Feelunique.com

Firstly I would apologise once again to this Gentleman. We send out literally thousands of items every day and unfortunately our postal service is not infallible and a very small percentage of these do go missing, unfortunately for this customer it was his. We have to wait 14 days before we can take action as on occasion items are late and the PO will not deem an item lost until this time has passed. This is stated very clearly on our order confirmation ...
...no different to every other online retailer, many in fact require 28 days. Once the allotted time was passed we immediately offered this customer a replacement sent out and also a 5% discount off his next order. He was unsatisfied with either of these and in a gesture of goodwill we had his replacement sent out that day by Special Delivery Next Day service, this was 100% at our cost. ...

feelunique2009 03.12.2009 · Read full review
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Review of Feelunique.com

...hadn’t received my order and feelunique.com were very slow to answer my emails. I was told that I would have to wait 21 days before they would issue a refund or dispatch a replacement order. 21 days later and still no order so I resulted to calling their 0845 number. I found their customer services very unapologetic and unhelpful and they were not prepared to resend my order special or recorded delivery as a sign of good will. After expressing my ...

BonnieDog 19.11.2009 · Read full review
Ciao members have rated this review on average: somewhat helpful
Review of Feelunique.com

I stumbled upon this site in my search for cheaper Guinot products. I found what I wanted (guinot hydrazone peaux deshydratees) for £27.55 Delivered RRP £53.75. I was slightly cautious as the difference is almost 50% when most other places are less than 10%! I checked the reviews on here and took the plunge, also ordering GHD's (£88.50 RRP £119). I Decided not to to take the free delivery and paid £11.75 for next day. Normally I wouldn't, but with ...

bushy2811 17.11.2009 · Read full review
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Review of Feelunique.com

...'research' for the review. Feelunique.com is a website that sells beauty products and makeup, and is where I buy most of my skincare and cosmetics. I first discovered feelunique when trying to find the best possible price for a Bare Minerals Get Started Kit, as I don't want to spend more than I have to when buying something over the internet. Feelunique were selling the set at only £38.25, which is a bargain compared to the RRP of £45, and so I decided ...
...of my favourite things about Feelunique.com is the fact that the prices are very low, and since delivery is free on all orders, buying from feelunique usually really is much cheaper than buying items elsewhere. Delivery usually takes around a week, so it's not the quickest in the world, but not bad for a free service. If you can't wait a week for your items to arrive, then I wouldn't risk ordering from this site, but if you can, then it's well worth ...

charlsayslol 09.09.2009 · Read full review
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Review of Feelunique.com

I have used this company for the first time and was slightly wary as there were one or two negative reviews to do with poor communication and non fulfillment of orders. My experience dated August 2009 are totally positive. I placed my order on the Thursday - chose the free delivery option which was quoted as 3 to 5 working days and I received my order promptly on the Tuesday. Good email communication from placement of order to receipt and I will ...

Buggyman.1704 10.08.2009 · Read full review
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Review of Feelunique.com

Very disappointed. Did not receive a free gift and samples which should have been included in the order. When I emailed them they said they were going to rectify but never did. I have chased them a million times and have been blatantly ignored. Having spent hundreds of pounds on their website I wasn't quite expecting such a poor and rude Customer Service. Needless to say I won't be purchasing from them again and I won't be recommending them to my friends. They have lost a valued customer and a lot of potential ones. ...

mprince 01.08.2009
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Review of Feelunique.com

...for the best price online. Feelunique.com offered the best value at just £13.10 whereas Hqhair were charging £15.35. Not a huge saving you might think, but one big difference is that feelunique offer free postage, which I think makes this extra good value. Of course, since I was on the site, I decided to have a browse and see if there were any other bargains to be had! The site sells a large range of beauty products, and they are mainly salon brands ...
...standard brands such as Radox and Palmolive on here - the site definitely goes down the luxury route, but the prices all seem to be a little lower than you would pay in salons or on the high street and with free delivery on everything, you can be sure to get a bargain. Navigation is very easy, with clear tabs at the top of the page separating the site into sections such as 'hair care', 'fragrances' etc, as well as the option to search by brand or ...

pink_champagne 29.07.2009 · Read full review
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Review of Feelunique.com

I placed an order on Sunday 7th December 2008 with FeelUnique after having read reviews which appeared negative. I was surprised by the speedy and excellent service as on 10th December both items arrived, packaging on both were excellent, I would highly recommed FeelUnique and have no hesitation in using them in the future, ...

FeelUnique 23.12.2008
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Review of Feelunique.com

I've become a recent customer of feelunique and am currently awaiting my 6th parcel - i have to say I have found the service so far to be absolutely fab, the prices seem better than all the other sites i have compared with - I have only ordered from the Clarins range and am totally impressed with prices, delivery time and overall efficiency! ...

yasmin_r 14.10.2008
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Review of Feelunique.com

I found it to be a great website, very useful. I accidentally stumbled upon it, and now I am extremely thankful that I did. I found all of the products that I was looking for, such as Burt's Bee's, as well as some items that are extremely hard to find on the high street, especially where I live in such a rural town. It is easy to navigate, and the prices are exceptionally reasonable. I will definitely be shopping here again in the future. The only ...

Lorelai 10.08.2008 · Read full review
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Review of Feelunique.com

i recently ordered from feel unique. some of the prices are not much cheaper than the highstreet, but they do have a good range of beauty products for example; Chanel, Lancome and some Dior. However what really amazed me was how brillant they were at delievery. Considering it is free delievery, it only took a day to get to me. ...

gezvampy666 15.05.2008
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Review of Feelunique.com

Having done a review on Island Cosmetics some time ago I thought I would update it with some new information. The company ,who are based in Jersey, have changed their name to feelunique and can be found at Feelunique.com. On landing on the homepage you will find a header bar of options: Skincare Make-up Haircare Suncare and Tanning Bath and Body Fragrances Bedroom and Bathroom Goodies (make-up bags,candles, hair slides etc) Men If you ...
...box option where you scroll down until you find the brand you want and click on it. From Agent Provocateur right through to Yves Saint Laurent in alphabetical order so you can easily find what you are looking for. In the perfume section most of the major brands are there such as Bvlgari, Christian Dior, D&G, Estee Lauder, Burberry as well as the "celeb" perfumes like Brittany Spears and Sarah Jessica Parker. It is a very comprehensive range in which ...

manlybeach 12.02.2008 (21.04.2008) · Read full review
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Review of Feelunique.com

Not so great! Got products within 3 or 4 days but was missing one item, and despite emailing instantly to let them know, it took quite a few emails to sort it out. I had to say twice that I hadn't got the product I'd paid for before I got an acknowlegement of this. It also said on the website that I'd get a free product with the range I had bought, but this didnt turn up either and when I asked about it, the customer service person completely denied ...
...where on their website it said there was a free gift, I was completely ignored. All in all not great customer service. Lets see if I get my missing product. Lacking a bit of personality despite good prices. Got missing product very quickly but alas no free gift. Oh well! ...

justanorthernstar 22.01.2008 · Read full review
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Review of Feelunique.com

Absolutely faultless. I've used several of the beauty websites and Island COsmetics stands out way above the rest - for the amazing prices, and excellent delivery and service they provide, I'm definitely coming back again and again................ ...

shopqueen 16.09.2007
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Review of Feelunique.com

Really impressed with Island Cosmetics, I ordered 5 products on Thursday and they arrived Friday morning, I'd mistakenly ordered the wrong shade Touche Eclat and the customer service desk was very helpful and efficient. I would definitely recommend Island to anyone! ...

georgiegirl66 16.09.2007
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Review of Feelunique.com