny

    4 Stars Endsleigh, maybe - updated and discounted 13/08/2001
    User recommends the product

    Advantages Advantages Price, discounts available if you ask

    Disadvantages Disadvantages Online vs Telephone quotes' prices

    I am in the process of collecting insurance quotes for my car, and as I am a student (in name, if nothing else) I decided to try Endsleigh as they have links to the NUS and offer student discounts. In the past I've always narrowed the list of companies and brokers in the following manner: 1) Only call those with freephone numbers. 2) Look for brokers/insurers who say they'll beat any quote and then play them off against each other This year I've decided to use websites as this means that I can appear to be working when actually I am not! A visit to a few motoring websites (autotrader ... more
  • 14 of 15 Ciao users found the following review helpful
    Picture of LouisaNott

    LouisaNott

    1 Star LEAVE ME ALONE 06/07/2001
    User doesn't recommend the product

    Advantages Advantages None whatsoever that I found

    Disadvantages Disadvantages Too many to list! Read the op...

    I hate endsleigh and will never insure with them as long as I live for many reasons of which there are probably too many to write in this opinion without my falling asleep or working myself into a rage due to endsleighs incompetence all round. Where shall I begin.... For starters, I can only talk for one branch, namely the one in Warwick University which has been the bane of my life for a year now. And...I'm not even insured with them! I'll start at the beginning... June 1999... I popped into endsleigh on campus because I wanted to buy a car, and fancied getting an idea of what I was into on ... more
  • 45 of 47 Ciao users found the following review helpful
    Picture of mdstone

    Level 6 mdstone

    Member since 11/07/2000

    Reviews written: 114

    4 Stars PROMOTED BY UNIVERSITIES FOR STUDENTS 19/08/2000
    User recommends the product

    Advantages Advantages Good customer service, good price matching

    Disadvantages Disadvantages see op

    My Experience ************* I joined Endsleigh because they were being promoted by universities as being good for students, and they undercut my last policy by £50 so I decided to go with them. By this time I already had 1 years no claims bonus. I was 9 months through my policy when I decided to get a new car to replace my existing banger. When I went to change my insurance I was told that I could'nt because they were in a law suit with my insurers, as they went bankrupt (Drake Insurance). Because Endsleigh were insurance brokers, I was insured by Drake Insurance through Endsleigh. They didn't ... more
  • 10 of 10 Ciao users found the following review helpful
    Picture of gmadden

    gmadden

    5 Stars Quote Me Happier 02/10/2005
    User recommends the product

    Advantages Advantages Cheapest Quote I Found

    Disadvantages Disadvantages Phone Calls

    I'm a 21 year old student, been driving for 2 years, with 3 years no claims (because of Pass Plus). I drive an M reg (1994) Nissan Micra and do about 8000 miles a year. I keep it parked on the road. I joined Endsleigh last month, after being with Norwich Union for 2 years. I had just received my Norwich Union Quote of about £810 fully comp, so I started doing every online quote I could find. The best 3 were Endsleigh (£458), Churchill (£465), then AA (£495). Within 10 minutes I got a phone call on my mobile, I ignored it because I was at work and it was a unknown number (I don't answer unknown ... more
  • 8 of 8 Ciao users found the following review helpful
    Picture of danbell

    danbell

    4 Stars Good for Students 14/03/2001
    User recommends the product

    Advantages Advantages Friendly Service

    Disadvantages Disadvantages Can be disorganised

    I have been on and off with Endsleigh for my car insurance over the years since ive been a student. Endsleigh are good in some aspects: as long as you know exactly what you want they can help you but if you do not that is where the trouble starts. One hand doesnt know what the other one is doing at times. I am not with Endsliegh at the moment, even though im a student, another company called Direct Choice and they beat Endleigh by over £100 and increased my cover level to fire and theft where as Endsliegh will normally always offer you just Third party. I finished my policy with them 6 months ... more
  • 0 of 0 Ciao users found the following review helpful
    Picture of joe642

    Level 1 joe642

    Member since 03/12/2012

    Reviews written: 1

    1 Star Awful 03/12/2012
    User doesn't recommend the product

    Advantages Advantages Cheap

    Disadvantages Disadvantages Poor service, unfair small print.

    I took out student insurance with them, they advertise that your phone is covered and is replaced within 24 hours of them accepting the claim. What they don't tell you is that it takes over 2 weeks to accept the claim. It took nearly 3 weeks to replace my HTC One X, after having to chase it up 3 times. Unfortunately my phone was then stolen, as I was still insured with them I called up and reported it. Even though I was still paying the premium they said because I had not opted in to insure the replacement phone it was not covered, and I had to pay the premium anyway. I am appalled, if I ... more
  • 0 of 0 Ciao users found the following review helpful
    Picture of greenray

    Level 1 greenray

    Member since 24/04/2012

    Reviews written: 1

    1 Star What a rip-off 24/04/2012

    Advantages Advantages Nice website

    Disadvantages Disadvantages Any excuse to take more money from the customer !

    My partner Insured with Endsleigh in September 2011. She retired in November of the same year & contacted Endsleigh to inform them of this,hoping that her insurance would be cheaper. Instead they said they would charge her an extra £71.22 because they said, wait for it...THEY THINK SHE WOULD BE USING HER CAR MORE, BY DRIVING AROUND RANDOM STREETS SHE DIDN'T KNOW,WHILST LOOKING FOR JOBS & THEREFORE WOULD BE MORE LIKELY TO BE INVOLVED IN AN ACCIDENT !! Despite the fact she had only used her car twice in the space of two weeks at the time she rang them! They took money from her over the phone ... more
  • 0 of 0 Ciao users found the following review helpful
    Picture of Print-In-Lenton

    Print-In-Lenton

    1 Star Paid for Business Insurance that didn't cover anything 22/12/2011

    Advantages Advantages none

    Disadvantages Disadvantages Missleading in sales, Conveniantly loose information when they need to, Incompetant

    We took out Business Insurance with Endsleigh last year. At the time of taking out the policy, we made it very very clear to Endsleigh exactly what we required from out insurance. We told them exactly what all of our equipment was (inc makes and models), we told them exactly what we use our equipment for and what our business does, and we told them that we wanted the fullest level of cover. We are a printing buisness, and we even made sure that we got a specific 'print shop' policy with Endseigh. 9 months later, one of out machines broke down quite severly, due to a power surge that friend ... more
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