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Quick reviews (8)

1-15 of 36 reviews Show most helpful reviews first Newest first

 

Community Level 1Simon.Roper

Simon.Roper

Given the run-around! Do not order from them!!

AdvantagesGreat (if sometimes inaccurate) customer service reps.

DisadvantagesPoor stock visibility & management. Poor performance as a company generally.

"My first order in September 2010 went without a hitch- for a 40" Samsung TV. However, this autumn I have had quite a different experience. I ordered an item which was advertised SIGNIFICANTLY cheaper on both the Comet & Laskys websites than at any other retailer. Comet were unable to process my order (effectively the item appeared out of stock), but there seemed to be no such problems at Laskys, so I went ahead and ordered on 11/10 with the free ..." Read review
20.10.2011

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Community Level 1rens7

rens7

My one and ONLY time i ordered from Laskys!!!

AdvantagesPrices

DisadvantagesGod knows when you will receive your chosen product????

"I ordered a Hotpoint TCD970 condenser tumble dryer from Laskys for a very good price and was given a delivery date of Wednesday 14th October (ordered this around a week before) which was not a problem as it was free delivery and i had time to make arrangements to be home to take delivery. It was Tuesday 13th October at 16.11pm that i received an email to say that there had been a delay with delivery on my dryer and will now be here on the 23rd October. 1- ..." Read review
15.10.2009

Ciao members have rated this review on average: very helpful

Community Level 1bscboy

bscboy

The worst customer service ever

AdvantagesGood website, good prices on most items and quick delivery

DisadvantagesTheir dreadful customer service team.

"...I'm confirming the fact that laskys.com sucks! ..." Read review
20.11.2008

Ciao members have rated this review on average: very helpful

Community Level 1stephendy

stephendy

Delivery didn't show - Customer services didn't care.

AdvantagesCompetitive prices

DisadvantagesCustomer services, order tracking, delivery

"The site was pretty straight forward to use and the checkout process simple - although there were limited delivery options - I'd like something more specific than "2-3 days" for paid delivery. I called up after the order to see if this could be sent quicker and was impressed that it could come out on Sunday and paid the extra. I called the day before delivery as I hadn't received a tracking number or any confirmation from Laskys (site is pretty ..." Read review
22.01.2012

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Community Level 1kmmg72

kmmg72

Laskys customer service is disgraceful

Advantagesnone

DisadvantagesAppalling service.

"I ordered a new washing machine and cooker from laskys. I paid extra for a Sunday delivery. I also paid extra for removing the old items. My goods arrived but I was told by the two delivery men that another van would collect my old appliances later. They even told me that they had contacted their customer services department to make sure my goods would be collected the same day. I now couldn't even get in my kitchen as I had two appliance which I'd ..." Read review
25.10.2009

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Community Level 1kumin123

kumin123

Laskys.com

Advantagesvariety of products

Disadvantagescustomer care takes time to answer calls but resolves issues

"Laskys.com is a website i can trust. I read many not good reviews about them but it seems i wasn't a victim of that. When i was making a research to buy a PS3, i contacted Laskys customer care for some more information and i got exactly what i wanted to get and so i decided and went on to a SONY PS3 80GB at £299.99 and it was delivered to me successfully without any waste of time and in the promised time period. I had a good time talking with the ..." Read review
10.01.2009

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Community Level 1BishopWick...

BishopWickham

Samsung Fridge Freezer buying 'experience'

AdvantagesCheap

DisadvantagesShocking customer service

"To begin with I am not interested in positive reviews, when placing any order I generally go straight to the negatives. On this occaision I went against my better judgement and decided to give Laskys a go based on the need for a quick delivery time due to moving. Ordering and delivery times were not the issue it was the post sale customer service, or lack of it in this case. The fridge was delivered on time and during the unboxing on the back of ..." Read review
29.09.2010

