House Of Fraser Store Card

Competitiveness of APR

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1-10 of 10 reviews of House Of Fraser Store Card sort by Usefulness | Product rating | Date

 

Recognition or Rubbish?

Advantages: 10% off days!
Disadvantages: High interest rates, outdated and restrictive payment method, yet another so called "reward" scheme!

...Enough nostalgia! Anyway House of Fraser one of Britain’s leading department stores. I find it great for casual clothes, my local store stocks a large range of Ralph Laren, which is perfect for wearing going to the Health Club in, it is also good for buying general household appliances. Hugo regularly sends me his Fraser Card bill and blames the size of it on a Gentleman named Ted Baker! (Sorry, family joke!) The Fraser Card as it is affectionately ...
...any House of Fraser store nationally (The house of Fraser brand is franchised under a variety of different names- my local store is Barkers in Kensington) House of Fraser have just launched a revised version of their store card, the card now includes a reward scheme, where by you collect points with everything you purchase. I personally cannot be bothered with yet another reward scheme, why do people always want more, can’t we be happy with paying ...

redpen 28.06.2003 (02.07.2003) · Read full review
Ciao members have rated this review on average: very helpful
Review of House Of Fraser Store Card

Competitiveness of APR

Quality of Customer Ser...

Reward Scheme

Outrageous Way of Calculating Interest

Advantages: discounted shopping in H of F
Disadvantages: daylight robbery!

Initially the House of Fraser store card seemed like a good idea - I got 10% off my first purchase and I get 10% off on specified days. I know the interest rates on these store cards are extortionate so when I opened the account I asked for the full amount to be debited from me each month. The first time I used it only the minimum amount was taken out - not to worry though - I easily solved this by setting up standing order thingy on my internet ...
...£105 in H of F. On 1st Feb £4.22 was automatically debited from me. I couldn't remember exactly how much the bill was for but I paid £100 through my bank - which went on 2nd Feb. Got the statement today and how much interest should I have been charged on less than £1.50 do you think? A couple of pence? In fact, I was charged a staggering £5.70. How did they work that one out? I rang up GEC Capital (the card managers) and was told this: If you don't ...

EmmaJ 26.02.2001 (12.02.2001) · Read full review
Ciao members have rated this review on average: helpful
Review of House Of Fraser Store Card

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Reward Scheme

hof card

Advantages: reward points leading to vouchers
Disadvantages: it taks arround 5 minutes to fill out the form

the house of fraser store card is curretly the best on the market it has the most rewards each time you spend for example collecting points which add up toward vouchers which can be redeamed at any time. the poins quickly add up as every pound you spend you get 3 points and as soon as you reach 1500 points you het a £15 gift voucher. there are always new exclusive offers for card holders only, for example after the seasonal sales card holder and ...

M155RMJ 12.09.2008 · Read full review
Ciao members have rated this review on average: helpful
Review of House Of Fraser Store Card

Competitiveness of APR

Quality of Customer Ser...

Reward Scheme

LOYALTY POINTS SCHEME

Advantages: 10% off discount days
Disadvantages: hidden rules on loyalty points

...Having been a loyal House of Fraser customer for years whilst I was working full time, my Frasercard was replaced by a Recognition Card just about the time I retired. I am now not able to spend as much and it is taking me some time to save the points. I had managed to get my total up to 1079 and was aghast when I received my last statement to see that a total of 214 points had been deducted as "expired". So I am now down to 865 - a long way from ...
...I complained bitterly to my local store, only to be told that "that's the rules" and advising me to look out for the next double or triple points event when, presumably I am expected to buy something whether I need it or not. So much for loyalty deserving recognition!! Personally I can't see what benefit this rule is to the Company. ...

EILEENALANA 25.09.2004 · Read full review
Ciao members have rated this review on average: helpful
Review of House Of Fraser Store Card

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Quick review of House Of Fraser Store Card

For the attention of Tim Woods, head of customer serves. GE Money I received your letter re my unused card. Very sorry after many years of good shopping at the House of Fraser. After trying many times to confirm card and transfer of points could not understand or be understood by your operator. No customer service in our local store so in frustration cut up the card. Have you tried to phone your customer service.!! ...

Medcroft 16.12.2008
Ciao members have rated this review on average: helpful
Review of House Of Fraser Store Card

Quick review of House Of Fraser Store Card

I have had mine for 2 months and a have already fallen in love. Its great! the point scheme for the christmas period means that I get even more points and as they say " Points make prizes!" I am looking forward to the boxing day sales where I can recieve my 20% extra on top of sale price! Strongly recomended! ...

Markallan121 24.11.2008
Ciao members have rated this review on average: helpful
Review of House Of Fraser Store Card

New House Of Fraser Cards are much better

Advantages: High Cash Back
Disadvantages: Amount of crdeit offered could be higher

...product, which was uncompetitive. House Of Fraser hasa new card, which is also Mastercard. You earn 1 point per pound when using the card outside House of fraser, and 3 points per pound when using it in House Of Fraser. By using the credit card facility to pay for every day items such as food, petrol etc you quickly build up points which then are converted to vouchers for you to use in House of Fraser. The new product is excellent and is the best ...

jparkgb 05.12.2007 · Read full review
Ciao members have rated this review on average: helpful
Review of House Of Fraser Store Card

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Rubbish Service from GE Money

Advantages: Points System
Disadvantages: Very very poor customer service

...service from GE Money of House of Fraser credit cards is absolute rubbish. GE Moneys automated customer service helpline just does not work, when I call the support line the service is very rarely able to understand the card number that I read out and offers no option to type the number into the telephone handset. Furthermore when I do get through to their team I can hardly understand a word they are saying due to poor line quality and the fact that ...

pshaw2008 31.10.2008 · Read full review
Ciao members have rated this review on average: helpful
Review of House Of Fraser Store Card

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Quick review of House Of Fraser Store Card

I also got ripped off by the reward scheme. You need to spend £500 every Quarter to get any kind of reward, or the points simply gets removed. It's hard to believe why a reputable store would want to tarnish its own reputation with such a reward scheme. ...

jc2000m 18.05.2007
Ciao members have rated this review on average: somewhat helpful
Review of House Of Fraser Store Card

House of Fraser Recognition Card - Poor Service

Advantages: None
Disadvantages: Everything

...will certainly not be recommending House of Fraser Store Card to any of my friends or family.} Even though I called to complain they made me feel as though I was the one in the wrong. I still have not had a telephone call or letter from them yet. Here's hoping eh! ...

B5M9TM 06.09.2008 · Read full review
Ciao members have rated this review on average: somewhat helpful
Review of House Of Fraser Store Card

Competitiveness of APR

Quality of Customer Ser...

Reward Scheme

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