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Home > Shopping > Services > Telecommunications > Landline Providers > Eurobell
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User Reviews

for Eurobell

Rating Summary based on 7 reviews

  • 5 Stars
    		4
  • 4 Stars
    		2
  • 3 Stars
    		0
  • 2 Stars
    		1
  • 1 Star
    		0

Detailed rating

  • Accuracy of Charges
  • Customer service quality
  • Customer service waiting times
  • Line Quality
  • Range of services (call waiting, etc)
  		• 3.9
  		• 4.1
  		• 4.1
  		• 4.6
  		• 4.0

Review attribute filters

Previous page Next page Page 1 of 1 | 1 to 7 out of 7 Review(s)
  • 8 of 8 Ciao users found the following review helpful
    Picture of mumagain

    mumagain

    2 Stars Not so great Eurobell 10/05/2001
    User doesn't recommend the product

    Advantages Advantages Free off peak calls to other Eurobell customers and a choice of cable packages

    Disadvantages Disadvantages Too many billing mistakes and poor customer services

    When Eurobell came to Plymouth I thought great, free calls to all my friends and family who are Eurobell customers and a greater choice of tv channels via their cable packages. We signed up with Eurobell just over 2 years ago and apart from it taking weeks to actually put in the phone line we had no problems and no need to call customer services. We left it a few months and then decided to have their 40 channel cable packaged priced at £12.99 per month, which you would at that price and all those channels. Yippee we thought when the bloke came to installed the cable box all those extra ... more
  • 4 of 5 Ciao users found the following review helpful
    Picture of Erzulie

    Erzulie

    5 Stars Thumbs up!! 06/08/2000
    User recommends the product

    Advantages Advantages great saving

    Disadvantages Disadvantages none

    I used to use Cable & Wireless for national calls but found that the saving is not a lot. Until I discover Eurobell. Once you are registered with eurobell, they will send you a small box to plug into the socket and your telephone.And I have save a lot since then. I live in the Surrey and have to make calls to London a lot, via BT it is calculated as national call , whereas via Eurobell it is still the same price as calling next door. Who else could provide a saving up to 71% during a evening call from Surrey to London?? Also I connect my internet via Eurobell as well, and their service and ... more
  • 9 of 9 Ciao users found the following review helpful
    Picture of michaeltidd

    michaeltidd

    5 Stars Thankyou Eurobell 22/05/2001
    User recommends the product

    Advantages Advantages Great call prices, great cable TV prices, Great service

    Disadvantages Disadvantages Limits choices for unlimited access internet services

    I was a Eurobell customer a couple of years ago, and then moved out of the area. As soon as I returned this month, I got connected to Eurobell again straight away. They offer cheap calls (always local rate, no matter what the distance; always cheaper than BT's local rate, no matter what the time). When I saw the website, I was amazed. I pay just £10.99 a month and that includes: Line Rental Voicemail Call-barring Free unlimited use of "ring-back when free" (instead of 10p a go, like BT) Call re-direction Free eve & weekend to calls to other local Eurobell customers Cable connection and these ... more
  • 2 of 2 Ciao users found the following review helpful
    Picture of Verdandi

    Verdandi

    5 Stars I have never looked back 26/07/2000
    User recommends the product

    Advantages Advantages Cheaper calls

    Disadvantages Disadvantages Not found any yet

    Since signing up with Eruobell in 1998 I have saved so much money after being a BT slave. The service I ahve recieved from EB has been of a high standard. The call centre operators are curtious and helpful, much better then the experiences I have had with BT. The line rental is cheap and so are the service charges. As for the call charges wow I am saving a fortune. As most of my calls are long distance I can now call my family for longer and not worry all the time 'this is a long distance call' as all long distance calls are charge at local rate 24 hours a day. The services I have signed up to ... more
  • 5 of 6 Ciao users found the following review helpful
    Picture of markedwards

    markedwards

    4 Stars Competitive 12/03/2001
    User recommends the product

    Advantages Advantages Efficient, good connections, trouble free billing

    Disadvantages Disadvantages Not the cheapest

    I think anyone who is using indirect telephony providers to route their calls, will already have twigged that no single provider will get you the cheapest calls over all of the routes you dial. At the time of writing Eurobell's prices are 2.94p standard, 1.14p evening and 0.85p weekend regardless of the distance of a UK call, subject to a minimum call charge of 4.7p. These rates are certainly competitive, but perhaps not the best, e.g. AXS 2p daytime and ACC 0.76p weekend. Some rates are in fact very poor, e.g. USA in the day at 17.71p c.f. Onetel 4p. However, I have had excellent customer ... more
  • 3 of 4 Ciao users found the following review helpful
    Picture of retrorob

    retrorob

    4 Stars Useful Notes Concerning Eurobell 15/02/2001
    User recommends the product

    Advantages Advantages National Calls at Local Rates, cheaper line rental, overall better service.

    Disadvantages Disadvantages Unmetered Internet Access, restricted with cable company's.

    If you had Eurobell wired in your area, then alas!, read on to see why. Having being on Eurobell for the past few years, we have been able to save a lot. The line rental is slightly cheaper each month than BT, evening calls are cheaper and if you phone someone - who has Eurobell themself - it’s free on evenings and weekends. There customer support is excellent, virtually no waiting times. Eurobell offer good local call rate Internet access, available free to customers. (No minimum call charge!) Although, if you want to use an unmetered access company, it is usually restricted to BT ... more
  • 13 of 16 Ciao users found the following review helpful
    Picture of AlexM

    AlexM

    5 Stars Eurobell - Why can't all telco's be this way? 08/06/2000
    User recommends the product

    Advantages Advantages Very cheap long distance calls

    Disadvantages Disadvantages Limited call pricing information

    When Eurobell started digging up my road a year and a half ago, I was mildly annoyed. But when the holes were filled in, I realised I had the chance to escape from BT's monopoly, which had upset me a lot more. Since then, it's just got better. When the salesman called, he accepted that I only wanted telephone service & wasn't interested in cable TV. He asked if I used the internet, & left a signup CD for Eurobell's Internet Service - see another opinion. He did emphasise the advantages of the Line Rental Plus option, which for an extra quid a month (8.92) includes Call Waiting, Ring Back, Call ... more
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