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Community Level 1Mr-Grumpy

Quick review of Laskys.com

"I ordered a JVC Everio GZMS100 camcorder from Laskys on Wed. 22nd Oct. Received order confirmation e-mail straight away and soon after a delivery date advice from them. The delivery was exactly as expected on the 24th. Their price was very competitive although not quite the cheapest, only a couple of pounds in it. Having used Laskys before without any problems, even being refunded very quickly on a past defective item, I used them again. The product seems quite good and well made too if a basic point and shoot camcorder is required. Have yet to fully appraise it though.
24.10.2008

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Community Level 1081004

081004

Very Poor Delivery Service

AdvantagesNone

DisadvantagesLots

"Terrible delivery service, though not all their fault Parcel force at fault also. Customer service sent me on a wild goose chase to try and find the parcel that ParcelForce had attempted to deliver but left no card at my house saying it was in the local post office! By the time I found this out Post office had returned it and Laskys didn't know where it was! Most of customer service team were very helpful, although did not have full informaton ..." Read review
28.11.2008

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Community Level 1robsta75

Quick review of Laskys.com

"Don't buy from laskys.com Their customer support is awful. They won't allow me to return a high value Apple item untouched and still in its entire original packaging as it is past the 7 days minimum stipulated by the distance selling regulations. It was actually about two weeks from when I purchased it for my girlfriends birthday. WARNING don't buy anything from them if you expect fair treatment or good customer service.
14.10.2008

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Community Level 1keith1951

Quick review of Laskys.com

"Ordered hotpoint washing machine on 28/09/2008,was promised delivery on 6/10/2008.Checked by phone on 3/10/2008 and Laskys confirmed delivery date.Received text message mid afternoon on 3/10/2008 saying delivery was on 4/10/2008,I rang Laskys and the only explanation they offered was that there was a delay on deliveries,this was a house-warming gift for my parents, and if they had not been desperate for a machine I would have cancelled order.SHALL NOT BUY FROM LASKYS AGAIN.
06.10.2008

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Community Level 1Cynomolgus...

Quick review of Laskys.com

"DO NOT ORDER FROM THIS COMPANY. THERE PRODUCT AFTERCARE IS APPALING. OUR DRYER HAS BEEN BROKEN FOR WEEKS AND THEY WILL NOT GIVE US A REFUND. YOU WAIT AGES ON THE TELEPHONE - THEN THEY USE COMET ENGINEERS WHICH MEANS YOU HAVE TO WAIT OVER A WEEK SOMETIMES FOR THE ENGINEER TO ARRIVE - NOT COMET'S FAULT. JUST POOR ORGANISATION FROM LASKY'S. PLEASE ORDER FROM SOMEBODY ELSE. ONE VERY FRUSTRATED CUSTOMER WHO WILL NEVER BUY FROM THEM AGAIN.
13.12.2008

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Community Level 1Holmes79

Holmes79

Canon Camera

AdvantagesGreat night shots

DisadvantagesA bit heavy

"I was looking to buy a Canon EOS400D with a twin lens pack as I want to get into photography. I was looking around at some prices when I came across Laskys. Wasn't too sure about buying a Digital SLR from someone I hadn't heard of. The thing that attracted me to them was the £40 saving on Jessops price. Plus they had free delivery. So i placed the order, on the site it said 5 days for delivery. I got a dispatch email on the day. My new camera arrived ..." Read review
09.05.2008

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Community Level 1chebbers

Quick review of Laskys.com

"Laskys were pretty good for me. I ordered a Cello L2232F and it was the cheapest price I could find on the net. I went to the site, and it was very easy to get around. They had a buying guide too, which made things a bit easier! Their communication emails were fine and detailed, and then the product turned up exactly when they said it would. I would definitely buy from Laskys again!!
08.05.2008

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Community Level 1HappyHamme...

HappyHammer80

Great Service and Excellent Prices

AdvantagesPrice

DisadvantagesNone - top quality experience

"I needed to replace a few kitchen items and did quite a bit off research before deciding on using Laskys. The mixed experiences of other customers worried me a little but as I was in no rush for the items (a fridge freezer, gas cooker, vacuum cleaner and kettle) I could handle a delay in delivery if the price was right. Laskys were cheaper on all four items than anyone else I could find. They had all the items in stock and, (this was the clincher), ..." Read review
14.03.2010

Ciao members have rated this review on average: helpful



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