Advantages: TOP NOTCH HIGH QUALITY COMPUTER, WITH TOP NOTCH HIGH QUALITY CUSTOMER SUPPORT Disadvantages: NONE
...tell you. I have a Gateway 2000 P5-120. It's only 120MHz and only 16mb of Ram with a 1.5GB hard drive. My father bought it 6 years ago for the whole family to use and at that time this was a high spec pc. But if you compare that to todays PC's then it's just plain trash. Well todays PC crash too many times and freeze up too many times. Take TIME for instance. My friend has had to change his TIME computer 3 times now because it keeps on breaking down. ... ...victims. But take Gateway for example. Our PC cost £1600 with 3 years warranty. And up to now it hasn't broken down once. It may be a bit slow but that's not the point. A PC has to be reliable and out of all the PC's i've used, i have found Gateway to be most reliable. You may see ads on TV with low price PC's and a free digital camera with a free printer and scanner running on a fast pentium 3 with 20gb hard drive all for a low price of £699.99 ...
stealth_devil 03.02.2001
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Ciao members have rated this review on average: very helpful Review of Gateway Performance Series
Advantages: Excellent service, free advice for the life of the computer Disadvantages: A little slow to get through, put on hold for a while
...as I wasn't paying.
Also, Gateway staff are very courteous and personable, vene when I was irate about the glitch (my computer was barely 3 days old at the time).
I would advise people to think very carefully when purchasing a PC about things like this - Gateway will even offer advice for stuff they do not support, though it may not be the most effective advice. The value of a freephone support line cannot be underestimated, and is worth paying ...
Hemal 15.09.2000
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Ciao members have rated this review on average: very helpful Review of Gateway Performance Series
Advantages: High performance, reliability. Good value-for-money. Disadvantages: None
I invested in a Gateway Performance 650 system some 4 months ago. I purchased an Epson Perfection 610 scanner, and a HP Deskjet 840C printer separately to get away from the "cheap" packages offered by most of the popular retailers who include only low performance printers and scanners as a part of the deal. I went for a 30Gb hard drive at small incremental cost. The promise of delivery within 7 days was beaten by 2 days! The system was easy to instal, ... ...to date.
I feel the Gateway machine may not appear on the surface to be amongst the cheapest, but if the price of the cheapo peripherals is taken out of many of the "packages" on offer, the Gateway machine does offer good value for money. The consumers association also rate it as one of the most reliable, whereas the "cheaper package machines" suffer from reliability problems. This is borne out in discussions with friends and acquaintances who would ...
wiseoldowl 15.08.2000
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Ciao members have rated this review on average: very helpful Review of Gateway Performance Series
Advantages: Excennent machine. The best value for money. Disadvantages: None that we have found so far!
We have a Gateway 650 performance computer which we bought 4 months ago. We decided on this one for several reasons;
1.Comparing it with the packages available from the likes of Currys, PC World, Time etc it seemed to be only slightly more expensive if you discounted the cheap printers and scanners which are included with most of these packages. We went for a much better quality scanner and printer, and when we looked at the Ccheap" packages, and ... ..."Which" report on computers placed Gateway near the top for quality. Those supplied by Time, Tiny, and Currys were well down the lists of reliability and service standards.
3.Experiences of many of our friends confirmed that Gateway werte amongst the best performing machines, and represented the best value for money.
We are sure that we made the right decision with our experience to date! ...
annpet30 27.08.2000
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Ciao members have rated this review on average: helpful Review of Gateway Performance Series
Advantages: Value, free technical support, easy to set up, option to trade in after two years Disadvantages: Software, instruction manual
I bought my Gateway Performance 500LS in January 2000. I chose Gateway because the company came near the top of a Which? report for reliability, and also you can trade in the computer after two years, towards the cost of a new one. I was going to choose a computer from Time or Tiny because of the amount of software which comes with their systems, but those companies came near the bottom of the Which? report.
