Appalling customer service, system may take duplicate payments
"...is a service operated by Girobank in association with a whole range of utility companies and local councils enabling you to pay a wide variety of bills on-line. I frequently donít manage to get near a bank during normal (and I must say antiquated) operating hours this looked like too good an opportunity to miss. I donít like paying too much by direct debit, although obviously things like mortgage and loan repayments are unavoidable Ė this system combined ..."
Ciao members have rated this review on average: very helpful
Good approach to the concept of online bill paying
Registration process requires a little more thought
"...concept this new service from Girobank has a lot of promise. The site opens with a nice simple splash page that performs the usual function of allowing you to log on or to register. If you are new to the site the register button will take you straight to the terms and conditions of the service. This is a good feature in my view as it ensures user exposure to the legalities and boundaries of the system. Assuming that you accept these terms and conditions ..."
Ciao members have rated this review on average: helpful
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