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Home > Internet > Online Shopping > .com Online Shopping > Kitbag.com

User Reviews

for Kitbag.com

Rating Summary based on 27 reviews

  • 5 Stars
    		1
  • 4 Stars
    		6
  • 3 Stars
    		1
  • 2 Stars
    		4
  • 1 Star
    		15

Detailed rating

  • Ability to customise
  • Customer service support
  • Layout & Design
  • Navigation
  • Prices
  		• 2.0
  		• 2.0
  		• 2.0
  		• 2.0
  		• 1.0

Review attribute filters

Previous page Next page Page 1 of 3 | 1 to 10 out of 27 Review(s)
  • 91 of 91 Ciao users found the following review helpful
    Picture of Lizard_Lover

    Lizard_Lover

    4 Stars Pack up your sportswear in your old kit bag 26/01/2004
    User recommends the product

    Advantages Advantages Speedy delivery, excellent customer service

    Disadvantages Disadvantages The site caters for men and children rather than women

    There are many different sportswear retailers on the internet at present, but I have found one site, which I return to, on a regular basis to place orders, both for my son and my partner. Kitbag.com specialises in leisurewear and sportswear, and the company pride themselves on their speedy delivery and excellent customer service. The home page is set out in a plain and simple navy blue and white design, having all links spaced out evenly, and well presented. To the left hand side of the home page there are a number of links, which set out the different departments on the site. WOMENS ... more
  • 14 of 14 Ciao users found the following review helpful
    Picture of NJGranger

    NJGranger

    4 Stars Kitbag strikes the post as strips go AWOL. 06/12/2004
    User recommends the product

    Advantages Advantages Fast, easy and effective

    Disadvantages Disadvantages Slightly limited selections

    Whilst on the hunt to find frivolous football kit to whittle my hard earned pennies away on, I was recommended kitbag.com by of all people - Coca Cola. Duly intregued, a few clicks here there and everywhere saw me arrive at a slightly ordinary in appearance internet store. Not to be deterred i plunged headlong into the wonders of replica shirts and equally superfluous sportswear. The website in general is easy to navigate; sticking to the no frames - no fuss theory, sadly lacking in a number of websites. The extendendable menus pinged open happily and with a search function actually finding ... more
  • 4 of 4 Ciao users found the following review helpful
    Picture of Loz09

    Loz09

    4 Stars Kitbag: recommended to all sports fans 12/07/2009
    User recommends the product

    Advantages Advantages User firendly site with good pricing

    Disadvantages Disadvantages Delivery costs

    With it's sleek design and layout Kitbag will have you feeling comfortable from the first time you browse their site. User friendly and clear pricing make this a great site, especially if you want to get a quick price check on an item you have seen elsewhere. They offer almost every piece of clothing merchandise that a modern day sports fan could ask for. The quick search bar at the side of the page also allows you to skip straight to an item if you know exactly what you want to buy. As a football fan I found this a great site for all premiership and international football shirts, none of ... more
  • 10 of 11 Ciao users found the following review helpful
    Picture of Garza007

    Garza007

    5 Stars Pretty Useful 05/10/2000
    User recommends the product

    Advantages Advantages Delivery

    Disadvantages Disadvantages Don't get to try them out

    Kitbag.com is a very good UK sports store online... You can buy a lot of different sports clothes, equipment and acessories... these include things like football, rugby, F1 and leisure wear... Kitbag.com is a very easy site to use, it's quick and has quick a lot to choose from... Clothes are round bout the same price as in the shops, most of the time it's cheaper, plus you get it deliveres to your doorstep for free, with every purchase over £15, and delivery is very quick... usually a few days, max 2 weeks... But the thing about buying online is that you don't get to try it on first... ... more
  • 6 of 6 Ciao users found the following review helpful
    Picture of robertliu84

    robertliu84

    4 Stars Good but could be better 25/12/2000
    User recommends the product

    Advantages Advantages Free delivery, sells a variety of products

    Disadvantages Disadvantages Wider range of products.