So far my Gateway, has proved reliable ... ...computer is good value, and I would recommend this computer for a second-time buyer, who has a basic knowledge of computers. I would buy from Gateway again, and I'm looking forward to trading in my present computer in a couple of years time towards the cost of a new one. ...
christopher 03.08.2000
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Ciao members have rated this review on average: helpful Review of Gateway Performance Series
Advantages: Good Build Disadvantages: Speed slow. P4 soon will be out of date
i brought a Gateway 1400 P4 in December 2000. It broke down a couple of days later. I contacted Gateway and they said they would send an engineer. The engineers failed to appear twice before Christmas, and having brought my 3 son loads of software, this was very distressing.
Enginners arrived in Jan2001 and couldn't fix it. Gateway now refused to take it back stating I had gone outside the 15 day return. Their customer services are very rude very ... ...wrote, and wrote, and rang and rang, and after another 2 weeks thay agreed to take it back, two weeks after having it back they re-imbursed me. Costing me £52 in interest. I still havn't received a letter in reply to my complaints some 6 weeks later.
Their motto is "People Rule" can they add ..."But customers stink!!"
By the way when the computer did work it was dissappointing. Graphics were average, speed average, easily beaten by 1200 athlon, ...
Robin.Watts 22.02.2001
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Ciao members have rated this review on average: helpful Review of Gateway Performance Series
My son recently bought a Gateway for me for Christmas. Before, I had a Compaq. The Compaq was my first home computer and it was great but was very outdated. Not once did I have to have the Compaq worked on. We had it for 4 years and at times someone was using it 24 hours a day.
This Gateway stinks! Within 2 weeks we had it in for repairs. The people at the Gateway store were rude and acted like we didn't know what we were talking about.
I use to ... ...Compaq and it worked great. Tried to put it on the Gateway and it won't work... I was told the only videocam I can add is the one Gateway sells...my scanner will not work with it either.
I wish I had my Compaq back but I gave it away! ...
goldie4ever 15.02.2001
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Ciao members have rated this review on average: helpful Review of Gateway Performance Series
Advantages: Excellent manuals, very easy to set up, very quick delivery. Disadvantages: Pardon?
...500MHz I decided to give Gateway a try, just to see, and I was so glad I did. The helpline guided you through to the right people straight away, and although I had my specification all planned out in advance they were still able to guide me through the pros and cons of each of my selections, and advise me what was best. In the end we agreed on a customised version of one of their Performance 500 models, and the price (much lower than I expected) ... ...my credit card number and it arrived.
The first thing you notice are the manuals, lots of them, covering the hardware, software, accessories....you start to think "Where am I going to start with this lot" and then you notice the booklet saying "Read This First". I never got one of those with Dell.
This booklet made setting up and getting going so easy a 10 year old could do it. Much better than Dell there. We were up and running in 45 minutes, ...
MikeScoates 21.09.2000
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Ciao members have rated this review on average: helpful Review of Gateway Performance Series
Advantages: Free tech support, fast delivery, good quality Disadvantages: None!
I bought my Gateway Performance 500 computer six months ago and have been very, very impressed with it. It has been 100% reliable, fast and problem-free - in essence it has done all that has been asked of it without so much as a flicker of trouble. The customer service at the company is also impressive. The technical support line is free, which makes a welcome change from 60p a minute; the salesmen don't try to force you into buying a more expensive ... ...all, the computer actually arrived a full week before it was due to. The company offers a wide range of computers, and whilst the 'free' extras offered may not be as extensive as with some companies, you are getting a much better quality computer than most - one that will give you no problems at all. So far, I've been very happy with the purchase. ...
Alternum 23.07.2000
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Ciao members have rated this review on average: helpful Review of Gateway Performance Series
Advantages: Well configured system. DVD drive Disadvantages: Monitor, modem, Gateway Tech support website is not much use for finding driver updates etc. Best look for help somewhere else.
...to watch DVD movies. The Gateway Performance 450 is also good for gaming, having played Indiana Jones Infernal Machine and SimCity 3000 extensively. The soundcard and speakers are good enough for me, but I am not a sound enthusiast.
