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User Reviews

for Kensington Expert Mouse trackball

Rating Summary based on 4 reviews

  • 5 Stars
    1
  • 4 Stars
    0
  • 3 Stars
    0
  • 2 Stars
    2
  • 1 Star
    1

Detailed rating

  • Ease of use
  • Instruction manual
  • Look & feel
  • Manufacturer Support
  • Range of extra features / functions
  • 3.7
  • 2.0
  • 4.3
  • 2.3
  • 3.3
Previous page Next page Page 1 of 1 | 1 to 4 out of 4 Review(s)
  • 5 of 5 Ciao users found the following review helpful
    Picture of andycted

    andycted

    User doesn't recommend the product

    Advantages Advantages Size, ergonomics

    Disadvantages Disadvantages Price, drivers, compatibility, customer support, noisy

    While the actual trackball is an excellent piece of equipement (big, ergonomic, plenty of buttons), everything else is quite wrong when you buy it. The price is probably double what it should be, and for that money you get a very lousy customer support: no answers, or automated answers that don\'t pertain to the problem. Another problem is that the drivers are poorly designed and have plenty of conflicts with dotnet applications, like random crashes, components not working, and even freezing windows. Their answer after 5 emails: it\'s a known issue...(nowhere to be found on the website). Pros: ... more
  • 1 of 2 Ciao users found the following review helpful
    5 Stars Quick review of Kensington Expert Mouse by michalczyk 27/07/2007
    The Kensington Expert Mouse is by far the best pointing device I have ever used. I had been using a Logitech MX, which I have since sold.
  • 2 of 4 Ciao users found the following review helpful
    Picture of dwmusic

    dwmusic

    User doesn't recommend the product

    Advantages Advantages they will take it back

    Disadvantages Disadvantages not Vista compatible

    Since I wrote the reivew below, Kensington have *finally* released Windows drivers that work on my now Windows 7 machine. Original review: I bought three of these devices only to discover that Kensington do not support it with Vista drivers, meaning that only the bottom two buttons will work with the default Vista drivers. I emailed customer support at Kensington about this problem and they informed me that there are no drivers for Vista and that they are not developing any. They said the mouse works fine with the default Vista drivers anyway, but when I informed them that only the bottom two ... more
  • 3 of 4 Ciao users found the following review helpful
    Picture of maclennan33

    maclennan33

    User doesn't recommend the product

    Advantages Advantages Looks good

    Disadvantages Disadvantages The price considering its durability

    22nd May 2007 Not Kensington's finest! Pros: The trackball runs smooth if operating normally. The looks and feel are good (except the scroll ring). Cons: First off, I never abused both (one of which was a replacement) of my Kensington mouses . The scroll ring sucks, they need a better bearing than plastic on plastic. After about 1 or 2 months one of the small red trackball supports (keep ball off of cup and rotating freely) fell off, made the ball rough and obnoxious. I got the unit replaced (Kensington was more than hospitable ++) However the unit I got had a finicky USB controller, and it ... more
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