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Home > Finance > Insurance > Car Insurance > Endsleigh

User Reviews

for Endsleigh

Rating Summary based on 40 reviews

  • 5 Stars
    		8
  • 4 Stars
    		11
  • 3 Stars
    		4
  • 2 Stars
    		7
  • 1 Star
    		10

Detailed rating

  • Competitiveness of APR
  • Comprehensiveness of range of products
  • Efficiency of service
  • Online - Content/organization of site
  • Online - Ease of applying for products
  		• 3.2
  		• 3.4
  		• 2.9
  		• 1.9
  		• 2.1
Previous page Next page Page 3 of 4 | 21 to 30 out of 40 Review(s)
  • 12 of 12 Ciao users found the following review helpful
    Picture of simongregson

    simongregson

    4 Stars Good after several years 21/04/2006
    User recommends the product

    Advantages Advantages Will price match, a human to talk too

    Disadvantages Disadvantages Renewal premium sometines takes the .....

    I have always (with one year's disloyalty) insured with Endsleigh, since getting my first car (the erstwhile 'silver bullet') at university. Having driven for 8 years, I find that the usual procedure for renewing my car insurance is 1. Renewal quote appears - the premium is about £80 - 100 more than the year before. 2. I go onto a pricescraper website and get a lower quote 3. Endsleigh agree to match this. This saves the whole hastle of switching your car insurance, which does take time and phone calls if you have a busy job! I have made one uninsured loss claim on Endsleigh's uninsured loss ... more
  • 3 of 3 Ciao users found the following review helpful
    Picture of Pete1978

    Pete1978

    1 Star Endsleigh Motor Insurance - Uncompetitive & zero customer loyalty 20/03/2010
    User doesn't recommend the product

    Advantages Advantages Dealt with windscreen quickly - Hardly an advantage, only what they were supposed to do.

    Disadvantages Disadvantages Unhelpful staff, uncompetitive service and full of hidden charges.

    I was a loyal Endsleigh customer for over six years, I never made a claim apart from one for a windscreen that was cracked when a pheasant flew into it and I paid my bills on time and in full. They dealt with the broken windscreen speedily and efficiently but that's where my compliments end. I recently downsized from a 2 litre injection car to a more economical 1.4 litre injection vehicle. When I called Endsleigh to have my policy adjusted, they informed me that there would be absolutely no reduction in my direct debits. Obviously, I was less than impressed with this and told them of my ... more
  • 7 of 7 Ciao users found the following review helpful
    Picture of adamdavid

    adamdavid

    4 Stars Endsleigh offer a student discount... 11/04/2001
    User recommends the product

    Advantages Advantages Student discount...

    Disadvantages Disadvantages ...unless you're a mature student

    ...to "normal" students, but not to people like me. I phoned up to get a quote for motor insurance. I'm a 25-year-old mature student and Endsleigh offer a discount for students (they are part owned by the NUS). I had a very helpful lady run through my details and after a few minutes on the phone she arrived at a quote of £294 including uninsured loss recovery. This was 10% more expensive than my broker had quoted me and when I told them this, and that my other quote included a protected no claims discount, they said that they could match that and they did. Since I am not unhappy with my ... more
  • 1 of 2 Ciao users found the following review helpful
    Picture of gtaylor

    gtaylor

    5 Stars Easily the cheapest 15/08/2000
    User recommends the product

    Advantages Advantages Great Prices, Friendly Staff

    Disadvantages Disadvantages TeleSales, Price for Instalment Plans

    I am a 21 year old student with a fairly fancy (but unmodified) car. I have 3 years no claims and two claims in the last 5 years... pretty average really. After phoning around 20 companies I found Eindslaeigh offered the cheapest insurance by at least £300, even the larger companies openly admitted they could not compete with that when I told them what I'd been quoted in the hope of cheaper insurance. Not to mention that this policy was taken out after some serious car shopping involving many quotes. The staff were friendly and always happy to help. Eindsleigh offer OK instalment plans but ... more
  • 10 of 10 Ciao users found the following review helpful
    Picture of scarab1

