Kwik-Fit Tyre & Exhaust Centres

Kwik fit with their signs and glorious advertising 'you can't get better than a Kwik fit fitter'- you'd think well, I must give them a try, because one of the beauties of Kwik Fit is that they are literally everywhere, yes literally everywhere. Last count there were at least 600 of them around the country. An attractive proposition if your looking for a garage. Or is it? Kwit Fit, founded by Tom Farmer, and its first centre opened in Edinburgh in ...
...Motor Company for a cool £1bn only to be sold in 2002 to CVC Capital Partners and again in 2005 to the French company PAI Partners. Kwik Fit prides itself on customer service, you notice this on their flyers which reads 'customer satisfaction' but with satisfaction struck through and replaced by 'delight' above. Question is, how far is this true? Certainly, the availability of garages are not an issue. I live in North Birmingham, and I know there ...

makro74 23.08.2008 · Read full review
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Review of Kwik-Fit Tyre & Exhaust Centres

I had to finally accept the truth - all four tyres on my car needed replacing, despite the protests from my credit card. I went to my local branch of ATS and asked for a price. They quoted £528 and could have the tyres in and on my car the next day. I went home slightly grief stricken by this amount so got busy on the internet to see what other prices I could find (whilst my credit card hid under the bed, quietly sobbing.) I wasn't particularly ...
...fairly remote part of Wales so outlets of any retailer are few and far between. However, I did have a look at Kwik Fit's website www.kwik-fit.com to see if there was a branch nearby, and if so, what price they could offer. I thought that it would be quite complicated and I would need to search through lists of tyres, with weird specifications and numbers on them that wouldn't mean a lot to me but I was pleasantly surprised! On the Kwik Fit site, ...

Pip2002 28.10.2009 · Read full review
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Review of Kwik-Fit Tyre & Exhaust Centres

...off to the garage. Cue Kwik-fit - picked purely due to its location. Located on the main road, even we could spot its massive exterior and obvious blue sign. The car park was ample for my rubbish parking so we dumped the car and wandered in. Playing the ignorant female card, we announced we had a puncture which needed immediate repair and a replacement one that may or may not be attached to the car properly. Perhaps it was my elderly mother who ...
...fluttering that did it, but nevertheless 3 men clamoured to help us. After explaining the situation - NEC was waiting, mother impatient, stupid temporary tyre that wouldn't get us up the motorway etc- we needed the puncture done by sun morning. The lovely man said it would be done and we could pick it up before 6 the same day or anytime sat or sun - perfecto! Not bothering to ask the price, we set off knowing that the problem would be resolved and ...

rolletrog 02.04.2008 (03.04.2008) · Read full review
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Review of Kwik-Fit Tyre & Exhaust Centres

...to go with my local Kwik-Fit as they were within walking distance of my house and I could go home if I needed to leave the car for any length of time. They ordered the tyres in for me and I took the car in to have them fitted. Service When I arrived I said it was the rear tyres that had worn and needed replacing. They checked the front tyres for me (oh oh! I thought. Here we go with the 'You really need to replace these too madam……) but to my surprise ...
...impressed I am intending to write to Kwik-Fit and express my gratitude. I can only give my experience of my local Kwik-Fit and not the company as a whole but if this is an example of how Kwik-Fit now want to treat their customers then hat's off to them. ...

freakydeaky 11.04.2003 · Read full review
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Review of Kwik-Fit Tyre & Exhaust Centres

...INTRODUCTION: It seems that Kwik-Fit don't just have a difficulty with spelling, they also have a problem with honesty. Their staff earn commission on what they sell and consequently a young woman like me, dependant on her car, instantly transforms the mechanics from men with spanners into the most prolific of con artists, dodging and weaving innocent questions and scrambling to make a buck. Of course, these monsters didn't realise that they were ...
...because it was convenient; the Kwik-Fit garage in Exeter is near to the city centre which is where we had planned to spend the few hours that the MOT would take. It saved us about £3 in car parking and I was pretty sure that by the time we had finished looking at suits and ties the car would be ready for us to drive back to Exmouth to visit the soon-to-be-in-laws. I had had tyres and exhausts changed at Kwik-fit in the past, although they were slightly ...

