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Quick reviews (8)

1-15 of 218 reviews Show most helpful reviews first Newest first

 

Community Level 2shazilrock

shazilrock

HSBC

AdvantagesCompetitive, wide range, professional.

DisadvantagesNot a seamless service. Lack of branches.

"I have banked with HSBC for the past few years and I must say that I am very happy with the service I have received so far. I will go through the products I have with them and let you know my thoughts! Student Account The student account is a really good account in comparison with the current market - some banks make the huge overdrafts the selling point, but HSBC are striving towards being a responsible lender, and they have all overdrafts based ..." Read review
05.02.2007

Ciao members have rated this review on average: very helpful

Honkers and Shankers

AdvantagesHigh Street Bank

DisadvantagesHigh Street Bank

"...going to like you and HSBC is no different in this respect. Nor, indeed, should it be. It’s a publicly quoted company and it’s the shareholders who ultimately pay if money proves to be irrecoverable. Quite rightly they’re not keen on this, so HSBC has a firm (some say aggressive) approach to such accounts. I do think that they could be better at communicating with people and helping them to understand their finances, but I wouldn’t recommend them ..." Read review
30.06.2002

Ciao members have rated this review on average: very helpful

Community Level 8thingywhat...

thingywhatsit

MY BANK IN THE UK

AdvantagesA good bank when tailored to suit my needs.

DisadvantagesOvercharging for use of cash machines.

"...them. I have been with HSBC for twenty years, and whilst not the perfect bank, it does cover my needs quite adequately, in that my bills are paid on a regular basis in an orderly manner, my statements arrive on time and are detailed enough to give me the information I need to know, and their Internet Banking service compares well against my other Banks, the Royal Bank of Scotland and Barclays. The problem stems from people not understanding how ..." Read review
05.09.2006

Ciao members have rated this review on average: very helpful

Community Level 4Paiceyjohn

Paiceyjohn

I'm a Complete Banker

AdvantagesUse the phone or the Internet

DisadvantagesWaiting times, nobody's perfect

"...way that Midland - or HSBC as they now are - have responded to those changes. I've divided the rest of this opinion into three areas reflecting the main ways that I can carry out my banking, describing how these benefit me and how HSBC performs in each case. BRANCHING OUT The handy thing about being with a High Street Bank is that you can go down to the high street and walk into a branch. I must confess that this is the option I use the ..." Read review
29.05.2002

Ciao members have rated this review on average: very helpful

Community Level 5Redhead

Redhead

My first love.... HSBC

AdvantagesEasy Banking

DisadvantagesNone yet!

"...have now been banking with HSBC for about a year, I'm not one to visit branches so I find their internet banking facility brilliant, it's very easy to use, you can bounce between your savings,current account and credit card account - if you have one (you guessed it... I do!) When you check your balances you can also see all transactions on all accounts, including your credit card The transfer of money between them is very self explanatory & simple, ..." Read review
04.05.2002

Ciao members have rated this review on average: very helpful

Community Level 4redpen

redpen

Premier service, where’s the premier price tag?

AdvantagesFee free, exclusive, enhanced interest rates, cheap overdraft, useful extras, excellent personalised customer service

DisadvantagesExclusive

"...personal needs centred around your HSBC premier bank account. Opening the account This was pretty routine, I simply had to fill out the paper work, and produce two forms of identification for each account (I have two children) one with proof of name, e.g. passport and one verifying permanent address (of course this was just a formality as we lived in the same street!) and of course the cheque for the opening balance. That was it! Within a week ..." Read review
02.08.2003

Ciao members have rated this review on average: very helpful

Community Level 5nikki1520

nikki1520

Helpful Super Banking with Confidence

AdvantagesMany branches, easy access, internet banking

DisadvantagesHigh charges if you break the rules

"...grandparents were split evenly between HSBC and Barclays. Having done my own research, I found that HSBC (of course, back then it was Midland Bank) was the only bank offering cold hard cash to student account openers, like myself. This, I am ashamed to admit, was the deciding factor, and I sold my soul to the bank for £30. Now, as a student, the relationship between us was decidedly rocky. For one thing, I thought a SWITCH card was a license ..." Read review
17.12.2002

Ciao members have rated this review on average: very helpful

Community Level 5cjkace

cjkace

Damned Computers

AdvantagesFriendly staff, decent interest rates

DisadvantagesTotal reliance on computers, no personal touch

"...have been a customer of HSBC for some five years now and generally get good service, but over the last twelve months have had some quite serious problems with them. Twelve months ago I applied for a loan to pay off my computer which I bought on interest free credit. I asked for more than I needed because we wanted to buy some other stuff too. At the time I was told that I could borrow up to £5000 but I decided I only needed £2000, which they duly ..." Read review
10.04.2001

