Home > Cars & Motorcycles > Running A Car > Breakdown Organisations > IN 'n' OUT Drive Through Service & Xpress Mot

Rating Summary

Detailed rating

Speed Of Response
Cost
Level Of Cover
Customer Service

Show only

Quick reviews (2)

11-21 of 21 reviews Show most helpful reviews first Newest first

 

in n out Stockton, A breath of fresh air in Teesside

AdvantagesFree coffee, friendly environment

DisadvantagesNone

"...the length of the sharp in take of breath determines how much the bill will be. I have actively used 3 in n out centres and found them all to be friendly, easy to use and being a woman i am not intimidated in taking my car to be MOT'd even though i don't know the 1st thing about cars. I find the staff helpful, knowledgable and they will always take the time to sit and chat and explain if anything needs repairing. The Stockton branch seems to have ..." Read review
19.06.2013

Ciao members have rated this review on average: somewhat helpful

Community Level 0gibbo007

Quick review of IN 'n' OUT Drive Through Service & Xpress Mot

"not as quick as they say, was booked in for MOT at 10.30 am arrived at 10.15 and after asking how much longer it was going to be twice got my car back at 12.30. Not quite in and out, and had to book cause tried two days running to "just turn up like they advertise" to be told sorry fully booked today???
05.12.2008

Ciao members have rated this review on average: somewhat helpful

Community Level 1glj1986

glj1986

Brilliant, friendly, fast service will definately recommend!

AdvantagesFriendly, fast, efficient and cheap!

DisadvantagesNone at all

"Bristol In n out- I've just been to the Bristol In n Out garage at Bristol for an Mot and the service was excellent, everybody was friendly and they couldn't have been more helpful toward me. I've often been to garages and as a young female been made to feel quite intimidated & stupid, but it was completely the opposite here I felt very comfortable. This is the 2nd Mot ive had here & each time the service has been excellent. Not forgetting to mention ..." Read review
14.11.2011

Ciao members have rated this review on average: somewhat helpful

Community Level 1godgiven

godgiven

Very slow and 50% of job done

Advantageswi-fi

DisadvantagesNot live up to advertised claims

"...they get most complaints about In 'n' out and were not surprised at my frustrations. They all seemed virtually asleep as well - one couple had wasted most of the day because their car went off to an approved repairer and seemed to go missing, another customer absolutely blew his top, but I just wanted to get out of there. Certainly going to use the local garage from now on. ..." Read review
16.10.2009

Ciao members have rated this review on average: somewhat helpful

Top garage Top mechanics

AdvantagesMy new MOT garage, child friendly. you can watch while they mot your car. free tea/coffee/wifi

DisadvantagesNone whatsoever

"...kids today...the MOT was completed in a very professional manner, the mechanics were very polite and kept me updated on progress. They said the MOT would take 40 minutes and it took 40 minutes. My kids got free hot chocolate and my car passed with flying colours. The MOT test for cars has been changed this year so more cars are failing but that is not the garages fault as most people are stating. I paid £14 on groupon for my MOT and I still felt ..." Read review
25.10.2012

Ciao members have rated this review on average: somewhat helpful

Community Level 1Mcclaire

Mcclaire

Will never use again

AdvantagesI will never have to set eyes on those people again in my life

DisadvantagesToo many to list

"...caused my car to be in this accident. They hadn't even noticed the snapped spring by the time I spoke to them. The car is now a write off and I'm stuck claiming off my insurance for a car that should have left the garage in a condition where I could safely drive and not potentially have been seriously hurt or worse killed myself and my 2 children. They even tried to suggest to my partner that I must have been travelling at some speed to cause that ..." Read review
05.01.2014

Ciao members have rated this review on average: somewhat helpful

Community Level 1Clarrieg

Clarrieg

Shame about the Administrators - I hope they come out okay

AdvantagesThey do what they say they will for a reasonable price.

DisadvantagesBacame too popular so drive-in service could take time

"...VW dealers I have used in the past - who now have a policy of matching other quotes but only if you challenge them! I have always found the In 'n Out staff courteous and the job welldone. I have a diesel so sparkplugs are not a requirement, but they certainly changed my airfilter (see previous review).. Much better than the VW clowns who quoted at my last MOT for brakes, which still don't need doing some 8,000 miles later!! I really hope ..." Read review
17.08.2010

Ciao members have rated this review on average: somewhat helpful

Community Level 1Robo999

Robo999

Not Impressed

AdvantagesOffers the potential for a drop in fast service

DisadvantagesUnable to provide any service on multple occasions

"..."Nah can't fit any more in today sorry mate", and just generally seemed uninterested in helping really, waited at the entrance booth no one was there to greet, and at the time they only had one service bay in use that I could tell, the other bay was unused, so my experience was indeed In `n` Out but sadly just In `n` Out of their car park. I can't comment on the actual service received as I wasn`t able to use the services, if you do actually get your ..." Read review
10.06.2008

Ciao members have rated this review on average: somewhat helpful

Community Level 1tommyboy1

tommyboy1

Very Good, fair priced!

AdvantagesQuick, not booking required

DisadvantagesA little more expensive than some, but you pay for quality

"...me and was clearly interested in the car and new his stuff. Offered (possibly the nicest) garage waiting room ever. After MOT the mechanic talked me things he had noticed and things i should keep an eye on! The whole service and process was very professional. The workshop was immaculately kept and I will be going back next year! Aa aa aa aa Aa aa aa aa Aa aa aa aa Aa aa aa aa Aa aa aa aa Aa aa aa aa Aa aa aa aa Aa aa aa aa ..." Read review
13.04.2010

Ciao members have rated this review on average: somewhat helpful

Community Level 1diggers11

diggers11

in-n-out in administration

Advantagesnone

Disadvantagesmany

"...bill.you should put your trust in smaller established garages with less overheads and are more interested in you rather than your credit card ..." Read review
24.08.2010

Ciao members have rated this review on average: not helpful

Community Level 1supMAN

supMAN

---------------------

Advantages---

Disadvantages----

"- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - --- - - -- - -- -- -- -- ----- --- -- - - -- - - -- - -- - --- - - - - - - -- --- --- --- --- ---- --- --- ------------------------------ -- ---------- --------- ------ - - --- --- ---- --- --- --- --- - g g g g g ga a a a a a- - - -- - ---- - ----------- - --- -- --- ---- --- --- --- --- --- --- --- --- -- --- --- --- ---- ---- --- --- ---- ---- ..." Read review
16.08.2010

Ciao members have rated this review on average: not helpful



Are you the manufacturer / provider of IN 'n' OUT Drive Through Service & Xpress Mot? Click here