Laskys.com

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Reviews - Laskys.com

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Not for me

Great (if sometimes inaccurate) customer service r...

Poor stock visibility & management. Poor performan...

My first order in September 2010 went without a hitch- for a 40" Samsung TV. However, this autumn I have had quite a different experience. I ordered an item which was advertised SIGNIFICANTLY cheaper on both the Comet & Laskys websites than at any other retailer. Comet were unable to process my...

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Not for me

Good website, good prices on most items and quick ...

Their dreadful customer service team.

Wednesday 12.11.08: I had the bad idea of ordering an ACER laptop through laskys. The website is very easy to use and they have a very good range of products. The price was also very good. That's the only good part. First problem: two days after purchasing (it was a Friday) the laptop I took a...

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Not for me

Prices

God knows when you will receive your chosen produc...

I ordered a Hotpoint TCD970 condenser tumble dryer from Laskys for a very good price and was given a delivery date of Wednesday 14th October (ordered this around a week before) which was not a problem as it was free delivery and i had time to make arrangements to be home to take delivery. It was...

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Not for me

none

Appalling service.

I ordered a new washing machine and cooker from laskys. I paid extra for a Sunday delivery. I also paid extra for removing the old items. My goods arrived but I was told by the two delivery men that another van would collect my old appliances later. They even told me that they had contacted their...

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Super

“ Laskys.com”

published 10/01/2009

variety of products

customer care takes time to answer calls but resol...

Laskys.com is a website i can trust. I read many not good reviews about them but it seems i wasn't a victim of that. When i was making a research to buy a PS3, i contacted Laskys customer care for some more information and i got exactly what i wanted to get and so i decided and went on to a SONY...

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Excellent

published 24/10/2008

I ordered a JVC Everio GZMS100 camcorder from Laskys on Wed. 22nd Oct. Received order confirmation e-mail straight away and soon after a delivery date advice from them. The delivery was exactly as expected on the 24th. Their price was very competitive although not quite the cheapest, only a couple of pounds in it. Having used Laskys before without any problems, even being refunded very quickly on a past defective item, I used them again. The product seems quite good and well made too if a basic point and shoot camcorder is required. Have yet to fully appraise it though.

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Not for me

Cheap

Shocking customer service

To begin with I am not interested in positive reviews, when placing any order I generally go straight to the negatives. On this occaision I went against my better judgement and decided to give Laskys a go based on the need for a quick delivery time due to moving. Ordering and delivery times were...

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Not for me

Competitive prices

Customer services, order tracking, delivery

The site was pretty straight forward to use and the checkout process simple - although there were limited delivery options - I'd like something more specific than "2-3 days" for paid delivery. I called up after the order to see if this could be sent quicker and was impressed that it could come...

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Not for me

published 14/10/2008

Don't buy from laskys.com Their customer support is awful. They won't allow me to return a high value Apple item untouched and still in its entire original packaging as it is past the 7 days minimum stipulated by the distance selling regulations. It was actually about two weeks from when I purchased it for my girlfriends birthday. WARNING don't buy anything from them if you expect fair treatment or good customer service.

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Not for me

“Very Poor Delivery Service”

published 28/11/2008

None

Lots

Terrible delivery service, though not all their fault Parcel force at fault also. Customer service sent me on a wild goose chase to try and find the parcel that ParcelForce had attempted to deliver but left no card at my house saying it was in the local post office! By the time I found this out...

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Not for me

published 06/10/2008

Ordered hotpoint washing machine on 28/09/2008,was promised delivery on 6/10/2008.Checked by phone on 3/10/2008 and Laskys confirmed delivery date.Received text message mid afternoon on 3/10/2008 saying delivery was on 4/10/2008,I rang Laskys and the only explanation they offered was that there was a delay on deliveries,this was a house-warming gift for my parents, and if they had not been desperate for a machine I would have cancelled order.SHALL NOT BUY FROM LASKYS AGAIN.

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Not for me

published 13/12/2008

DO NOT ORDER FROM THIS COMPANY. THERE PRODUCT AFTERCARE IS APPALING. OUR DRYER HAS BEEN BROKEN FOR WEEKS AND THEY WILL NOT GIVE US A REFUND. YOU WAIT AGES ON THE TELEPHONE - THEN THEY USE COMET ENGINEERS WHICH MEANS YOU HAVE TO WAIT OVER A WEEK SOMETIMES FOR THE ENGINEER TO ARRIVE - NOT COMET'S FAULT. JUST POOR ORGANISATION FROM LASKY'S. PLEASE ORDER FROM SOMEBODY ELSE. ONE VERY FRUSTRATED CUSTOMER WHO WILL NEVER BUY FROM THEM AGAIN.

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Excellent

published 08/05/2008

Laskys were pretty good for me. I ordered a Cello L2232F and it was the cheapest price I could find on the net. I went to the site, and it was very easy to get around. They had a buying guide too, which made things a bit easier! Their communication emails were fine and detailed, and then the product turned up exactly when they said it would. I would definitely buy from Laskys again!!

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Excellent

published 08/05/2008

I ordered a Samsung PS42Q97HDX LCD TV on Saturday morning, which arrived early Tuesday, quicker than expected. Laskys provided outstanding service and it was £25 cheaper than anywhere else I could find and there was no delivery charge. All round a company I'd recommend to anyone and I will certainly try them first next time.

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Excellent

“Canon Camera”

published 09/05/2008

Great night shots

A bit heavy

I was looking to buy a Canon EOS400D with a twin lens pack as I want to get into photography. I was looking around at some prices when I came across Laskys. Wasn't too sure about buying a Digital SLR from someone I hadn't heard of. The thing that attracted me to them was the £40 saving on Jessops...

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