HP ScanJet 5590 Digital Flatbed Scanner

When I joined the company I now work form, back in September, I was somewhat of a techno-phobe, or maybe technologically challenged as some might say! Now I'm no martian, don't get me wrong, I can use my own laptop, printer, scanner, mobile etc...but after many attempts and mistakes! I'm the type of person that can be a complete whizz at anything ... given lots and lots of practice. **Flatbed Scanner**So as I said, I first met this HP Scanjet 5590 when I began work in my new office. To be honest, I was originally quite daunted because I had just gotten used to the printer and this new task ... more

In summary: * Very unintuitive, convoluted and unpleasant to use (same on Win2K as XP) - sometimes the SW hangs during scan and needs a reboot - sometimes the SW crashes with a dialogue "try reinstalling HP software", and needs a reboot - sometimes it scans and after conversion to pdf every page is blank - very occasionally it scans a document properly *If the sheet-feeder jams is says to refer to the documentation to clear it, which doesn't exist. There is no way to clear the jam except to pull hard & hope. No levers to release it like one would expect. *Frequently has error 23 (lamp failure) ... more