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Home > Shopping > Offline Shopping > Other Shops > Halfords (Shop)

User Reviews

for Halfords (Shop)

Rating Summary based on 7 reviews

  • 5 Stars
    		2
  • 4 Stars
    		1
  • 3 Stars
    		2
  • 2 Stars
    		0
  • 1 Star
    		2

Detailed rating

  • After-sales service
  • Availability
  • Frequency of visit
  • In store customer service
  • Layout & presentation
  		• 1.8
  		• 2.5
  		• 1.5
  		• 2.0
  		• 2.3
Previous page Next page Page 1 of 1 | 1 to 7 out of 7 Review(s)
  • 5 of 5 Ciao users found the following review helpful
    Picture of updablues

    updablues

    5 Stars Halford's... A big range for your automotive and biking needs!! Review with images 17/02/2010
    User recommends the product

    Advantages Advantages Great selection of products with thousands of lines to choose from. Prodcuts are well made!!

    Disadvantages Disadvantages Pricey on a lot of items and often find yourself buying little extras too, come with wallet!!

    Halford's is the shop I've been going to ever since passing my test and got my first beloved car (Renault Clio). As i walk into Halford's i always get excited because I'm a car fanatic and always have been since childhood. There's just so much to do with cars under one roof from car parts and spares such as bulbs, wiper blades and batteries etc, including stuff Ive never even heard of myself ha ha. As I'm quite young and this is my first car i wanted to do a bit to it to make it look nicer though I'm not a boy racer as you would appear to think. (I Just like the physical looks, more the ... more
  • 29 of 29 Ciao users found the following review helpful
    Picture of Violet1278

    Level 7 Violet1278

    Member since 10/11/2008

    Reviews written: 269

    3 Stars Recommended For Anyone With A Flat Battery. 25/01/2010
    User recommends the product

    Advantages Advantages Competitively priced.

    Disadvantages Disadvantages Slow service

    Last Friday was not a good day in our house. Not only were we told the very sad news that one of my cats has a serious heart murmur, and has to have investigations imminently, but on the way back from the vets my husband received a work call on his mobile, and we decided to pull over on the way home in our local shopping area for a few minutes to deal with it. With two cats in the back we wanted to get home before the meowing got too much, but when we came to start the engine again it wouldn't even turn over in the slightest, despite having driven on our local A12, which is a fast road only ... more
  • 3 of 3 Ciao users found the following review helpful
    Picture of binkybinky

    binkybinky

    4 Stars One stop shop for for all motoring needs 30/04/2011
    User recommends the product

    Advantages Advantages Most items in stock

    Disadvantages Disadvantages Prices can be beaten elsewhere

    Halfords are a well kown shop for selling a range of goods like In car entertainment, car parts, bikes and anything travel related. My girlfreind and myself decided to have a weekend at the Lake District last year. As per usual, we were unorganised and didn't book a hotel, we just decided to find one when we arrived. This didn't exactly go to plan, every single place we tried was full, as we were living in London at the time, we didn't fancy driving back! My girlfriend was starting to stress, so i suggested we went into halfords and buy a tent, it beats sleeping in the car! We bought a small ... more
  • 25 of 25 Ciao users found the following review helpful
    Picture of Lelo

    Level 2 Lelo

    Member since 18/05/2007

    Reviews written: 30

    3 Stars At Halfords bikes are good value but customer service is not good Review with images 13/01/2012
    User recommends the product

    Advantages Advantages good prices and choice for bikes and related accessories

    Disadvantages Disadvantages shop assistants are clueless and do not give good customer service

    I was looking to purchase a bicycle last summer and after a bit of shop-around I decided to buy it at Halfords because they had a sale and because their shop is not too far from where I live. I bought a hybrid bicycle, Apollo Highway for £200 and it was normally selling for £350 so a good deal. Apollo Highway is Halfords home-brand and I believe is the second to last cheapest bike they sell. Although the sale went smoothly, the assistants had a limited knowledge of bicycles and they were always in short staff. I was puzzled by three things while chatting with the assistant: 1) the prop-up ... more
  • 10 of 10 Ciao users found the following review helpful
    Picture of mozzie76

    Level 7 mozzie76

    Member since 21/08/2008

    Reviews written: 564

    5 Stars A shop for your car and bike problems 24/02/2010
    User recommends the product

    Advantages Advantages Lots of products

    Disadvantages Disadvantages None

    Whenever I have problems with my car, after getting frustrated and annoyed, I calm down and decide to visit my nearest Halfords store. Halfords can normally be found tucked away in an industrial estate. They sell all sorts of goods, such as accessories for cars, motor bikes and pedal bikes. I recently had a problem with one of my rear fog lights on my car, so immediately drove over to Halfords, before it got foggy. I wouldn’t think of going anywhere else, which demonstrates just how popular Halfords has become. On entering the store I headed straight for the car lights, which was easy to find ... more
  • 0 of 4 Ciao users found the following review helpful
    Picture of bobbybiker

    bobbybiker

    1 Star Bikehut charged me £90 to ruin my bike. 08/04/2011
    User doesn't recommend the product

    Advantages Advantages If you're tired of living, get a service from Halfords and you'll soon be roadkill.

    Disadvantages Disadvantages Expensive, Appalling service, Amateur staff

    I only went in to get my front gears tweaked. A 5 minute job, that ended up taking 24 hours and costing £30. On leaving the shop, the gears slipped, injuring my shoulder and hurting my groin on a busy road. I could have been killed. Went back to the shop. Took 5 minutes to get served, even though there were no customers. Noone apologised. I was told there was no mechanic in the shop that day. After a call to head office, one miraculously appeared. He told me that my chainset needed replacing. Another £60. Another day without a bike. I got it back. Now a third of my gears are unuseable. Took it ... more
  • 0 of 5 Ciao users found the following review helpful
    Picture of salz2005

    salz2005

    1 Star Atrocious , dreadful and horrendous 18/11/2010
    User doesn't recommend the product

    Advantages Advantages None...whatsoever

    Disadvantages Disadvantages Customer Service, Poor after-sales service, Hostile staff

    My experience with Halfords can be described as atrocious , dreadful and horrendous. The staff are by far the most incompetent and rude individuals that you can come across, my dreadful experience occurred when I had to return an item which had parts missing from the actual package. The staff member was outrageously rude, hostile and aggressive and after countering her nonsense with common sense, she had the audacity to refuse to serve me and requested for a colleague to take over. The colleague was present and obediently took the same hostile approach, he then quipped “…you know what I don’t ... more
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