London Electricity

...and electricity reseller, based in London and as such called London Electricity. Since the deregulation of the gas and electricity market a few years back, anyone (well – not exactly everyone!) can supply you with gas and electricity via the existing pipes and cables that enter your property. I don’t normally entertain doorstep callers, as I get them far too often in my current town centre location – thankfully will be moving before Christmas 2003 ...
...upon by a representative from London Electricity. To be fair I was interested in the dual-fuel type scheme he was plugging, and the fact that it offered a discount on both fuels by paying through direct-debit, and also the fact that there were no standing charges, you just paid for the fuel used. I duly completed the forms with the rep’ from the company, and then waited, and waited. I was told to expect the whole thing to be completed in 4 weeks; ...

alflavor 17.09.2002 · Read full review
Ciao members have rated this review on average: very helpful
Review of London Electricity

...as my electricity provider and London Electricity (or London Energy as they are now called) as my gas company. Things went well with the electicity side of things and I received a welcome letter from Scottish Power as a new customer and then started to receive regular bills from them. If only things were as good as that on the gas front! I bought my house in October 2002 and by February 2003 hadn't had a bill or even heard from London Electricity, ...
...day) present! At first London denied I was their customer.I then got in contact with my Gas transporter company who confirmed to me that London did supply my Gas. After some tooing and frowing London agreed I was their customer and set up my account with them. I then asked them to send me a bill for the five months I had been in the house. Sure enough I received a bill a week later, not from London but from SWEB! When I phoned both companies to ...

jamesbf 13.09.2003 · Read full review
Ciao members have rated this review on average: very helpful
Review of London Electricity

‘London Electricity’ (LE) sounds very British; actually it has been part of the French energy group Electricité de France (EDF) since 1998. The LE Group itself owns SWEB (South West Electricity) and has a stake in Virgin Energy; together they now offer gas and electricity supplies nationwide. LE prices are not the cheapest in the country but the quality of their service is probably above average. For example, they have freephone numbers for customer ...
...quickly by their customer service. Since the privatisation of LE in 1990 I have remained their customer. Recently LE has introduced its Green Tariff for electricity, which I signed up without hesitation. The Green Tariff would help the environment in two ways. Firstly, the premium over the standard prices (0.4p per unit) is collected into a fund called Green Energy Fund. LE will also contribute into the Fund by matching the same amount collected ...

LBoy 31.01.2002 (02.02.2002) · Read full review
Ciao members have rated this review on average: very helpful
Review of London Electricity

...the very nice man at London Electricity ‘we’ll fit an ordinary meter!’ The appointment was duly made and kept, a new meter fitted, and we were advised that a direct debit payment, based on our previous usage, would be applied the following month. Well it wasn’t, so maybe they meant the month after as it might take time for the paperwork to be done… but several months later they still hadn’t taken any money out. ...
...a key meter! When they wouldn’t believe me they sent someone round to look, it was like stepping into a sitcom as he seemed to believe I was hiding it somewhere! I told him he would need a warrant if he wanted to get the floorboards up, but I duly let him search in every corner and cupboard for the non-existent key meter, whilst he refused to glance at the shiny new billing meter because ‘that’s not supposed to be there…’ ...

Cazz 23.04.2001 · Read full review
Ciao members have rated this review on average: very helpful
Review of London Electricity

...letters it said, 'Welcome To London Electric!' I WAS TEED! I immediately called of course, and explained and had it all stopped. The worst part of it is though, that even though they dropped me (hey I'm American, I threatened a LAWSUIT, of course they didn't give me trouble), they did NOT ask for details of this woman NOR assure me that they were sending someone to the area to STOP HER! They didn't even agree to double checking all the new listings ...
...info. as WHERE I was calling from, and that the lady had JUST left less than five minutes ago, SURELY her own company could track her and pull her off the job THAT day...for some TRAINING at the very least. She FLAT OUT LIED TO ME! I am not in any way exaggerating this story. Well, this is no way for a company to run themselves. It is totally unethical, and illegal. I would have been alright if I had assurance that she was a shifty person and the ...

mrsxopher 05.09.2004 · Read full review
Ciao members have rated this review on average: very helpful
Review of London Electricity

London Energy is now Electricite de France. I changed from BGas Energy a while ago and had some awful problems when changing - EDF would not accept the change from BGas Electricity for some reason and BGas Electric kept my money for ages until the thing was resolved. That got sorted and I signed up for customer readings which supposedly saves me some money because they don't have to send a meter reader - strange thing is every time I do send a ...
...reader within days to check it - so how is that saving money? The meter reader told me that EDF do this for every customer reading sent via internet - he also explained why EDF are so cheap - you have to pay by direct debit and they only take a small amount of money each month - this makes it seem cheap but in reality the actual cost of the gas and electric is mounting up - you get to a point where you are effectively in big debt to them despite ...

Rob099 29.06.2006 · Read full review
Ciao members have rated this review on average: helpful
Review of London Electricity

...have just changed supplier to London Electricity for my Electricity have have found them the cheapest by a long way. They charge 4.86p per unit compared to my local supplier Yorkshire Electricity of 6.03p saving 24%. Plus 3% extra for paying by direct debit. Its only the same electricity at the end of the day. They sent a Free energy saving light bulb I know its only a bulb but thats not the point aleast they seem to care about there customers more ...

NONE 23.06.2001 · Read full review
Ciao members have rated this review on average: helpful
Review of London Electricity

...EVENTUALLY we found out that London supplied both gas and electricity for us. Until this point I had never had any dealings with London, so did not have an opinion of them either way. I like to keep on top of my bills, so after about a month, having received nothing, I rang London to request my bills. I received only my gas, which, like a good girl, I paid immediately. Two months later, I was sent a letter refunding me this money with no explanation, ...
...have been requesting bills from London Electricity since February and had received nothing. The letter I received informed me that despite previous reminders, I had not payed my electric bill and my details had been passed to a debt collection agency! Obviously I was not a happy bunny to receive this letter and rang the complaints department. After a lengthy explanation to a member of staff she managed to disconnect me. Something makes me think this ...

becbec1982 18.09.2004 · Read full review
Ciao members have rated this review on average: helpful
Review of London Electricity