Jessops

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Reviews - Jessops

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Super

“Almost every town has one”

published 19/05/2005

Good range of stock, fantastic customer service, o...

They have devoured the competition, moved towards ...

I'VE CORRECTED A SMALLBUT VERY IMPORTANT POINT REGARDING ACCESS FOR PHYSICALLY CHALLENGED PEOPLE IN BIRMINGHAM TEMPLE ROW STORE. I first encountered Jessops in Birmingham back in 1984 shortly after puchasing my very first SLR camera-a solar powered Ricoh called an XR-S (long obsolete),and hunting...

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Excellent

“Video killed the radio star”

published 26/06/2003

Unbelievably helpful staff

I'm showing my age with that title!

Jessops have won Practical Photography magazine's 'People's Choice Award' for Best Photo Retailer for the last seven years, and it's not hard to see why. We have visited three different Jessops stores in the space of a month, on no less than ten different occasions in total, and all staff were...

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Super

“Smile!”

published 26/10/2005

Great store, knowledgable staff, up to date range,...

None that I found

A couple of weeks ago I finally allowed myself to go and buy the digital camera that I had been wanting for months. Once I had decided on the one I wanted I was remarkably restrained and instead of rushing out and buying it at the local Dixons (where no one knew anything about anything and...

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Not for me

“Warning to buyers”

published 11/08/2010

None

My Daughter never received her Birthday present

Recently I purchased a Camera from their website. The advert stated 24 hour delivery. No Money will be taken from 'Your Account' until the item is dispatched. The first thing that should have warned me to question the honesty of this company was that the money was charged to my Debit card...

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Not for me

None

No films returned

I took four films into Jessops for processing. These were of my daughter's wedding and there were three colour and one B&W. Jessops managed to lose all four films. Now losing one might be considered unlucky, but four is just incompetence. In my view the staff were uncaring, and came out with a...

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Not for me

None

They sell you faulty goods and then try to charge ...

I bought a camera from Jessops and it stopped working after only 10 months. I took it back to the store and after about three months I finally contacted them to ask what had happened. They said the warranty had been invalidated due to "corrosion" and wanted to charge me 150 pounds for repair. I...

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Not for me

“Jessops Online”

published 20/11/2008

Easy to buy online

Possibility of supplying used/demo stock and passi...

I recently ordered online, a new Canon 300mm f4L lens at a price of £850. What was sent was NOT new. It was packed incorrectly, the lens cap was scuffed, the front lens element was dusty and the box had a stock return label on it. In short, Jessup's sent a used/demo lens and tried to pass it off...

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