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User Reviews

for Grolier.com

Rating Summary based on 31 reviews

  • 5 Stars
    3
  • 4 Stars
    4
  • 3 Stars
    6
  • 2 Stars
    4
  • 1 Star
    14

Detailed rating

  • Catalogue
  • Variety on offer
  • 2.9
  • 3.0
Previous page Next page Page 1 of 4 | 1 to 10 out of 31 Review(s)
  • 50 of 50 Ciao users found the following review helpful
    Picture of Crazykurst

    Crazykurst

    3 Stars The Disney book club from Grolier Review with images 31/08/2006
    User doesn't recommend the product

    Advantages Advantages Free books when you join

    Disadvantages Disadvantages Quite expensive

    It all started with a MC Donald's happy meal. There was a number on the children's happy meal box to phone to claim your free book on the new film called cars, so when we got back I rang the number and they took my details and joined me to a book club called Grolier. I thought it would just be a free book sent to me but when I received the package It contained seven books from Disney and a free gift witch was a light blue plastic book shelf with Mickey mouse on. I shall add a picture of this because I found it rather useless, it may be ok once filled with books, but at the moment it keeps ... more
  • 18 of 18 Ciao users found the following review helpful
    Picture of hazel210482

    hazel210482

    User doesn't recommend the product

    Advantages Advantages None

    Disadvantages Disadvantages They lied to me, Terrible customer service!

    After giving birth, I realised that the parent and baby company called 'Bounty' was trustworthy. After all, they see you in the hospital and give you lots of freebies in a bag and seem really nice and understanding of your needs as a new mother. So when you get a call at home from someone who says he is from Bounty, you assume that you will get great service. This happened to me and it turned out that this guy was calling from a company called Grolier. He asked me if I would like to receive a Disney DVD collection, to which I said no. He wouldn't accept this response and insisted that he would ... more
  • 18 of 18 Ciao users found the following review helpful
    Picture of emmalouise2004

    emmalouise2004

    User doesn't recommend the product

    Advantages Advantages NOT ONE!!

    Disadvantages Disadvantages Stress, time consuming, terrible customer service, very frustrating!

    About 3 months ago i purchased a magazine with a flyer in for Grolier books. It said i could get a welcome pack with 2 free bob the builder books and dvd's and in with these would come the next 2 in the series for me to look at. If i liked them and wanted to keep the books i would be charged for them and would recieve the rest of the set, 2 books at a time, every 4 weeks or so. Sounds good i though, 2 free books, nothing to pay and no commitment unless i want it. I sent off my details. About a month later i hadn't received the first pack with the free books but in the post came the next 2 ... more
  • 16 of 16 Ciao users found the following review helpful
    Picture of maibee

    maibee

    User doesn't recommend the product

    Advantages Advantages pretty pictures

    Disadvantages Disadvantages incomprehensible for target audience

    This opinion is not all about Grolier as a whole, but their offer on Thomas the Tank Engine books. My mother-in-law gave loads of books bought from Grolier book club to my 3 year old Thomas-mad son for Christmas. Clearly she had seen the offer and thought that it would be perfect for him. And in theory this would be true. However, here are a few words of warning since I have now myself seen the marketing material for these books and think that it is not well presented and people may be disappointed. The offer states that the books are all about the 'enchanting world of rails and steam... of ... more
  • 7 of 7 Ciao users found the following review helpful
    Picture of 09876

    09876

    User doesn't recommend the product

    Advantages Advantages absolutely nothing positive about this company

    Disadvantages Disadvantages this is a faceless, unethical, sales driven, money grabbing machine

    Grolier - Dont be fooled this is a diabolical company that cant be trusted. It makes its business by contacting couples who have just given birth (a emotional and happy time in their lives) and offers them free books for their new child. Few couples refuse. Its now only a matter of time before Grolier's faceless, unethical, money grabbing machine kicks in. You dont want to keep the books? Thats fine, just pack them up, take them to the post office (with your new born baby) and post them back to Grolier in Norwich but dont forget to pay for postage (just try claiming the postage back and see ... more
  • 21 of 21 Ciao users found the following review helpful
    Picture of twinklestar1

    twinklestar1

    User doesn't recommend the product

    Advantages Advantages Free books

    Disadvantages Disadvantages Unclear terms and conditions

    As a special treat I took my daughter to a fast food resteraunt for a 'kids' meal.On the side of the box was a voucher for a free book. The free book was chicken little. This movie was surronded by hype at the time and all I had to do to receive my free book was fill in my details on the grolier website. I did this and got the chance to receive an extra seven free books on the grounds that Grolier would send me nine and if, after seven days, I didn't want to pay for the extra two I could send them back and keep the other eight as a 'thank you' for trying out Grolier. I'm a sucker for anything ... more
  • 10 of 10 Ciao users found the following review helpful
    Picture of lors71

    lors71

    User doesn't recommend the product

    Advantages Advantages not any

    Disadvantages Disadvantages you try to phone them

    This book club seems great at first,they first contacted my by phone about 2 yrs ago. "would you like a set of books?" "errrrr no" "you get 2 sent and if you dont want to continue you get to keep one free" FREE!"ooh ok then send me them" dont just say no...i did get 2 books sent to me,they were ok and disney but i couldnt remember which one was free and which i had to send back??ok in my haste and hearing free i maybe forgot to listen to the tele sales girl..easy i would look on my invoice and it would tell me??nothing about what to keep..ok i would phone them and ask..funny i cannot get an ... more
  • 20 of 22 Ciao users found the following review helpful
    Picture of lilly1980

    lilly1980

    User doesn't recommend the product

    Advantages Advantages books to your door.

    Disadvantages Disadvantages Almost everything

    Were do you start with this one. Going from my experiece having brought from them for over a year now. I shall start firstly with the books. From what I have recieved 1st steps to reading, first steps to maths, the disney club and finally the thomas the tank club. The quality of the books is to be desired, I have seen better on market stalls. Most books are at £3.50 plus per book so there are many cheaper around, but hey you have the convience of not going out to the shop. I don't think much of the way they group there books to age. I got stung with the first steps to reading series. ' these ... more
  • 18 of 18 Ciao users found the following review helpful
    Picture of kestral123

    kestral123

    3 Stars grolier 13/05/2006
    User doesn't recommend the product

    Advantages Advantages products delivered to your door,spread the payments

    Disadvantages Disadvantages too many books in some of the sets and can be expensive compared to high street

    grolier is an organisation that operates the disney book club (www.disneybookclub.co.uk) they also sell other titles apart from disney,such at thomas the tank engine, jacquline wilson, nick junior and the horrible histories/science to name a few. obligation depends on what offer you take up. some sets like the disney book club you have to buy x amount if you join but other sets there is none. they also do the free chicken little book that has recently been advertised on the macdonalds boxes, and the leaflets inside disney dvds that advertise a 'free' book?well that may well be grolier too ... more
  • 17 of 17 Ciao users found the following review helpful
    Picture of clairemg

    clairemg

    User doesn't recommend the product

    Advantages Advantages Lovely books.

    Disadvantages Disadvantages Expensive, they don't understand cancel my membership, unwanted books keep arriving.

    Well to start off with I signed myself up to join grolier books, I saw the disney set advertised and thought they would made a lovely collection for my children. I was more than happy to buy the collection as advertised, one a month I think the agreement was, which was working perfectly well. But after a short while other books started arriving which I hadn't ordered, along with an invoice, I had to keep returning these books at a cost to me, then the phone calls started would I like to buy......... no thanks, I would say but they were sent anyway. Eventually I got fed up and tried to cancel ... more
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