treley 05.08.2006 (09.08.2006) · Read full review
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Review of Kwik-Fit Tyre & Exhaust Centres

...of having to visit 3 Kwik-Fit branches this week - and the service (or lack of it) was equally poor at all of them. Initially I visited the Stevenage branch to get my front brake pads changed. After about 20 minutes of waiting I was finally informed, by the under stress manager, that he was too busy to do it there as he only had 1 brake technician and suggested I drive across to the Hitchin branch. 20 minutes later (at 4:10pm) I was in the Hitchin ...
...that it was too late to get the parts so I would have to come back tomorrow. It was only 20 minutes after my Stevenage experience - surely the manager there could have told me not to bother wasting my time driving over at that time of day? I gave up on the brakes and got them done at the main dealer. Imagine my disappointment when I was told I needed 2 new tryes - the Kwik Fit nightmare was to start all over again. This time I went into Bedford ...

Nikrush 30.04.2009 (05.05.2009) · Read full review
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Review of Kwik-Fit Tyre & Exhaust Centres

Needing a new tyre for our car I decided to telephone around to find the best and cheapest deal. You would think that this would be simple wouldn't you. You ring up and go to the one that has the deal for you.. No there is an art to this! Never presume that the place that was cheapest last time will be the cheapest this time. I ring around about 5 places - that is because in our nearest town there are only 5 places that sell tyres. Beware that ...
...price and then you will get that added sentence saying but they do not have them in stock at the moment. What you do do though is remember the lowest quote. You then telephone Kwik Fit and if they run their business like our local one does the first question they will ask is "what is the cheapest quote you have had". Now you do answer this truthfully but I dont think you need to say that they didnt have them in stock! Kwik Fit will quote you a ...

MAllen400 15.01.2008 · Read full review
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Review of Kwik-Fit Tyre & Exhaust Centres

...I received a letter from Kwik-Fit after having read this review. They apologised that they had not been in touch sooner, but had not received the letter I sent. The matter is now being looked into.*** ***UPDATE 17/10/04*** After a phone conversation with a very helpful lady at the Customer Services department, and a follow up call from the manager of the local center, this matter has now been resolved to mutual satisfaction. This comprised of a ...
...give Kwik Fit another chance when my car next needs work, hoping that this incident was a one-off. (Look out for an updated review at a later date !!!). So, to summarise... Good Points - No need to book your car in / relatively fast service / Brake pads and shoes guaranteed against wear & tear and damage for life of car. Bad Points - Poor workmanship / poor service (on this occasion). For information, the opening hours of this branch are Monday ...

SRowlands 13.09.2004 (17.10.2004) · Read full review
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Review of Kwik-Fit Tyre & Exhaust Centres

Last week my trusty Berlingo started making a terrible graunching noise every time I applied the brakes, I guessed I needed a new brake pad so I did some research on the Internet to find out what my options were. The one place I did not consider going to is the main dealer where I originally bought the car. Main dealer prices are a total rip off in my experience, making huge profits via the service department which the sales department can then ...
...I searched various parts suppliers first to get a feel for the costs I could expect to pay for parts alone. It appears that Citroen have used two different makes of front brake pad on the Berlingo (mine is 2003 model) and of course the cost depends on which make is fitted. There is one make which costs around £40 and another which costs around £55 - these were the average prices I found while searching. I also looked up the cost of replacing the ...

pmdunn 27.02.2007 · Read full review
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Review of Kwik-Fit Tyre & Exhaust Centres

I have worked in the motor industry for over 30 years & 20 of those years were as a mechanic. I have witnessed some appalling examples of poor workmanship & bad working practices form Kwik Fit & other fast fit companies but one example close to home around three years ago left me utterly disgusted. A young couple (friend of the family) who live in South West Scotland took their 12 year old Nissan Micra for a MOT to their local garage & it passed ...
...the old Japanese built Nissan Micra, although a little tinny, were as tough as old boots mechanically. Two days later they travelled with their baby son to Aberdeen & suffered a puncture, rather than change the wheel they drove it a short distance to a Kwik Fit depot & asked them to repair it. They were informed by one of their commission led fitters that the tyre would not repair & a new one was needed. A price was agreed on & the tyre was fitted. ...

