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Home > Finance > Banking & Personal Finance > Banks > HSBC

User Reviews

for HSBC

Rating Summary based on 212 reviews

  • 5 Stars
    		69
  • 4 Stars
    		54
  • 3 Stars
    		23
  • 2 Stars
    		31
  • 1 Star
    		35

Detailed rating

  • Competitiveness of charges/rates
  • Efficiency of service
  • Online - Content/organization of site
  • Online - Ease of applying for products
  • Online - Investment tracking
  		• 3.1
  		• 3.3
  		• 3.3
  		• 3.0
  		• 1.9
Previous page Next page Page 1 of 22 | 1 to 10 out of 212 Review(s)
  • 17 of 17 Ciao users found the following review helpful
    Picture of shazilrock

    shazilrock

    5 Stars HSBC 05/02/2007
    User recommends the product

    Advantages Advantages Competitive, wide range, professional.

    Disadvantages Disadvantages Not a seamless service. Lack of branches.

    I have banked with HSBC for the past few years and I must say that I am very happy with the service I have received so far. I will go through the products I have with them and let you know my thoughts! Student Account The student account is a really good account in comparison with the current market - some banks make the huge overdrafts the selling point, but HSBC are striving towards being a responsible lender, and they have all overdrafts based on status. Standard limit for a first year is £1000, 2nd year is £1250, third is £1500. Based on status, you may get more than those limit but they ... more
  • 50 of 50 Ciao users found the following review helpful
    Picture of SueMagee

    Level 8 SueMagee

    Member since 19/07/2001

    Reviews written: 233

    3 Stars Honkers and Shankers 30/06/2002
    User recommends the product

    Advantages Advantages High Street Bank

    Disadvantages Disadvantages High Street Bank

    It’s a bit like a marriage isn’t it? You and your Bank get together, for better or worse. Sometimes it turns out well and everything’s idyllic. Sometimes you think it’s a cheating thug you’ve got married to, but most times you just bumble along. There are days when you seriously consider divorce; you may even flirt with other Banks, and then there’s the days when the Bank comes up trumps when you’re in a tight corner. HSBC (it’s known as Honkers and Shankers in the City!) and I go back to the days when it was The Midland Bank. It’ll be thirty five years this year. I don’t like to dash into ... more
  • 82 of 82 Ciao users found the following review helpful
    Picture of thingywhatsit

    thingywhatsit

    5 Stars MY BANK IN THE UK 05/09/2006
    User recommends the product

    Advantages Advantages A good bank when tailored to suit my needs.

    Disadvantages Disadvantages Overcharging for use of cash machines.

    I get pretty tired of people complaining about the services that their Bank offers them, without really trying to make the accounts that they chose to open work for them. I have been with HSBC for twenty years, and whilst not the perfect bank, it does cover my needs quite adequately, in that my bills are paid on a regular basis in an orderly manner, my statements arrive on time and are detailed enough to give me the information I need to know, and their Internet Banking service compares well against my other Banks, the Royal Bank of Scotland and Barclays. The problem stems from people not ... more
  • 69 of 69 Ciao users found the following review helpful
    Picture of Paiceyjohn

    Paiceyjohn

    4 Stars I'm a Complete Banker 29/05/2002
    User recommends the product

    Advantages Advantages Use the phone or the Internet

    Disadvantages Disadvantages Waiting times, nobody's perfect

    Personal finance is very, very boring. Let me get this straight right away, I take no pleasure in comparing relative interest rates, browsing through small print or account hopping to get the best deal. I’m not interested in it. It’s dull. Duuuuuuuuuuuuuuuuuuuuuull. I have better things on which to fritter away my time. So, if one of these august banking institutions can provide me a service that enables me to minimise the amount of time I have to interact with them, then I'm a very happy bunny. Many moons ago I opened up a current account with the Midland bank as it happened to be ... more
  • 33 of 33 Ciao users found the following review helpful
    Picture of Redhead

    Redhead

    5 Stars My first love.... HSBC 04/05/2002
    User recommends the product

    Advantages Advantages Easy Banking

    Disadvantages Disadvantages None yet!

