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Reviews - Harveys Soft furnishings

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Satisfactory

Designer furnishings at an affordable price

Once ordered, you may never see your purchase agai...

THE PROBLEM When we sold our house, we agreed to leave the sofa behind, thinking it would save us the hassle of either going to the tip with it (it was still functional but past its best), or transporting it to our new home only to throw it out soon after. After all, it's dead easy to buy a new...

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Satisfactory

“Harveys You What ????????”

published 05/02/2007

Nice Offers To Be Had

Slow, Bad Quality and Poor Customer Service

In July last year I was sitting nice and cozy in the living room watching the telly with the babies when I noticed a bulge in my ceiling stupidly I got the ladder out and went investigate by rubbing my hand over the bulge to see just what it was and the next minute I fell off the ladder and...

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Excellent

“Harveys Kitchen Studio”

published 01/10/2004

Above Average Quality, Reasonable Prices, Excelle...

None!

Kitchen Studio is part of the Harvey's Group, and has branches within Harvey's furniture stores, and Roseby's linnen stores. Kitchen Studio itself is a designer, supplier & fitter of kitchen units, work surfaces & appliances. Having recently moved into a house with a kitchen which was barely fit...

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Excellent

“A Tale of 2 Settees”

published 04/10/2009

Polite, efficient staff, quick delivery

Slight error with email.

For months now we have needed a new sofa, our old one was a relic from the Ark, and felt like it was about to collapse everytime you sat on it. So we had a wander around the furniture shops in our area, the independents all being far too expensive, and we could probably afford a footstool if we...

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Not for me

“The sofa from hell (harveys)”

published 02/07/2007

None

Poor quality, 16 week wait for delivery, awful cus...

In April this year me and my fiance got the keys to our new house. We were well organised as we bought the house in February so had plenty of time to order all furniture that we would need before we even got the keys, or so we thought. Style I looked at the large collection of Harveys sofas...

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Not for me

None

Lose your deposit

I've bought furniture for over 40 years. I've had corner units, 3 piece suites, double beds, display cabinets etc and it has ALL always fitted through a standard single door. We ordered a Concorde corner unit and, guess what, when it arrived it wouldn't fit - several inches too wide. We had a...

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Not for me

“Still waiting”

published 24/06/2006

none

delays and damaged goods

Ordered dining room suite 29/12/05 - although computer gave delivery of 2 weeks were told end of Feb. End of Feb no delivery - were told a computer error - the order had not been placed - delivery would be in 14 weeks £50 compensation. 5/4/06 - furniture arrived and assemled by deliverers. when...

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Not for me

Decent range of products

Diabolical customer service, NON delivery of purch...

Dundee Store (Scotland) We recently ordered a dining table and chairs from Harveys, we required them quickly as my partner is heavily pregnant so we asked what would come quickest and set ourselves a budget. The Initial assistant was pleasant but did not really seem to know much about the...

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Not for me

“MRS M LEE”

published 06/02/2008

NONE

PLENTY

My leather suite consisting of a 3 & 2 seater was purchased 2 years ago from Harveys, Within the first couple of months the arms on the 3 seater broke 3 times and they had to come out and fix it. Now the arms on the 2 seater are losing their colour also one of the back cushions.Went into the...

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Not for me

“Harveys warranty RIP OFF”

published 19/10/2008

Brilliant staff

Warranty they sell

I purchased two wardrobes from Harveys two years ago. Lima and Stockholm four and three door. I took out the insurance to cover for accidental damage etc. so when i broke the mirror on the Lima wardrobe i claimed, the guy came out to have a look and said that there would be no problems in...

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Not for me

There are no advantages - worst decision I ever ma...

Completely useless and clueless customer service

Just read 'sofa from hell' review. I sympathise but our experiences have been 10 times worse with Harveys; first with wardrobes and then with sofa. It has been so unbelievably stressful and upsetting that I can't bring myself to go into detail at the moment but just want to recommend as strongly...

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Good

“Aftersales”

published 30/03/2007

Seemed to offer us a good deal at the time

Poor customer Service

Last April - 2006. We purchased a Cleo Left hand facing Chaise Corner suite from Harveys in Sheffield. We thought we got a good and deal still do. However after about 10 months of usage, which includes sharing the home with 3 kids (although normally well behaved) We noticed that the only arm on...

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Not for me

If they stop lying to customers, maybe the product...

Extermely poor customer service, no single ownersh...

Nearly 10 weeks ago we bought over 2K of furniture with Harveys. I was told (verbally) by the sales guy that even though the delivery is typical 8 weeks, he will try to get it within 3 weeks. We had just spent quite a lot of money in buying a new house and waiting for so long for the key...

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Super

“Most comfy couch ever”

published 22/12/2011

Comfy

none

My fiance and me moved into our new flat and were tired of the hand me downs we'd got. We were grateful, but with a baby on the way, we decided it was time to stand on our own two feet and buy some of our own furniture. We chose a leather couch as figured this would be better with a baby so we...

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Super

“Second to none service”

published 05/01/2012

fantastic quality

slight delay with delivery

I recently ordered a display cabinet from Harveys to display all my china and teapots in the kitchen. I knew roughly what I wanted, but needed a bit of advice and guidance as to what would go well with my current funiture. I wasn't able to buy all new kitchen furniture, so needed something to go...

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