ScottishWestie 03.10.2007 · Read full review
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Review of Kwik-Fit Tyre & Exhaust Centres

I know it's a corny title, but I happen to think that all in all, you probably can't. I needed to go to Kwik Fit this morning becasue I had a puncture and the garage that takes care of my car has an arrangement with them- they do the tyres and exhausts and my gareage does the servicing. Seems fine to me. So off I went. Luckily it is Monday today and I knew that it might not be too busy- and I was right. Saturdays get very busy and I wouldn't really ...
...don't mind leaving your car there until they fix it- perhaps you have some shopping to do. That's a sensible thing to do unless you are fascinated by cars- which I'm not. WHAT IT'S LIKE You go to reception and there's a little waiting area with seats and a coffee machine and some magazines, and a big plate glass window that you can look through to see how your car is. It looks onto the workshops with the ramps that you drive your car onto for the ...

ginger59 09.06.2003 · Read full review
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Review of Kwik-Fit Tyre & Exhaust Centres

Or so they say. I have a lease car and my leasing company has an account with Kwik Fit. I normally use the Bournemouth branch at Bear Cross and have nothing but praise for them. Whenever I think that my tyres might be getting a bit shiny I pop in on my way past and one of their team will immediately check them for me. If all is well I am on my way in moments, usually with a recomendation of when to check again. If I need a new tyre they are very ...
...less than 30 minutes or I might go off and complete another job then come back later. When I had a repairable puncture they fixed it and I was on my way with nothing to pay. When winter is approaching they do a pre-winter check, also for free and make recomendations as required. last time I walked away with a freeby winter pack including screen wash, de-icer and a chamois. I still haven't used the de-icer, it doesn't often freeze hard enough to need ...

JeffFromPoole 23.08.2006 · Read full review
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Review of Kwik-Fit Tyre & Exhaust Centres

Hi, This is my MOT experience from a Kwik fit depot in Hitchin Herts. I had booked my Mot test online for a specific time and duly turned up early for the appointment. I left the car and keys with the person at the desk and returned 35 minutes later. To my amazement my car was still standing outside in the same position that I left it. I asked the person behind the desk if the car was done to which he replied no we haven't started it yet. "You know ...
...said. In all my years of owning a car a MOT test has never taken anywhere near an hour. Anyway I said to the chap but you haven't even started it yet, and it was booked in for a test 35 minutes previously, if it takes an hour from now for a test, then in total my car would have to be here for an hour and thirty five minutes. Anyhow he said that he would get someone to do it now, which they did. About 15 minutes later I was summoned by the fitter ...

billyandbenny 21.08.2009 · Read full review
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Review of Kwik-Fit Tyre & Exhaust Centres

I checked my vehicle; a BMW 740i into my local 'Kwik-Fit' station based at Abbeyforegate in Shrewsbury on Friday the 7th of November 2008 for an annual M.O.T. test, which was subsequently tested and failed by Mr. Julian Inns. I was advised at the time that the reason for failure was due to a rear suspension arm having too much play, I asked there and then for a price of replacement and fitting to fall in line with 'Kwik-Fits' re-testing timeline ...
...including fitting would be approx. £50.00 but when a call in my presence was made to their supplier, questions were asked over which suspension arm would be required, a shouted message across the services bays was return with you need a straight one, this was then re-quoted at £110.00 including fitting, apparently the £50.00 quoted by a service technician wouldn't of even covered the part cost's. I had also at this time enquired regarding the costs ...

sbgroup 18.11.2008 · Read full review
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Review of Kwik-Fit Tyre & Exhaust Centres

don't even get me started with these people. they are so bad at what they do, I had a broken exhaust once on peugeot and i had them change my whole exhaust. I asked if i could only change the broken section, but they insisted inchanging the lot. As a 17 years kid, i agreed cos i didn;t know much about cars. After 1 year, (when the warrenty runs out) the exhaust packs up again, and this time breaking the same place where it broke before. This leaves ...
...or just patched up my old one. charging me 310 quid was not really what i was hoping for with such a dodgy bodge job. After that, i got a custom one made for me at my local powerflow dealer, which at least that one has a 10 year warrenty, and also is alot more cheaper ...

samuaw 24.07.2007 · Read full review
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Review of Kwik-Fit Tyre & Exhaust Centres