    Well, not sure how many of you have ever been as naughty as me with banks, let me tell you just how bad I am... It all started with my first real bank account at 16 (quite a few years ago now!) with Lloyds, I opened a standard current account and was not just given a cash card but a Switch card too! How lovely! Couldn't wait to go and use a debit card... how very grown up was that? So off I toddled to use this very special thing that had been issued to me and never even bothered checking balances. Needless to say I soon received letters to say I was overdrawn and shouldn't have been as they ... more
  • 48 of 48 Ciao users found the following review helpful
    Picture of redpen

    redpen

    5 Stars Premier service, where’s the premier price tag? 02/08/2003
    User recommends the product

    Advantages Advantages Fee free, exclusive, enhanced interest rates, cheap overdraft, useful extras, excellent personalised customer service

    Disadvantages Disadvantages Exclusive

    A number of years ago now, I felt the need to set up bank accounts for both of my children (back in the day they used to receive their allowances in cash) Both me and my wife have always banked with Coutts, feeling the need to give our children the same kind of service that Coutts offers, but because Coutts don’t have many branches in London, and since they would be off to university, they needed to bank with an Institution with a national presence. So I came across the Hong Kong and Shanghai Banking Corporation (formally Midland Bank Plc) Since our local bank manager lives in the same street ... more
  • 19 of 19 Ciao users found the following review helpful
    Picture of nikki1520

    nikki1520

    4 Stars Helpful Super Banking with Confidence 17/12/2002
    User recommends the product

    Advantages Advantages Many branches, easy access, internet banking

    Disadvantages Disadvantages High charges if you break the rules

    Hello everybody, I'm Auntie Nic, and this is my first foray into the world of financial ops, so I beg your indulgence. When you reach eighteen and are just about to go to University, it's time to leave behind bank accounts opened for you as a kid, and get one where you don't need your mum's signature to get money out. This was the situation I found myself in nearly ten years ago. Family advice differed somewhat. My maternal grandparents don't believe in banks, my parents banked with Natwest, and my paternal grandparents were split evenly between HSBC and Barclays. Having done my own research ... more
  • 16 of 16 Ciao users found the following review helpful
    Picture of cjkace

    cjkace

    4 Stars Damned Computers 10/04/2001
    User recommends the product

    Advantages Advantages Friendly staff, decent interest rates

    Disadvantages Disadvantages Total reliance on computers, no personal touch

    I have been a customer of HSBC for some five years now and generally get good service, but over the last twelve months have had some quite serious problems with them. Twelve months ago I applied for a loan to pay off my computer which I bought on interest free credit. I asked for more than I needed because we wanted to buy some other stuff too. At the time I was told that I could borrow up to £5000 but I decided I only needed £2000, which they duly gave me. A month later we had a few problems at home which resulted in everything seeming to pack up at once (plus I got a rogue program on my PC ... more
  • 26 of 26 Ciao users found the following review helpful
    Picture of volpina

    volpina

    5 Stars Happy Smiling Bank Clerks 08/06/2002
    User recommends the product

    Advantages Advantages you can go to any branch

    Disadvantages Disadvantages none so far

    I have recently changed bank accounts from Natwest to HSBC (after 12 years with Natwest) and I felt it only right to give them a pat on the back for what proved to be a fantastically smooth switch (excuse the pun). The background is that after a long trouble free realtionship with Natwest they let me down when I needed them the most as I got into financial difficulty. Despite a perfect banking history, Natwest refused me a loan. I was actually shocked because I almost took it as a given that I would be ok. Anyway, I digress, so back to HSBC. I approached HSBC for the loan instead and after ... more
  • 41 of 41 Ciao users found the following review helpful
    Picture of Deru

    Level 6 Deru

    Member since 23/11/2003

    Reviews written: 145

    4 Stars My Favourite Bank (but for how long?) 24/04/2006
    User recommends the product

    Advantages Advantages Good In-branch facilities, Lots of ways to bank, Lots of branches

    Disadvantages Disadvantages Queues, Interest Rates don't stand out from other banks, high charges

    Formerly known as Midland Bank, HSBC is the world's second largest bank (last I heard anyway). I've banked with HSBC since I was 16, so that's a good 6 years holding a Current, Savings account and Credit Card with them. Like most other major high street banks. They offer you a range of ways to bank such as visiting branches, using Internet Banking, by Post and even by Telephone. BRANCHES In central London's West End, there are HSBC branches 15 minutes walk apart from each other and same in Croydon, which I think is overkill to have them so close together but it must spread the queues so that's ... more
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