Rating Summary

1-15 of 109 reviews Show most helpful reviews first Newest first

 

Community Level 5colinlivin...

colinlivingstone

Great service, great freebies

Advantagesgood content, no logon problems

Disadvantagesslow mail server

"...covers BT (at £9.99) and LineOne (at £5), and gives me unlimited off peak access. This means you could easily spend 200 hours a month online without worrying about the cost. Other access packages are also available. What’s more if you sign up now you can choose a CD-Rom valued at up to £30, and get a £5 voucher for amazon. (You might want to see my article on amazon.) A separate promotion through ipoints will give you 50 ipoints and a holiday ..." Read review
02.03.2001

Ciao members have rated this review on average: very helpful

Community Level 5jonathanco...

jonathancowley

F--- OFF FREESERVE, I LOVE LINEONE

Advantagesa satisfying and loving realtionship

Disadvantages50p per minute helpline costs

"...options, but I plumped for LineOne SurfTime, because of the twinkle in it's eyes. For a first date I had a look at the LineOne website to see whether me and LineOne were suited, and I have to say we hit it off pretty well. LineOne said that if I joined SurfTime they would give me a £5 Amazon voucher and a CD-ROM (The Oxford Interactive Encyclopedia). LineOne said the encyclopedia was worth £29.99, but that seems a shallow boast. LineOne also tried ..." Read review
18.07.2001

Ciao members have rated this review on average: very helpful

Community Level 2mikegold

mikegold

not so free

Advantagesnone

Disadvantagesgood chance of getting caught

"...found my settings had been changed to Lineone but no information about the special dialler box. This took a call to Lineone to be told the offer had expired three weeks previously , which i find annoying as the magazine was only issued eighteen days previous to my call ,this is something Lineone could easily posted on their web pages but chose not to. consequentially catching prospective clients . This practice is devious to say the least ..." Read review
10.08.2000

Ciao members have rated this review on average: very helpful

Community Level 5Gardenex

Gardenex

Lineone an ISP that offers good value and service

Advantagesreliable service

Disadvantagessuffers occasional disconnections

"Lineone have provided me so far with a trouble free service and offer a very competitive deal. I am on the unlimited weekend and off peak tariff and apart from the odd disconnection has been trouble free. I 've read a lot of the reports on Ciao about Lineone and they are taking some stick over the quip debacle. But don't let that cloud the issue. Regarding the disconnection thing . Let's be honest how many ISP's provide a totally 100 percent trouble ..." Read review
08.02.2001

Ciao members have rated this review on average: very helpful

Community Level 5cjkace

cjkace

Are LineOne committing fraud

AdvantagesGood connection speed, pretty reliable

DisadvantagesPoor customer support, impossible to cancel Surftime over the phone, 50p per minute tech support

"...get BT (who part own LineOne & also Quip), to collect the money via your phone bill. £5.99 goes to BT for the Surtime Evening & Weekend package and £4.00 goes to Lineone as a service subscription fee. The first few months of Surftime were great. However, just after Christmas, BTInternet announced their new deal, based on FRIACO, which offered true unmetered calls for a flat fee. Great, I thought, and signed up almost immediately. Once I had ..." Read review
21.03.2001

Ciao members have rated this review on average: very helpful

Community Level 2sheez

sheez

Stay WELL away from this one

Advantages50 free ipoints for signing up

DisadvantagesTerrible service,Terrible customer support, the worst ISP I've used

"Lineone offer local call rate access (who wants that!) which is totally free or lineone surftime meaning free internet calls at offpeak times(evenings,weekends) for a fee of £10 a month with peak access only charged at 1p a minute. I subscribed to their surftime package as I'd got pretty sick of hearing engaged tones on IC24 and X-Stream, the monthly fee of £10 sounded OK but the service is laughable - Lineone reserve the right to terminate your ..." Read review
14.03.2001

Ciao members have rated this review on average: very helpful

Community Level 7offy

offy

Simply superb ISP

AdvantagesUnlimited evenings and weekend surfing for a fixed price

DisadvantagesNone I have found yet

"I only joined Line One about 6 weeks ago which was therefore after their 'free' offer. I have been totally impressed with the service (however, I was with RedHotAnt before so it probably wouldn't take much). I received a trial offer disk through the post for their pay per minute service which I initially tried. By loading the disk it did change my homepage and some other settings, but it was worth it for the first time logon every time and reasonably ..." Read review
02.12.2000

Ciao members have rated this review on average: very helpful

Lineone Surftime you must be joking, maybe not.