The Performance XXX PC from Gateway is a good choice for the entertainment enthusiast as well as the serious power user. The software modem is not the best option under Linux, but it does work 100%. ...
marecs 05.07.2000
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Ciao members have rated this review on average: helpful Review of Gateway Performance Series
Advantages: Univeral Internal System Disadvantages: Bad Reputation
...have a problem with the Gateway computers. I can't figure out why this is and what the problem with Gateway is. I'm a proud owner of a Gateway and I have to say that I just love my computer system. There is almost nothing that you can't do with it. The Gateway computers are able to be upgraded with ease with how they are designed. Unlike other computer systems that I have discovered. I'm always working with several differant types and brands of computers. ... ...system of their own and usually you need to get special items from dealers to upgrade a Compaq. I would suggest a Gateway computer. It is a great computer for a beginner to advance users and can be customized to the way you want your machine to be. ...
johnward 22.02.2001
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Ciao members have rated this review on average: helpful Review of Gateway Performance Series
Advantages: Reliable, good after sales support Disadvantages: not the fastest pc around
Gateway PCs are the equivalent of the Volvo cars, they aren't the fastest, they don;t have any useless gadgets used to force the price up. What you will get when you buy a gateway pc is a strong reliable pc, which is very well put together and supported by a well trained telephone support staff. I have bought 2 gateways for myself and 6 for friends.
They usually have an excellent offer on and at their website you can assemble the pc you want. I ... ...does no harm to phone their freephone sales line to check that there isn't a new offer on that hasn't made it to their website. Sometimes they have different offers on for the different mediums of purchase e.g. free software for on-line purchases but free delivery for phone purchases.
Unlike a volvo they come in a box as opposed to be being boxy! ...
hobbes 11.02.2001
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Ciao members have rated this review on average: helpful Review of Gateway Performance Series
Advantages: High Performance Disadvantages: Expensive help service
I bought a Gateway computer 2 years ago, and it has served me well. It was a 450Mhz one, and was top of the range when i bought it. It had many programmes already installed, although i did pay the extra £200 to get Microsoft office installed- Lotus was not really suited to my needs. it was very easy to set up, with instructions all in the box, and everything had already been installed. however, if something goes wrong you end up paying £1 a minute ...
wjneedham 27.10.2000
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Ciao members have rated this review on average: somewhat helpful Review of Gateway Performance Series
Advantages: It's a PC Disadvantages: Price, Feature-Set, Support, customer Services
...at these machines. Gateway have a great habbit of quoting that they supply Sony monitors, but Sony make some real tat in terms of OEM monitors. They'll also quote things like TNT2 graphics card with 32MB of RAM, what they won't tell you is that it's probably a TNT2-M64 chipset, the lowest possible. (Don't get me wrong, 1 of my cards has this chipset and it's good for the money!). But the fact remains that Gateway will cut on quality for a few more ... ...with this, they're in business after all. What Gateway used to stand for was good service. Even this has now gone out of the window. What I'd prompt you to do is ask yourself what you're paying the extra money for. Support? Quality Kit? Great Build Quality? A Good Name? ...
AndreBoyle 14.08.2000
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Ciao members have rated this review on average: somewhat helpful Review of Gateway Performance Series
The gateway machines that I've had experience of in the past have been none too shabby at all. The only real problem I've had is that the quality/price ratio leaves a little to be desired. What I've found is that you end up with cheap onboard components or out-of-date chipsets driving poor quality peripherals. Cheap monitors and dodgy printers. There's nothig wrong with all of this at all. Some people can only afford the cheaper stuff which is just ... ...a different matter. It'd also be acceptible IF you were getting great support free of charge. But to say the support is good would be like saying the whipped cream has enough body to prop up a car. Nonsence basically. Final comment? Not worth the money you pay for them! ...
AndreBoyle 13.08.2000
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Ciao members have rated this review on average: not helpful Review of Gateway Performance Series