Halifax Home Insurance

...another similar claim where the Halifax had denied a claim on the same basis. That incidence involved the 120mph Tornado that ripped through Birmingham a few short months ago. We all remember seeing the video footage of the Tornado that ripped through a few streets in Birmingham then disappeared. Clearly this method of using the MET is a way that the Halifax is able to avoid paying claims. On one hand accepting that localised extreme weather conditions ...
...today is Friday and the Halifax has called to say that because they class the water damage to be ultimately caused by wear and tear they are denying the Whole claim. That means the £1500 or so for removal of asbestos, repair to roof and floor damage are all being denied. It appears the Halifax's aim is to deny all claims on the basis of the MET Office being unable to provide data to either prove or disprove localised freak weather claims. With localised ...

tspeid 09.11.2005 · Read full review
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Review of Halifax Home Insurance

I have only had Halifax home contents insurance for 8 months and I took it out because they were offering the best deal at the time. I pay £180 per year and that includes accidental damage, personal belongings while away from the home and with a £50 excess. I spilt something on my antiquated computer the other day and gave them a call. I made the phone call on Wednesday evening and received a phone call on Thursday morning as promised by the people ...
...in short, I would highly recommend Halifax Home Contents Insurance. The price is excellent, they were quick to answer the phone, had excellent customer service, produced a lightening fast turnaround (lets be honest I thought it would take anywhere up to a month!) and most importantly, they trusted me. ...

tiffandstevie 03.11.2007 · Read full review
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Review of Halifax Home Insurance

...insurance has been with the Halifax for many years and even though I shopped around, it always came out well for price and unlimited contents cover. This year, however, the renewal was £930. Comparison websites produced several cheaper quotes but the only one that was directly comparable was M & S at £600. As the Halifax were also offering to beat your quote and freeze for 3 years I tried their website but was unable to get a quote online because ...
...I went into my local Halifax and showed them the details, the chap was as staggered as I was. So he phoned a Halifax insurance expert who took all my details again and offered a quote of £970!!!!!!!! I politely declined the new quote, which could have been frozen for 3 years!! I switched to M & S and saved around £300. Several years ago the Halifax lost my mortgage business as their rates were not competitive for existing customers. So yet again ...

walterdeco 21.10.2007 · Read full review
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Review of Halifax Home Insurance

...for buildings and contents with Halifax when we had our mortgage with them last October. They advised us it would help with our mortgage application if we had a complete package with them i.e payment protection,house insurance, life insurance, so we did. The premiums wasn't too bad in price so we didn't think anything of it. I did however read all the small print and check with the advisor what we was and wasn't covered for. On Feb 1st 2004 we awoke ...
.... I rang up Halifax to make the claim who tried to say we were not covered for the roof but we was covered for the internal damage. I asked for them to send an advisor round to my house and highlight on my policy where it says we aren't covered, she then changed her mind and agreed to send round a building surveyor. He came round 3 days later with his clipboard and stood in the front garden and looked up wrote a few notes and then went away. He never ...

melissa250 27.02.2004 · Read full review
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Review of Halifax Home Insurance

Don't use Halifax! It took them 11 months to repair the damage caused by vandals before I moved in so couldn't unpack and didn't settle - moving house now because of this. No customer service and they let their insurance person file their report 3 months late, despite my ringing weekly to find out what was happening. Please don't sign with them - they are the worst insurance company around. They only repaired the house after I reported them to a TV consumer produuction company, Which and The Guardian - by then, I'd been waiting 10 months. THEN they took the men off the job three times to sort out 'more urgent' cases - insult to injury. Never again! ...

TIredout 20.11.2007
Ciao members have rated this review on average: helpful
Review of Halifax Home Insurance

...2 years iv been with halifax as there prices have been the cheapest for the most cover. I can honestly say that there service is first class, any time iv had to call iv been answered quickly and the staff have always been polite and helpful. I am covered for unlimited contents and building, accidental damage (i need this with 2 kids running around lol) belongings away from home, legal help and 24 hour call out all for the great price of 420 pounds ...
...and found the leak and fixed it. The inspector came out and assessed the damage in my kitchen, got a call today saying my claim is successfully and to go ahead and get some quotes. So in my opinion i think the halifax building and contents insurance is great. ...