Ciao members have rated this review on average: very helpful

Community Level 3volpina

volpina

Happy Smiling Bank Clerks

Advantagesyou can go to any branch

Disadvantagesnone so far

"...bank accounts from Natwest to HSBC (after 12 years with Natwest) and I felt it only right to give them a pat on the back for what proved to be a fantastically smooth switch (excuse the pun). The background is that after a long trouble free realtionship with Natwest they let me down when I needed them the most as I got into financial difficulty. Despite a perfect banking history, Natwest refused me a loan. I was actually shocked because I almost ..." Read review
08.06.2002

Ciao members have rated this review on average: very helpful

My Favourite Bank (but for how long?)

AdvantagesGood In-branch facilities, Lots of ways to bank, Lots of branches

DisadvantagesQueues, Interest Rates don't stand out from other banks, high charges

"Formerly known as Midland Bank, HSBC is the world's second largest bank (last I heard anyway). I've banked with HSBC since I was 16, so that's a good 6 years holding a Current, Savings account and Credit Card with them. Like most other major high street banks. They offer you a range of ways to bank such as visiting branches, using Internet Banking, by Post and even by Telephone. BRANCHES In central London's West End, there are HSBC branches ..." Read review
24.04.2006

Ciao members have rated this review on average: very helpful

Help Help Help

AdvantagesOnline Banking and Good Online Customer Service

DisadvantagesThe minimum deposit is too high in my currency

"...to learn some opinions on HSBC submitted to CIAO UK. I saw that most friends gave good recommendation on HSBC. The Site Finally, it brought me to www.hsbc.co.id. The website is represented in two languages, English and Indonesian. I learned the information on the site well. The site is easy to navigate. Then, I reached a link to correspond with HSBC – Indonesia. I asked them if I could open a personal account, the minimum deposit, etc. Online-Customer-Service Unexpectedly, ..." Read review
05.08.2002

Ciao members have rated this review on average: very helpful

Community Level 5NoLogoGirl

NoLogoGirl

They Actually Want Me to Have Money

AdvantagesMany Many Branches, On-line Service

DisadvantagesInterest Rates of Course!

"...housemate took me to his HSBC branch. It did take a little convincing that I wasn't up to no good and a signed statement on his part (because he had been a member since he was 7 years old) to say he would vouch for me; but I finally got my bank account in the UK. So aside from having a safe place to store my money (not that a spotty mattress in a furnished rented flat wasn't a safe place - I certainly wouldn't have gone near it if I didn't have to ..." Read review
07.01.2003

Ciao members have rated this review on average: very helpful

Community Level 6michaird

michaird

Happy Shiney Banking Club

AdvantagesExcellent online facility, Good customer service, Left-handed chequebooks.

DisadvantagesUncompetitive interest rates.

"...crashed in on us as HSBC replacing the more familiar Midland Bank we all knew and loved (?) With the slogan ‘The worlds local bank’ HSBC is indeed a massive organisation, with 7000 offices worldwide and a customer base of around thirty two million, you can see why they would want to capitalise on their size without scaring the customers away with the threat of it being a huge, faceless corporation. But as we all know, size isn’t everything, ..." Read review
13.11.2002

Ciao members have rated this review on average: very helpful

Community Level 2Lexus2001

Lexus2001

A Smarter Way of Banking

AdvantagesSo many good services, has something for everyone

Disadvantagesas with every bank, they have there problems with transactions

"As a member of HSBC (formally Midland), I feel that I have enough knowledge of the bank to tell people how good there bank accounts are. ******Value for money****** A fifty pound buffer zone – Although it is not all right to go overdrawn, HSBC allow members to go fifty pounds in the red, and no charge will be incurred. No monthly fees on agreed overdrafts – You can agree an overdraft with them and only pay interest. Free ..." Read review
02.03.2001

Ciao members have rated this review on average: very helpful

Community Level 4Dave39

Dave39

Keep your hands off

Advantagesnone at the moment

Disadvantagespoor service, tell lies

"...and signed by my ex-wife. The Hsbc woman said , at the maturity of the policy, they would sort this out and not to worry. I carried on paying it, with assurance from them, only verbally though, that I wouldn't have any problems with the money owed to me. Years later, in the month of May, 2001, I got a letter asking for my ex-wifes signature releasing the monies to me. Why did they send it to me, did they think I had hid her under the bed?. I ..." Read review
17.07.2001

Ciao members have rated this review on average: very helpful



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