Advantages: easy to arrange hire car Disadvantages: if they agree to let you have one
...######
The next installment: Green Flag took the van away to a garage (yesterday afternoon) for an estimate on repair costs. They explained that it was too late to have a thorough look at it so they would do it in the morning. (If they hadn't messed about so long it wouldn't have been too late).
Pete is now stuck in the house (which is in the middle of nowhere!) with no food or drink (ok, there's apples on the tree in the garden and water in the ... ...out of the various options Green Flag seemed the best for price and cover. This is taken from the page I booked on: ANNUAL MOTORING ASSISTANCE
Now you can cover yourself all year round
with just one payment of £75. You may take an unlimited number of trips,
subject to an annual total of 90 days.
Each individual visit should be no more than 30 days.
And here is the cover:
SUMMARY OF COVER - Vehicle Rescue Cover before commencement of travel ...
teaseme_not 10.10.2002 (11.10.2002)
· Read full review
Ciao members have rated this review on average: very helpful Review of Green Flag
Advantages: GF very quick Disadvantages: none really
Having used the RAC and Green Flag over recent years, I have no hesitation in recommending Green Flag. Also as an ex employee of Green Flag, I know the company quite well.
Both companies offer various rates of cover from about £40 up to about £130 from basic breakdown cover to services such as European / caravan cover. Also they offer other services but I am going to talk about the car breakdown service I have recieved from the 2 companies.
My ... ...netted me a tenner with Green Flag) and had a look, decided my battery was flat, he poked about but said it was that. 2 days later, the battery went flat again, they came out (again another hour) and gave me a jump start and told me to visit the local garage to get a new battery, fair enough. As the RAC only seem to have a certain number of agents in one area, they need to fix jobs asap, which imo, could lead to them fobbing you off to get the job ...
sjl02 28.03.2001
· Read full review
Ciao members have rated this review on average: very helpful Review of Green Flag
Advantages: get to you quickly Disadvantages: none
The Green Flag, isn't like the AA and RAC, they haven't got their own vans, and in theory they are not a organsisation. The Green Flag works with local garages, when you phone for assistance, the control centre, takes your details, contacts the nearest garage to you, and from there the mechanic comes and assists you. The responce times are good, and they normally get to you in twenty minutes, I have never had to wait for more than forty minutes. ... ...the road. The Green Flag offer a great service, if they can't fix your car they will either tow it home or to a local garage, and even if you break down at your home address they will come round to you. They also offer other benefits such as cover when going abroad. At the moment I'm not with Green Flag, but when I was, it cost me about £5.99 a month, which I feel is a reasonable price for the level of cover provided. If you have a new car, I wouldn't ...
sillygilly 22.04.2001
· Read full review
Ciao members have rated this review on average: very helpful Review of Green Flag
Advantages: Rapid Response garantee Disadvantages: Had to wait for ages
...down the motorway, we joined Green Flag through Churchill Insurance. Thank god we did!
The oil pump went on our car, and as we were nearly there we carried on going, oblivious to the trouble and damage we were causing. To be honest, we thought we were out of water or oil or something else and that was why it was overheating. Anyway, we were wrong.
As it happens, we got to the in-laws just as the engine started to make horrible loud noises, and ... ...the M27. I rang Green Flag and was told there would be someone with us in 20 mintues as we were on the motorway and had two small children with us. They actually arrived after 3/4 of an hour. After determing that poor car would not drive another inch, the chap then decided to call another vehicle out to tow us off the motorway. Thsi took another half hour to arrive, by which point both babies were awake and none too amused.
After being towed off ...
Biffa 20.05.2001
· Read full review
Ciao members have rated this review on average: very helpful Review of Green Flag
Advantages: Reasonable, efficient, friendly Disadvantages: Calls cost a lot.
Can you believe a Green Flag guy came out and didn't give me grief about having to change a tyre?
Well, this is why I love Green Flag.
I am a member through my mothers Green Flag family membership and have had to call them out 3 times.
Green Flag uses local garages, and unlike the AA and RAC, do not have vans of their own.
I can only presume that they really check up on these garages before they let them join because on the three times I have ... ...and I would highly recommend Green Flag. Obviously, in other areas the guys may not be as friendly but I haven't experienced them.
