Kensington Expert Mouse trackball

While the actual trackball is an excellent piece of equipement (big, ergonomic, plenty of buttons), everything else is quite wrong when you buy it. The price is probably double what it should be, and for that money you get a very lousy customer support: no answers, or automated answers that don\'t pertain to the problem. Another problem is that the drivers are poorly designed and have plenty of conflicts with dotnet applications, like random crashes, components not working, and even freezing windows. Their answer after 5 emails: it\'s a known issue...(nowhere to be found on the website). Pros: ... more

Since I wrote the reivew below, Kensington have *finally* released Windows drivers that work on my now Windows 7 machine. Original review: I bought three of these devices only to discover that Kensington do not support it with Vista drivers, meaning that only the bottom two buttons will work with the default Vista drivers. I emailed customer support at Kensington about this problem and they informed me that there are no drivers for Vista and that they are not developing any. They said the mouse works fine with the default Vista drivers anyway, but when I informed them that only the bottom two ... more

22nd May 2007 Not Kensington's finest! Pros: The trackball runs smooth if operating normally. The looks and feel are good (except the scroll ring). Cons: First off, I never abused both (one of which was a replacement) of my Kensington mouses . The scroll ring sucks, they need a better bearing than plastic on plastic. After about 1 or 2 months one of the small red trackball supports (keep ball off of cup and rotating freely) fell off, made the ball rough and obnoxious. I got the unit replaced (Kensington was more than hospitable ++) However the unit I got had a finicky USB controller, and it ... more