    scarab1

    1 Star Ensleigh - No way 23/02/2008
    User doesn't recommend the product

    Advantages Advantages cheap

    Disadvantages Disadvantages Incompetent

    Offered a good insurance quote esp for young driver included on policy. On transfering policy to new car the troubles began. 1. Despite being given reg number of new car using phonetics the cover note displayed the wrong reg number hence could not tax car. 2. Sent another cover note- this time a photocopy ( not acceptable at post office) but now had car and personal details wrong. 3. Sent another cover note but again a photocopy 4 No sign of policy doc Quote: it will be with you in 2-3 weeks By now cover note expires so cant tax car. 5. Issue another cover note- still waiting 10 days after ... more
  • 12 of 12 Ciao users found the following review helpful
    Picture of kat_e_b

    kat_e_b

    5 Stars Great deals for students 15/03/2005
    User recommends the product

    Advantages Advantages Cheap, friendly, helpful

    Disadvantages Disadvantages Pushy, (but aren't all insurance salesmen?!?)

    As a student, I didn't have such a great deal to be spending on car insurance, especially as I have a banged-up Citroen AX, I didn't want to fork out all my cash on insurance, rather than beer! I shopped around for weeks trying to decide on car insurance, and finally stumbled across Endsleigh online. I was quoted a price, WAY out of my league, so I just passed it by, as I had with the other extortionate costs. A week or so later, I had a call from someone at Endsleigh asking if I had made a decision regarding my insurance, which I hadn't as yet. I told them the price was far too high for my ... more
  • 10 of 11 Ciao users found the following review helpful
    Picture of sam_a

    sam_a

    4 Stars Value for Money 20/04/2007
    User recommends the product

    Advantages Advantages Good for students, Low Insurance Premiums

    Disadvantages Disadvantages Lengthy wait time when phoning customer service

    I have had my car insurance with Ensleigh for over 5 years and in the time I am happy to say that my insurance premium has more than halved. However to ensure my custom they do tend to phone me a week before my renewal and tell me they can offer me a cheaper price which is only valid for that day. The first time this happened I asked for a bit of thinking time, this gave me the chance to phone around and it turned out to be the cheapest. The following year I was better prepared this time I did find cheaper quotes but they did not offer me the same level of policy as Endsleigh. At times when I ... more
  • 4 of 5 Ciao users found the following review helpful
    Picture of Parker

    Parker

    2 Stars Endsleigh: " The customer is dirt!" 08/08/2000
    User doesn't recommend the product

    Advantages Advantages You can hear their spurs chinking as they walk

    Disadvantages Disadvantages They'll ignore all your requests and rip you off

    I was first drawn to Endsleigh as they offered good motor insurance quotes to students. At the time I accepted the additional cost of the Payment Protection Plan (PPP)- about £30 a year. When it came round to renew the insurance I thought that the PPP was an unessecary waste of money. I asked to have the PPP removed from my quote - which they agreed to do - and went ahead with the insurance. When my first direct debit came through I was a bit upset to find that I was still paying the extra cost of the PPP. I phoned up and asked why this was so. The man said that there had been a mistake and ... more
  • 7 of 8 Ciao users found the following review helpful
    Picture of nmanias

    nmanias

    2 Stars Trouble makers 03/08/2001
    User doesn't recommend the product

    Advantages Advantages Low Premium but be prepared for problems.

    Disadvantages Disadvantages Bad customer service

    Well my experience with Endsleigh. In the very beginning I got a nice low premium so I decided to take their policy out. I new from before that they kind of give special rates for students. I had heard also from friends that Endsleigh is a good Insurance company. I stayed with them for a year and everything went ok. When the time came to renew my policy I stared looking for a better premium. My renewal policy was still cheap so I was thinking again to take their policy out. A small thing happened here though I was on holidays and after I got back home I contacted them to renew my policy but ... more
  • 7 of 11 Ciao users found the following review helpful
    Picture of ken6942

    ken6942

    5 Stars Endsleigh came good for me! 27/09/2007
    User recommends the product

    Advantages Advantages Lowest price and efficient, friendly service

    Disadvantages Disadvantages None

    My premium with another company trebled when I moved house (into the country!) I complained and was told this happened because I had moved to a high-risk area! This apparently meant that they had received a lot of claims from people in my new area. I explained that none of these claims were from me (and my neighbours were mostly cattle!) My objections were ignored so I shopped around. Endsleigh were fast, efficient and friendly. Calls to their call centre are answered quickly, with the minimum of menu-following, and the operators know their products well.The premium they gave me was £280 (as ... more
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