Rating Summary

Detailed rating

Speed of delivery
Reliability of company
Competitiveness of charges/prices
Customer service

Show only

Quick reviews (1)

1-8 of 8 reviews Show most helpful reviews first Newest first


Amazing driver!!

AdvantagesFantastic customer service, quick delivery times, friendly drivers!

DisadvantagesDidn't experience any!!

"I read all the time about how bad courier services are across the board, and truth be told, I disagree with the bad rep they all get. Today, I was due delivery of a parcel. Unfortunately I had to leave my home early for work, and nobody else was available to take the delivery. To my suprise and delight, the driver rang my phone (my number was handed over with the consignment details) he was trying to find out if there were alternative delivery methods ..." Read review

Ciao members have rated this review on average: helpful

Reliable Delivery Service

AdvantagesFast, effective, efficient, helpful


"I worked for 4 1/2 years as an office manager at a company and the only company I would use for international couriers was Fedex and never had a significant problem with them. Fedex provides a professional and efficient courier service both internationally and for domestic shipments of all sizes. They offer various time frames for delivery from next day by 9am international courier to longer transit times. You obviously pay for the speed and it ..." Read review

Ciao members have rated this review on average: helpful

Community Level 1BEEEBEEE2

Quick review of Federal Express

"They have been trying to deliver a parcel to my house for over two weeks, 3 times I have been told that my address is incorrect, they have lied about days they tried to deliver, and lied about my neighbours not being at home to accept the delivery. I have parcels delivered on a regular basis and I haven't had problems with any other couriers like this. I have wasted eons of time just trying to track one parcel which has still not arrived. Basically they just don't give a damm.

Ciao members have rated this review on average: helpful

Community Level 1clocksucker


FedEX are incompetent

AdvantagesThey have a money back gaurantee so you know you will be getting a refund when they fail to deliver on time

DisadvantagesIncompetence, lazyness of staff.

"I sent a consignment to the Carribean using FEDEX. Well, I tried to. Sending an item with them involves copying the paperwork FIVE TIMES. The man came to collect the parcel from my house- I was expecting him to bring me a FedEd carton but they had ran out so I had to re-pack the consignment in my original packaging. The following day, i received a phone call asking me where the paperwork was. I had put it in the plastic wallet and the driver stuck ..." Read review

Ciao members have rated this review on average: helpful

Community Level 1crmc33


Terrible Fedex Service


DisadvantagesTerrible cusotmer service, lack of trust

"Our company has been posting our items with Fedex for two months. We have had nothing but problems and poor customer service from our local office (Leicester) For example, we lost one item in our first consignment that was worth £250. Fedex admitted they left the parcel in the porch of the wrong address and thay hadnt obtained a signature. We were then told that we would only get £36 back for the parcel as the compensation was for £12 a kilo. FEDEX ..." Read review

Ciao members have rated this review on average: somewhat helpful

FedEx International Priority, useless service

AdvantagesNone that I could find

DisadvantagesIncompetent & unreliable

"I am a new customer to FedEx 7 used their International Priority service to have a small package sent to Spain. There was a catalogue of errors from start to finish. The driver arrived almost an hour after the cut-off time for collection, & this was only after I had phoned to ask where he was. The driver was clearly in a hurry, filled out the paperwork as quickly as he could & was straight out of the door with the package. When I had the chance ..." Read review

Ciao members have rated this review on average: somewhat helpful

Community Level 1pirateetarip


the conmen of federal express.

Advantagescouldnt find any.

Disadvantagesthey suck.

"...FEDERAL EXPRESS..................YOU S U C K . ..." Read review

Ciao members have rated this review on average: somewhat helpful

Have used Fedex for Eu and worldwide

AdvantagesExcellent tracking/feeling of package security all the way.


"Need to transfer heavy IT goods back and forth through US and around Europe. Fedex tracking and recording system is excellent and have never had a problem. Even on the occasions when items have been stuck in customs, they offer great customer services support to have them pushed through or dealt with promptly. Note this review is for "Business" fedex, not normal home delivery service. I cannot say how good/bad the normal non-business side of things ..." Read review

Ciao members have rated this review on average: not helpful

Are you the manufacturer / provider of Federal Express? Click here