The only thing I would say is that to call the freefone number from a mobile is expensive (It cost me about £4 on a pay and go phone)
Apart from that, they are reasonable (About £30 per month for a whole family) and efficient. ...
MissT 15.08.2001
· Read full review
Ciao members have rated this review on average: very helpful Review of Green Flag
Advantages: quick callout, helpful staff, inexpensive by comparison Disadvantages: none that I know of
...of mine told me about Green Flag. I'd never heard of them as I don't drive, but I read up on them and persuaded my husband to take their breakdown cover.
In the past year we have called them out on numerous occasions to different problems, and have never been disappointed with the service.
A breakdown mechanic is always out within the hour and that's no mean feat when we live in a village about 10 miles from the nearest big town!
On one occasion ... ...My husband works 45 minutes from home and was brought back by Green Flag when he broke down near his work.
Green Flag are cheaper than their rivals, but cutting the cost has not meant cutting the service.
I know we'll be with them for some time to come. ...
mareth 03.03.2001
· Read full review
Ciao members have rated this review on average: very helpful Review of Green Flag
I do not use Green Flag. (I do not drive) But my boss does, and he is full of stories about how very good Green Flag are.
I will let you in to a secret. Most of the recovery vehicles that come out to you when you break down and you call your favourite motoring organisation are not employed by the motoring organisation that you are a member of!
It's true! What happens is that, unless there happens to be a patrol officer who is with your organisation ... ...This is exactly what Green Flag does. But you need not worry as every operator they use has to go through an extremely rigorous programme of selection and subsequent re-checking to ensure they are good enough to continue being members of the Green Flag network.
And the people in the Green flag network really do take their part of the job very, very seriously, indeed. Many of them are modestly sized family concerns who are proud to be associated ...
Martinscholes 16.01.2006
· Read full review
Ciao members have rated this review on average: very helpful Review of Green Flag
Advantages: Not many Disadvantages: Slow, expensive, use third parties
...consolation is the fact that green flag won't be winning any for their service levels! Yes, you've probably guessed that I've had a bad experience, and no i'm not just another whining whinging "I got up on the wrong side of bed" person. There is a problem with green flag, a very serious problem. They are rubbish. Enough of the complaining, here are the facts. I had an accident causing me to skid down a slope on a country road. This was at night and ... ...rescue service arrived. I think green flag must use all third party services, and this is what I don't like. I will always prefer an AA or RAC style service to this. They did turn up, eventually, and loaded my car onto the back of a truck, ripping off my bumper as they went. There was no previous damage to the bumper. But what can you expect, I am disgruntled with the service, and I wouldn't use them again, but please do make your own minds up. RAC ...
glidercwh 07.03.2003
· Read full review
Ciao members have rated this review on average: helpful Review of Green Flag
Advantages: Good response time.Helpful staff Disadvantages: None
...picking up the vehicle.I rang Green flag and they asked the right details about what had happened.I think because they asked was the vehicle free wheeling.They sent the right kind of truck that could move it easily.This was arranged free of charge.
I found the telephone to be answered very quickly and both the operator and wagon driver very very helpful.The wagon arrived after only 35 minutes,which I thought was excellant. Im glad I had the cover ... ...by direct debit on two cars and covers me for even home breakdowns.They give me a good 50 percent discount on the second car.
As I said its the first time Ive ever had the need to call them, but was pleased about the completely hassle free collection. ...
bazza1603 06.02.2001
· Read full review
Ciao members have rated this review on average: helpful Review of Green Flag
I have been a Green Flag member for about six years now. I joined primarily because my husband & I tour around Europe every year and they gave free European cover on their Comprehensive cover, which if paid for by a Lloyds TSB credit card is a bargain at under £70 pounds. Twice they have come to my aid. The first time was in the Spanish Picos mountains where we suffered a dead battery. A man arrived about an hour and a quarter later and had us sorted ... ...by an authorised company but Green Flag arranged payment. They then arranged for the car to be taken to a Ford garage in Rennes, and for us to have a hire car for the duration of the holiday, large enough for our needs. We paid for the fuel and any extra insurance, they paid the rest. We also had a taxi to the car hire place (which we were reimbursed for). The Ford garage said that it would cost up to £3,000 to fix the car. We were appalled, as were ...
