Advantages: Good system to view cars at auction. Disadvantages: outsource to the Phillipines,they are dishonest and will lie to you
...a collection of complaints about IBC Japan IBC Japan Reviews Complaints
IBC Japan looks like such a great company at first.
They have a great system which lets you view auction sheets and what cars are available at Japanese Car Auctions.
They will provide translations and they have 24/7 customer service.
That's where the fun and greatness ends.
Eventually you'll find out ... ...the story goes like this, IBC Japan will apologize and ask you to send them a quote or claim for the damage or repairs, then they will run you in circles, apologize more and do absolutely nothing.
We've seen others complain that even their management and supervisors are arrogant and couldn't care less about their customers.
Some customers have reported good experiences, but in all cases where things go wrong, IBC Japan will apologize, make promises ...
ibcjapancomplaint 05.04.2008
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Ciao members have rated this review on average: very helpful Review of IBC Japan Car Exporter
Advantages: Wide selection of cars, good prices. Disadvantages: Cars never ship, so nullifies the advantages.
...I was drawn to IBC Japan after a few people I know told me about them, and the professional look and functionality of their website. However, Id recommend you forget all that. Go with other sites that dont look as fancy, but get the job done. Autorec, Mehran, Avongroup are all worthy of mention. IBC's website has a lot of features you dont find anywhere, live Customer Service Reps, skype, the full works, but they just take your money and you have ...
bugmenot2 16.03.2007
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Ciao members have rated this review on average: helpful Review of IBC Japan Car Exporter
Advantages: Excellent service, loads for pictures and honest infomation on cars. Disadvantages: Some cars can be expensive.
I have been dealing with IBC for a number of years now and I have never had the problems expeirenced with the person who wrote the last review. The only reason I can see they has trouble is that they may have bid on a car using the online auction and chickened out after the purchase. IBC has a policy of requiring a 100,000 jpy (€750) deposit to receive bidding rights. If you bid on a car, win the bid, and then decide not to buy the car then IBC is ... ...with the exporter. With IBC you get as many pictures as you want, an honest inspection with an homest report. Plus the service is amazing with 24/7 chat/phone/skype/e-mail. if you cant get in contact to voice a concern you must be a techonlogy virgin! If you want a car form Japan then IBC is perfect for buying your own personal car and also the auction offers dealers the best prices if you know enough about the cars you want to sell. I would highly ...
importmad 03.04.2007
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Ciao members have rated this review on average: helpful Review of IBC Japan Car Exporter
Quick review of IBC Japan Car Exporter
Stay away from ibc japan! They don't care about customer service, they sent my car after 6 months (and it was already fully paid).
My car was damaged on the ship, a lot of after market parts where stolen! Including 4 wheels with tires!
I asked for insurance, but they told me to "chase" the shipping company my self, and that once the car is shipped IBC responsibility is over.
read the full story here:
http://www.ek9.org/forum/showthread.php?t=785 ...
rveram 31.07.2007
Ciao members have rated this review on average: helpful Review of IBC Japan Car Exporter
Quick review of IBC Japan Car Exporter
Terrible service, did not answer the question I asked only the questions they wanted to answer.
Long long shipping times, couple months and very overpriced.
I felt taken advantage of after paying almost 7000 dollars for one container. ...
Raddcruisers 23.10.2007 (22.10.2007)
Ciao members have rated this review on average: helpful Review of IBC Japan Car Exporter
Quick review of IBC Japan Car Exporter
Be careful using IBC Japan they have a little trick to rip you off! My first car I got through them went a little over what I had bid but being my first time thought that was unlucky.
A few months later I brought another car and guess what, they charged me the absolute most they could ie my bid plus £125, I found out the total cif price should have been less than my original bid price but IBC wern't interested.
Last time I will ever use them as they are dishonest. ...
flopstien 04.04.2008
Ciao members have rated this review on average: helpful Review of IBC Japan Car Exporter
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