SHELLY78 07.10.2006 · Read full review
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Review of Halifax Home Insurance

Paid up when I lost my personal belongings (phone, sunglasses etc) I had gone with the Halifax cover for 6 years without a claim, when I lost my glasses and iPhone and some cash on the way to the airport. I rang Halifax on return and they refunded the amount straight into my account. No quibbles at all. I lost my no claims which means a 30% rise next year, and an excess of £100 but when you've lost over £600 worth... it's a no brainer HIGHLY RECOMMENDED. ...

swarner 07.08.2008 (06.08.2008)
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Review of Halifax Home Insurance

...was to claim on our Halifax home insurance policy because of the amount of damage caused. We rang up the next day and a week later someone came out to have a look. The loss adjuster was extremely rude and basically she told me half the things you have claimed for are just slightly wet, they will dry out eventually. In regards to both the floors and walls they will sort it out. Few days later someone came to have a look at the rest of the damage, ...
...Now the claim has proceeded, Halifax are trying to rip me off, The carpet in the dining room is costing approximately £1800 halifax said their liability on that is only £539.72, and that is if i have it fitted by carpet right the rest i have to pay for. This is because wear and tear has been taken into account and that is what my carpet was worth if i were to have sold it!! This is absolutely ridiculous, it clearly states in their policy that they ...

rsb123 12.07.2009 · Read full review
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Review of Halifax Home Insurance

please dont expect the people they send to repair your home to do a decent job,i could cry looking at the way my home is being repaired at this very moment and am very tempted to ask the workman to leave and i will do it myself.I've faught really hard and pestered the halifax to sort my repairs out and what a huge mistake i have made. ...

babybrian 06.10.2008
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Review of Halifax Home Insurance

A couple of weeks ago i stood on the toilet pan to reach for something, the pan tipped over leaving the pipes in place but me and the pan on the floor! The water went through to the celing below causing it to crack on the plasterboard joints. I called the insurance who said they would ring me back...no...when I rang back they said they would ring me the next day. They arranged for an assessor to come out 2 days later but i asked were they aware ...
...came out, looked at the toilet pan and told me as the actual pan wasn't smashed they would not touch it , not even to reconnect it to the cistern or waste pipes. When he looked at the ceiling underneath he took measurements and went away saying I would get a call later that day. 24 hours later, I rang them... to be told my claim had been denied! 1) the toilet had 'nothing wrong with it' 2) the ceiling had been repaired in the past so it was a ...

lindaphillips16 12.06.2008 · Read full review
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Review of Halifax Home Insurance

...months have been with the halifax for home insurance.Before i was with budget and various others over the years. Halifax consistently has given me the lowest quote around.. Their cover is unlimited and all accidental damage included .As i live at the moment , within the M25 boundary.... insurance can be higher, especially where i live.( thanks kids grrrrrrrr ). The quote i recieved was very competetive.....in fact...... was nearly £100 cheaper ...

nmster 18.02.2004 · Read full review
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Review of Halifax Home Insurance

...changed my home insurance to Halifax Home Insurance for money saving reasons. FANSTASTIC ...UNTIL YOU HAVE TO MAKE A CLAIM ! We had a serious fire three months after joining Halifax on an unlimited house rebuild and contents cover. 50% of house and contents damaged. Thought we were covered, how wrong we were. The policy was not worth the paper it was written on and the Loss Adjuster just made the settlement of the claim up as he went. They employed ...
...What should have taken six months has now taken 16 months and we are not finished yet. I WOULD NOT RECOMMEND THAT YOU USE HALIFAX FOR YOUR HOME INSURANCE. No matter how cheap they are or how attractive the policy appears on paper. They do not deserve even 1 star. ...

spadeisaspade 30.10.2006 · Read full review
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Review of Halifax Home Insurance

...of 5th Sep 2008. The Halifax at this date of 8th Dec 2008 are still being indecisive about how to deal with it. They have ripped out the kitchen, taken up floor boards from the lounge, left the bathroom totally. They have not removed the plaster up to a height of 1 meter. Instead they have put in an inadequate de-humidifier in one room with a plastic container which requires emtying daily, this does not happen so it overflows and floods the kitchen ...
...it is not drying out. Other properties around us which did all the right things are nearly ready to move back into. They are a disgrace. I had a baby on the night of the 5th Sept but even this made no difference to them. I have started to complain and am getting nowhere, dont know which way to turn ...

jamshep 08.12.2008 · Read full review
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Review of Halifax Home Insurance

...leak. I reported this to Halifax on the day it happened and I am still waiting to hear if they will pay for the repairs. In the meantime, my kitchen is a health and safety hazard. When I first called them, an appointment was made for someone to come out a few days later to assess the damage. He never turned up (a wasted day off work for me), so another appointment was made. This time he did arrive (2 hours early, so it was a good job I'd taken another ...
...and said he'd prioritise the case, this was a week ago and Halifax haven't received his report. I bet after all this I am told that I am not covered. I currently have home insurance, mortage and savings account with Halifax, I will now be looking to move these. ...

Bonkers12 31.08.2006 · Read full review
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Review of Halifax Home Insurance