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Home > Internet > Online Shopping > .com Online Shopping > Johnlewis.com

User Reviews

for Johnlewis.com

Rating Summary based on 7 reviews

  • 5 Stars
    		3
  • 4 Stars
    		3
  • 3 Stars
    		1
  • 2 Stars
    		0
  • 1 Star
    		0

Detailed rating

  • Ability to customise
  • Customer service support
  • Layout & Design
  • Navigation
  • Prices
  		• 1.0
  		• 5.0
  		• 5.0
  		• 5.0
  		• 4.0
Previous page Next page Page 1 of 1 | 1 to 7 out of 7 Review(s)
  • 126 of 126 Ciao users found the following review helpful
    Picture of moose

    moose

    3 Stars JOHN GOT IT WRONG 15/02/2002
    User recommends the product

    Advantages Advantages Easy to use site, great money saving deals to be found, reliable delivery

    Disadvantages Disadvantages They got my order wrong! Missing pictures

    I have a confession! I am one of those people who gets sucked into junk e-mails! And not only do I get sucked in enough to read them, I also end up spending vast amounts of money on them too! A couple of weeks ago I came across an online voucher entitling me to spend £30 with Johnlewis.com and get £10 off my first order. Now this was sorely tempting, I even got to the stage of confirming my order….only to be informed that the products that I wanted were out of stock. So I left it……until last week! Last week I received an e-mail via Ipoints telling me that if I placed an order ... more
  • 19 of 19 Ciao users found the following review helpful
    Picture of antsss

    antsss

    5 Stars Super smashing great! 17/12/2003
    User recommends the product

    Advantages Advantages Great order system, fantastic customer service, dicount codes, 0845 number.

    Disadvantages Disadvantages Some images incorrect, a bit expensive without the vouchers and they do charge for delivery.

    I have to be honest with you - I've never been in a John Lewis shop in my life. I wouldn't even know where my nearest John Lewis is. I've always regarded them as an upmarket, expensive retailer more aimed at middle-aged, middle-class people... being an impoverished 24 year old, I didn't really think that John Lewis had anything to offer someone like me. But recently I've become very obsessed with online bargain hunting. Name a major online retailer and I can probably tell you the voucher codes they're currently offering and how much money you can save. John Lewis are undoubtedly the best ... more
  • 25 of 25 Ciao users found the following review helpful
    Picture of KatherineA

    Level 4 KatherineA

    Member since 08/07/2004

    Reviews written: 31

    5 Stars johnlewis.com gives great customer service 09/07/2004
    User recommends the product

    Advantages Advantages Well laid out site and great product pictures

    Disadvantages Disadvantages Not as much product choice as I'd like

    John Lewis, the department store chain, now has online shopping available on johnlewis.com. I first regsitered about a year ago and received a £10 voucher via e-mail off my first order, so I went into the website and was pleased to find it was well laid out and very easy to navigate. All the products have great pictures so its like looking at a nice catalogue. I purchased a toy from the "baby" section and had it sent directly to friends as a christening gift. They reported it arrived 3 days later, no problems. After that I have used the site occasionally for gifts - there are nice selections ... more
  • 20 of 20 Ciao users found the following review helpful
    Picture of Ruthiejane

    Level 2 Ruthiejane

    Member since 11/06/2002

    Reviews written: 18

    4 Stars A mixed experience 09/07/2005
    User recommends the product

    Advantages Advantages Large range of goods delivered to your door

    Disadvantages Disadvantages Not able to see and touch goods before purchase

    Excellent range of goods, and choice of products. Even more than I would expect to find in store. The home page is too long. Otherwise well laid out, with attractive spacing, colours etc. The search facility worked very quickly and found what I was looking for. It would be nice to have an advanced search facility to give more details about the product searched for. The price is in fairly small type, but is still clear. I know enough to be able to make a purchase. Stock levels are displayed on the product page, saving the inconvienece of ordering and then finding out of stock. Using the ... more
  • 8 of 9 Ciao users found the following review helpful
    Picture of chrisOne

    Level 2 chrisOne

    Member since 31/05/2001

    Reviews written: 14

    4 Stars Classier than your average department store 10/02/2005
    User recommends the product

    Advantages Advantages Not the cheapest; good quality branded goods

    Disadvantages Disadvantages Delivery charges

    First, I've got to say - I'm a convert to internet shopping, beat the crowds, choose at your leisure, at whatever time of day you want. I first used the johnlewis.com site about a year ago, mainly attracted because I had been sent some kind of money-off voucher, which was for £10. On that occasion I bought an item worth £20.00, the minimum amount I could spend using the voucher. It was a Swiss Army knife, actually. At the time it seemed to be a very competitive price. Delivery charges needed to be added on - £3.95 for standard delivery. If you buy more than £150 worth there is no charge for ... more
  • 1 of 5 Ciao users found the following review helpful
    Picture of toyo

    Level 1 toyo

    Member since 10/10/2009

    Reviews written: 2

    5 Stars great products,,,,,fast FREE delivery services 10/10/2009
    User recommends the product

    Advantages Advantages delivery services are free and spot on

    Disadvantages Disadvantages some products are a bit expensive

    have shopped with john lewis online over and over again,their products are wonderful,,,though some products are a bit on the high side but if u are looking for perfection ,,that shld be where you should be shopping,cant fault the delivery services...unlike most online delivery services,,,its simply great,ontime without hassles, you dont have to call to remind them of an undelivered parcel,,and the sweetest part is that its free,u dont pay nothing.and the refund policy is great as welll...customer services spot on,they will even ring you back if you wish, you send them a mail regarding a ... more
  • 1 of 4 Ciao users found the following review helpful
    Picture of MrsC1234

    Level 1 MrsC1234

    Member since 23/07/2010

    Reviews written: 11

    4 Stars Johnlewis.com 23/07/2010
    User recommends the product

    Advantages Advantages Easy to navigate site, easy to pay and fast

    Disadvantages Disadvantages The delivery slot is too unspecific

    We have recently purchased a new kettle as our old one was so full of Limescale and the lid had broken! We decided to buy the Kenwood Energy Sense Kettle from Johnlewis.com as we had some gift vouchers left over from Christmas. The website itself is easy to find and operate. The home page has tabs on it which enable you to find the items that you are looking for a bit easier. These tabs include womens, mens, children, home, sport and leisure and gifts to name but a few. As you scroll over these tabs a drop down menu appears to give a better idea of what is available in these sections. There is ... more
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