PARKFIELD 25.05.2001
· Read full review
Ciao members have rated this review on average: helpful Review of Green Flag
Advantages: Very Helpful and Efficient Disadvantages: None
...have been a member of Green Flag for many years and I had to use their service on a number of occasions. Every time I have been delighted by the speed of response and the service I have received. Once my car had just been serviced by my local car dealer and on my way to work the car started to overheat. By the time I was able to pull over smoke has started to appear from under the bonet. I called Green Flag and in less than 40 minutes the car was ... ...damage had been caused. Green Flag did not just take the car back to dealer but asked to speak to the garage manager, avoiding me an unpleasant complain. The car was fully repaired free of charge by the garage and I was given a free rented car to keep me mobile during the repairs done on my car. I feel I would not have been treated in that way without the intervention of Green Flag. On an other occasion, my husband, myself and our three children ...
cp 07.09.2000
· Read full review
Ciao members have rated this review on average: helpful Review of Green Flag
Advantages: cheap Disadvantages: no premptive help
Having been a member with Green Flag through my Citroen Insurance and extended Warranty, I have had the pleasure of calling them once in 2 and half years, after I had an accident and needed a tow home. I live only 2 and half miles from where I had the accident but it took me an hour to get home after waiting 45 minutes for Green Flag truck to come out. Sitting in cold car on a winter’s day with no heating as I could not start it is not a particularly ... ...saved the Mechanic time and Green Flag money by limping home without their onsite assistance. Lucky my father came out to bring me a coat so at least I could be semi warm.
The mechanic recommended I take it to a garage as 2 tyres and an alloy had been damaged. I requested I needed to get home, as I would need to call my mechanic friends to get a back door job done. Unfortunately it dawned on me I left my bloody keys in my fathers car and now my ...
Deviant 04.03.2001
· Read full review
Ciao members have rated this review on average: helpful Review of Green Flag
Advantages: Quick service, free number if calling from landline phone Disadvantages: charged if call from a mobile phone!
...has been a member of Green Flag for about 4 years now. Until then he always used the AA but got basic Green Flag free with his motor insurance, he then pays an additional £36 per year to upgrade to full membership.
In the last year we have had to call them out 5 times.
Each time the call was answered quickly and politely.
Our details were found easily, even when I didn't have the policy number or anything as I had got a call from my husband asking ... ...work out expensive, having said that I have never spent more than a couple of minutes on the phone as the details have been taken quickly.
Hopefully we will not have to call them out again, but if we do break down I'm glad we are with Green Flag! ...
tarara 10.04.2003
· Read full review
Ciao members have rated this review on average: helpful Review of Green Flag
Advantages: Very fast. Excellent customer service Disadvantages: None at all
...mobile telephone and called the Green flag whom I have been a member with for the past 3 years, but up until that night, had never had to call.
The person that answered me was great. I could not tell them what road I was on, I could only say the area and certain landmarks (namely pubs) that I had passed, and tried my best to describe the layby I was in.
He told me not to worry, that somebody would be with me very quickly, especially as I was a ... ...received a letter with a short questionaire to ask if I was happy with the level of servive I had received.
I pay by monthly instalments of about £9.00, and I would never be without them. I would highly recommend the Green Flag to anybody shopping aroung for breakdown cover ...
newmum 17.04.2001
· Read full review
Ciao members have rated this review on average: helpful Review of Green Flag
Advantages: None Disadvantages: Extremely poor service
Having use Green Flag recently in France I would strongly suggest that if you need European Cover please look elsewhere. They were an nightmare. I was left 3 hours in the heat after calling the second time I was told it was going to be another 1.5 hrs!!. I eventually had to limp to where I was staying with dodgy wheel bearings as they didnt turn up. When I eventually got back the car was picked up 1.5 hours later. They then left me without a car ... ...was too small. By theway Green Flag state that they are only there to assist passengers and are not responsibile for luggage. I wouldnt mind but we only had holdalls and in a small Clio they wouldnt fit. If they gave us a similar car to ours there wouldn't of been a problem. So expect to dump your luggage if you have a problem.
When I checked in the car they hadnt bothered to extend it so I ended up paying for it myself after waiting over two hours ...
ellieiow 05.09.2008
· Read full review
Ciao members have rated this review on average: helpful Review of Green Flag