ProCheap, quick and perfect when it works
ConsShocking customer service when things go wrong
ProPrices are competitive, choice of drop off points ...
ConsTracking isn't very good, customer service is terr...
ProQuick, easy and cheap
ConsService level may depend on local couriers
ProThey have lots of couriers
ConsThey are unreliable
Propackaged arrived safely, in excellent condition
Constiming of delivery and notice is awful
ProI get the impression they are meant to be quite ch...
ConsIf you are delivering to a timescale of less than ...
ProZERO in fact sub zero
ConsMore than I have space to write up on!
ProDoor to door promised. Should have been fully tra...
ConsDesperately slow. Response to complaints very slo...
ConsUnreliable, rude drivers, no customer service
ProQuite fast, nice driver, accurate tracker system
ConsNo contact details for Hermes
ProNone - it eventually got here but that's about it
ConsVery high rate of damaged and missing parcels
ProThe delivery charge was reasonable but since they ...
ConsCourier seems to have nicked my parcel, very hard ...
ProCannot think of 1
ConsNo office or customer support contact
ConsSlow, lack of contact information, poor tracking o...
ProCheap price but you get what you pay for, which is...
ConsUnable to keep contents of parcel intact even thou...