    Kitbag sells loads of sports merchandise, but I feel isn't really enough. Yes there is this and that including loads of football goodies, and even F1 and rugby stuff. The range of products is quite limited. Price is reasonable here, and there are some special offers now and then. But overall price could go down a little. The website is quite good with good views of each products. They also display prices in different currencies, which could be useful for someone in another country, but not for me. There are quite a few brand names, such as Nike, Reebok etc... and sell a lot of F1 merchandise ... more
  • 6 of 6 Ciao users found the following review helpful
    Picture of bean69

    bean69

    1 Star Incompetent beyond belief 24/12/2008
    User doesn't recommend the product

    Advantages Advantages none

    Disadvantages Disadvantages Poor customer service

    What an awful company these are. I am shocked that the official England football team website uses them to sell products. I placed an order with them which I was then told hadnt been processed. I rang them and they said no your transaction has not gone through. I then proceeded to try again but as before they stated transaction had not gone through. So I then went directly through the Kitbag site rather than through the England website and the transaction went through. This is where the problems started. The money for the third attempt cleared and I received my jacket. But one day later when ... more
  • 5 of 5 Ciao users found the following review helpful
    Picture of Smith24

    Smith24

    2 Stars I didn't know if I was ever going to see anything 02/02/2001
    User doesn't recommend the product

    Advantages Advantages None

    Disadvantages Disadvantages crap quality, took forever to send

    I have only had one experience with kitbag and this was a crap one. I didn't really look round the site much all I wanted to see was the liverpool old style football shirts. So i quickly ordered two and an england shirt as it was half price. I ordered these at the beginning of june for my other halfs birthday at the end of July. I got one email I think from them telling me that the goods were not in stock and that I could to cancel my order if I wanted to.but I thought I will wait. Then to tell you the truth I totally forgot about them. Then I think about October November time then arrive on ... more
  • 21 of 22 Ciao users found the following review helpful
    Picture of barefootbabe

    barefootbabe

    3 Stars Kitbag.com 18/08/2004
    User doesn't recommend the product

    Advantages Advantages Good Layout, easy to navigate

    Disadvantages Disadvantages customer services phone call has a long wait

    Kitbag sell sportswear, trainers, football shirts etc, and pride themselves on their speed. When the site is added to your favourites the title is "kitbag, your kit quick" I think not. This was my first and only experience with Kitbag. I made my order on 4th August. A pair of trainers for my son. Confirmation e-mails came the same day. However. The amount of money I paid on my debit card was taken out twice. I rang the customer services phone number and waited 10 minuites, I was then connected to an answerphone and left my name and number to be called back. After 24 hours I was not called back ... more
  • 31 of 33 Ciao users found the following review helpful
    1 Star Quick review of kitbag.com by trevnfi98 17/11/2007
    This is the worst firm I have ever dealt with on the Internet. I ordered a complete England kit for my son and an England shirt for myself, both with England V Brazil motives. the parcel arrived within a week. What they had sent was either the wrong spec or the wrong size. I contacted them and sent items back at £6 postage. A further week or so followed with phone calls in between waiting for parcel which eventually arrived. Only socks were wrong this time. So duly phoned them and they promised discount off next order and postage back, so ... more
  • 26 of 27 Ciao users found the following review helpful
    1 Star Quick review of kitbag.com by AussieBattler 05/11/2007
    Only had one experience with kitbag and it was shocking. Placed an order on Thursday for next day delivery, nothing turned up. Sent an email on Saturday, no response to my email. Phoned on Tuesday afternoon and was told that my order hadn't even been dispatched yet. Asked them if I would now get it next day and was told "no, it will take 2 days". Asked why nobody replied to my email and was told "oh our emails aren't working today". Oh ok. So why didn't you reply on Monday. "Don't know" was the reply. In the way of an ... more
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