Rating Summary

Detailed rating

Frequency of visit
Value for money
Selection & range
In store customer service
Freshness of goods

1-10 of 10 reviews Show most helpful reviews first Newest first

 

Can you buy Birds Eyes' in Heron?*

Advantagescheap branded fodd

Disadvantagescramped, dismal, no good for a full shop

"...more for your money. Heron Frozen Foods helps me a little bit by being able to buy food at bargain prices. Heron Frozen Foods is a little known chain of freezer shops. Apparently it has 117 branches with it head office in Hull but I had never heard of it until I came across their branch in Stretford mall in Greater Manchester. They are a down market version of Iceland and Farmfoods (I bet you did not believe that was possible). They sell a range ..." Read review
23.06.2005

Ciao members have rated this review on average: very helpful

Community Level 4Littleswamp1

Littleswamp1

N-Ice Bargain Hunters Hidey-hole!

AdvantagesMethodical, Cheap, Branded

DisadvantagesSmall, Cramped

"...needs them, everyone uses one. Heron Frozen Foods, as they were known until recently, are predominantly northern with their base in and around Hull. I am lucky in that I can find at least 5 within a 10 mile radius. For those who are lucky, other branches further afield from Hull, that I know of, include Bridlington, Scarborough, Mablethorpe, Skegness, Grimsby, Spalding, Lincoln and around Greater Manchester. I will not try to bore with all locations! ..." Read review
05.11.2004

Ciao members have rated this review on average: very helpful

Community Level 1Wheelie2

Wheelie2

'Heron' Knows what I'd do without them!

AdvantagesBranded Goods at Low Prices

DisadvantagesSmall Stores, High Shelves

"...of a football pitch! Identifying a Heron Shop --------------------------------- They seem to be undergoing a slight re-branding as they have dropped Frozen Foods from their title and the front of the stores are turning more yellow than before. Once you make your way through the slightler smaller than usual and heavy door, you are met with a block of freezers and high shelves. The decor isn't anything to write home about and it totally gives ..." Read review
31.10.2005

Ciao members have rated this review on average: very helpful

Community Level 4latitia

latitia

Shopping on a budget and not missing out.

AdvantagesBrand and Heron products all at low prices

DisadvantagesThe store is small and not easy to get around

"...that I love and makes Heron stand out from the other stores is that they sell a lot of brand names sometimes at half price or lower. They sell a lot of the weight watchers meals at half price adn for the vegetarians their is a great range of their own and also a lot of Linda Mcartneys ready meals, sausages, burgers ect. This is great for me as my partner is a vegetarian and shopping here can sometimes cut my bill in half as anyone who purchases ..." Read review
22.07.2004

Ciao members have rated this review on average: very helpful

Community Level 3tazhull

tazhull

Not as far as Iceland

AdvantagesVery cheap, if you are buying in bulk

DisadvantagesSome products don't have a long shelf life

"I wanted to write this op because I feel the shop deserves to be known about, the problem with that is I believe that the company is actually just a Hull based shop so unless you can get to Hull easily than you may not be interested. Here goes anyway… The front of the shop looks just like a typical freezer shop, a big window with this weeks special offers on large poster to entice you in. The shops, and there are about one on each main shopping ..." Read review
02.07.2003

Ciao members have rated this review on average: very helpful

Community Level 1bilkyasko

bilkyasko

It's like Aldi and Iceland gone mad - Heron

AdvantagesAmazing Offers, Nice Staff, Clear Pricing

DisadvantagesLimited Availibility

"...There is a webstie about Heron (http://www.shopatashton.com/heron.htm). This gives you a general idea of what it looks like (my local store has changed though on the outside). Some of the info though is outdated (some of the larger Herons open on a Sunday now). Have a read. *UPDATE 2* I have recently had to return a can of squirty cream as the lid had mould on it. They were happy to oblige and within a minute I had recieved a new one - they checked ..." Read review
15.02.2007

Ciao members have rated this review on average: helpful

Heron, where not only the food is ice cold

Advantagescheap prices

Disadvantageslimited range, unfriendly staff, narrow aisles.

"Heron (Sheffield) is on a par with Jack fulton and Iceland. Heron is the cheaper version of all of them. Aisles are ridducolouslly small. The staff have no room to let customers pass when they are stacking shelves. On the plus side their prices are cheap, and reciepts are given which is handy for me as I have to claim back the money for milk. 2 pints of milk is only 66p which had to be said is cheap. There is no way you could do a weekly shop inside, ..." Read review
25.11.2008

Ciao members have rated this review on average: helpful

Community Level 1ANDY.CO.UK

ANDY.CO.UK

SERVICE AT FILEY STORE.

AdvantagesQUALITY AND PRICE

DisadvantagesFOR WANT OF A BETTER WORD STAFF

"I USE HERON STORE IN FILEY ON A REGULAR BASIS, AND THE STAFF THERE ARE AS COLD AS THE GOODS IN THE FREEZERS. IF YOU WANT TO LOOK IN THE FRIDGES HALF THE TIME YOU CAN NOT, DUE TO TROLLEYS IN THE WAY OR BOXES OF STOCK ON TOP OF THE FREEZERS. A SMILE IS OUT OF THE QUESTION WHEN BEING SERVED AT THE TILL AND I DOUBT IF THE WOULD EVEN NOW WHO THEY HAVE JUST SERVED, THERE IS NO EYE CONTACT AT ANY TIME. THE OLDER MEMBER OF THE STAFF IS ON THE TILL ALOT ..." Read review
03.06.2011

Ciao members have rated this review on average: somewhat helpful

Community Level 1sugarbabe22

sugarbabe22

HERON FOOD STORE

Advantagessome good products

Disadvantagesstaff,queues

"I LIKE TO SHOP IN HERON OFTEN,I BUY QUITE A BIT AND OFTEN BUT FOR THE LAST FOUR TIMES I HAVE SHOPPED AT HERON THE STAFF ARE MOPING THE FLOORS AS CUSTOMERS ARE TRYING TO SHOP AS EARLY AS 3PM,.I WOULDNT MIND IF IT WAS BECAUSE OF A SPILLAGE BUT ITS NOT AND THEY ARE MOPING ALL THE FLOOR AND ARE EVEN MOPING RIGHT NEXT TO YOU THEN WAITING UNTIL YOU MOVE TO MOP THAT AREA.I FEEL HARRASED AND FEEL I HAVE TO RUSH MY SHOPPING JUST SO THAT THE STAFF CAN MOP THE ..." Read review
01.05.2012

Ciao members have rated this review on average: somewhat helpful

Community Level 1mrte

mrte

heron stores

Advantagesnone to me

Disadvantagesno good for the disabled

"Being disabled i find the heron stores hard to use so i never shop there any more i have had 2 problems with heron head office and both times they never sorted it out they called the police on customers on saturday the 26th of feb 2011 over a loading bay made out of a public parking bay the manager had no answers for me only we called the cops so parking tickets were given out yet their lorry was on the yellow lines over the road from heron not using ..." Read review
09.03.2011

Ciao members have rated this review on average: not helpful



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