AdvantagesAppears to be reliable now

DisadvantagesNone so far

"Since the demise of Lineone Quip from which I had no problems at all, I made the mistake of registering for Lineone Surftime which is when my problems began. Almost immediatly I started to get disconnected after about 20 minutes, emails to Lineone,s help line, which were usually answered within 24 hours suggested the problem lay within the settings of my Pc. This I found strange as it had performed perfectly with Lineone Quip, also as my children ..." Read review
07.02.2001

Ciao members have rated this review on average: very helpful

Community Level 2Jackal123

Jackal123

Number One

Advantageslots of features

Disadvantages?

"LineOne is an ISP for which you pay £9.99 a month and get unmetered offpeak access. Peak access costs only 1p per minute. These are reasonable rates and well worth the price. This is fine for someone like me who only needs the Internet in the evening after a long hard day’s work! The chances of em using the net during the day are very slim. When I joined LineOne I got a free CD-Rom and a £5 Amazon voucher. At the moment they are awarding ..." Read review
21.10.2001

Ciao members have rated this review on average: very helpful

Community Level 1BigNick

BigNick

Finally, an unmetered service that delivers...

AdvantagesFast connection, Very few redials, Good price

DisadvantagesNo 24hr option

"...Britain? Surely not! Well, with LineOne the dream is a reality. I've been using this service for around 8 months now after an absolute horror with BT Internet and previously ic24, FreeNetName and even AOL (back in my "newbie" days). Never before have a come across a service that really does live up to it's promise. I am on the SurfTime Off-peak option, meaning I can have unlimited Internet use at the evenings and weekends. For this privilege ..." Read review
29.05.2001

Ciao members have rated this review on average: very helpful

Community Level 5Martin.row...

Martin.rowley

LINEONE better but getting worse

Advantagesgood quality homepage

Disadvantagessometimes slow at busy periods

"I have been using lineone on and off now since i got my PC over a year ago and its still the best ISP i have tried. When the ISP's started off peak access last year i immeadeatley changed to Freeserve and paid £5.99 a month, the service was great except that 2 hours into your evenings surfing it goes click and thats it till you reconnect, well Lineone hasnt introduced that (yet) I have had a few problems checking my e-mails using outlook express ..." Read review
28.04.2001

Ciao members have rated this review on average: very helpful

Community Level 2Goldfish_m...

Goldfish_memory

Fast, Reliable No-frills access

AdvantagesGood Services, fast reliable access

DisadvantagesOccasional dial up problems, although they appear to now be remedied

"I chose Lineone as my first ISP when i first starting accessing the internet about 3 years ago (*sniff* nostalgia) and at the time was on a pay as you go local call rates service and had completely trouble free access with them. I enjoyed and made good use of their no-frills simple but good services including web-based and pop3 e-mail and games servers. I then changed to the Breathe Freely service which offered unlimited 'lifetime' free access ..." Read review
17.02.2001

Ciao members have rated this review on average: very helpful

Community Level 2wensum

wensum

Why I'll go elsewhere

AdvantagesGreat service while it was promoted

DisadvantagesYou'd be dealing with an ISP who pulled a stunt on clients before

"I signed up for, as LineOne said when I was invited, "Free access for life", Unlimited 24/7 access" etc etc. What I got was a good service from a very shoddy company. When L1 announced the end to the short-lived service, they had the gall to blame users for hogging the system. In truth, the only problems users have experienced since the launch were after the announcement. I can only assume that now the ISP has stopped trying to attract victims ..." Read review
27.07.2000

Ciao members have rated this review on average: helpful

Community Level 2doctorgroove

doctorgroove

The milk's turned sour

AdvantagesMoney grabbing fat cats....

Disadvantagesoh wait, that should be here..

"...I get an email from Lineone telling me that there's too many people on the service so it has to close down? WHAT?!?!? I have not had any problems at all with connecting, so how can there be any problems with it? They tell me that they want to switch to the Surftime thing. It seems obvious that Lineone have just drawn in customers with this free offer and now are trying to make a killing on the people that they have drawn in. I thought ..." Read review
17.07.2000

Ciao members have rated this review on average: helpful

Community Level 5KingHerrod

KingHerrod

Disgusted

AdvantagesNothing, ZIp, previous free service gone

DisadvantagesCannot trust them to keep their promises

"...me a cynic, but didn't lineone spend a lot of cash on advertising. A huge TV campaign, not to mention the press adds. This gives Lineone a huge customer base, subscribed thinking they will get a free service. Lineone withdraws the free service, how many people will go through the hassle of changing? A previously great ISP that has totally lost my trust! ..." Read review
17.07.2000

Ciao members have rated this review on average: helpful



Are you the manufacturer / provider of Lineone? Click here