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Excellent

“HSBC”

published 05/02/2007

Competitive, wide range, professional.

Not a seamless service. Lack of branches.

I have banked with HSBC for the past few years and I must say that I am very happy with the service I have received so far. I will go through the products I have with them and let you know my thoughts! Student Account The student account is a really good account in comparison with the current...

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Good

“Honkers and Shankers”

published 30/06/2002

High Street Bank

High Street Bank

It’s a bit like a marriage isn’t it? You and your Bank get together, for better or worse. Sometimes it turns out well and everything’s idyllic. Sometimes you think it’s a cheating thug you’ve got married to, but most times you just bumble along. There are days when you seriously consider divorce;...

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Excellent

“MY BANK IN THE UK”

published 05/09/2006

A good bank when tailored to suit my needs.

Overcharging for use of cash machines.

I get pretty tired of people complaining about the services that their Bank offers them, without really trying to make the accounts that they chose to open work for them. I have been with HSBC for twenty years, and whilst not the perfect bank, it does cover my needs quite adequately, in that my...

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Excellent

“The World's Local Bank?”

published 28/03/2010

Easy access to accounts without having to trudge d...

None for me.

I have banked with HSBC for just over 2 years now and thought that seen as banks seem to be getting a lot of hammer lately I'd write about my positive dealings with them. At the moment I have a current account, various savings account, a credit card and personal loan with HSBC so I will only be...

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Excellent

“Forget about other banks”

published 28/07/2000

Superb customer service and no hassle at all

none

I started using HSCB (formerly Midlands) for my banking needs when I was a university student. As a postgraduate, I was given £1500 overdraft limit for my switch card and £500 credit limit on my visa, very generous of Midlands...some banks do not even give students that privilege. On top of that...

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Super

“Damned Computers”

published 10/04/2001

Friendly staff, decent interest rates

Total reliance on computers, no personal touch

I have been a customer of HSBC for some five years now and generally get good service, but over the last twelve months have had some quite serious problems with them. Twelve months ago I applied for a loan to pay off my computer which I bought on interest free credit. I asked for more than I...

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Excellent

Fee free, exclusive, enhanced interest rates, chea...

Exclusive

A number of years ago now, I felt the need to set up bank accounts for both of my children (back in the day they used to receive their allowances in cash) Both me and my wife have always banked with Coutts, feeling the need to give our children the same kind of service that Coutts offers, but...

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Super

Many branches, easy access, internet banking

High charges if you break the rules

Hello everybody, I'm Auntie Nic, and this is my first foray into the world of financial ops, so I beg your indulgence. When you reach eighteen and are just about to go to University, it's time to leave behind bank accounts opened for you as a kid, and get one where you don't need your mum's...

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Excellent

“EXCELLENT SERVICE”

published 15/08/2000

value no-nonsense products and services

None

I've had an account with HSBC since 1983 when I left university. I have all my financial products with them, because they offer value for money, good advice, no nonsense service. Their staff are always courteous, indeed go out of their way to get to know me and find out what I really want and...

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Excellent

“My first love.... HSBC”

published 04/05/2002

Easy Banking

None yet!

Well, not sure how many of you have ever been as naughty as me with banks, let me tell you just how bad I am... It all started with my first real bank account at 16 (quite a few years ago now!) with Lloyds, I opened a standard current account and was not just given a cash card but a Switch card...

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Excellent

“Happy Smiling Bank Clerks”

published 08/06/2002

you can go to any branch

none so far

I have recently changed bank accounts from Natwest to HSBC (after 12 years with Natwest) and I felt it only right to give them a pat on the back for what proved to be a fantastically smooth switch (excuse the pun). The background is that after a long trouble free realtionship with Natwest they...

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Super

“I'm a Complete Banker”

published 29/05/2002

Use the phone or the Internet

Waiting times, nobody's perfect

Personal finance is very, very boring. Let me get this straight right away, I take no pleasure in comparing relative interest rates, browsing through small print or account hopping to get the best deal. I’m not interested in it. It’s dull. Duuuuuuuuuuuuuuuuuuuuuull. I have better...

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Excellent

Many Many Branches, On-line Service

Interest Rates of Course!

A bank is a bank is a bank. Of course. I arrived in the UK December 29th 1999 and have been a member of HSBC-UK since December 30th 1999. You'd think that if you had money (no matter how little or small), you could go into a bank and open an account right? Soooo wrong. After trying three...

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Super

Good In-branch facilities, Lots of ways to bank, L...

Queues, Interest Rates don't stand out from other ...

Formerly known as Midland Bank, HSBC is the world's second largest bank (last I heard anyway). I've banked with HSBC since I was 16, so that's a good 6 years holding a Current, Savings account and Credit Card with them. Like most other major high street banks. They offer you a range of ways to...

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Excellent

Great choice of accounts, helpful friendly staff

None that spring to mind

I have a number of accounts with HSBC including two bank accounts and two savings accounts... and hopefully soon a mortgage. In the past I have banked with Natwest, Nationwide and Northern Rock. I also have a range of other accounts in other places such as ISA's and a mortgage with RBS. I am...

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