London Electricity > Reviews

Advantages: no problems once this major hitch was sorted
Disadvantages: a case of left hand, right hand, no communication!

...the very nice man at London Electricity ‘we’ll fit an ordinary meter!’ The appointment was duly made and kept, a new meter fitted, and we were advised that a direct debit payment, based on our previous usage, would be applied the following month. Well it wasn’t, so maybe they meant the month after as it might take time for the paperwork to be done… but several months later they still hadn’t taken any money out. ... Read review

Advantages: I don't know...they aren't the cheapest
Disadvantages: They need to keep an eye on their sales staff!

...letters it said, 'Welcome To London Electric!' I WAS TEED! I immediately called of course, and explained and had it all stopped. The worst part of it is though, that even though they dropped me (hey I'm American, I threatened a LAWSUIT, of course they didn't give me trouble), they did NOT ask for details of this woman NOR assure me that they were sending someone to the area to STOP HER! They didn't even agree to double checking all the new listings ... Read review

Advantages: Seems to be very cheap
Disadvantages: Initial change of supplier problems

London Energy is now Electricite de France. I changed from BGas Energy a while ago and had some awful problems when changing - EDF would not accept the change from BGas Electricity for some reason and BGas Electric kept my money for ages until the thing was resolved. That got sorted and I signed up for customer readings which supposedly saves me some money because they don't have to send a meter reader - strange thing is every time I do send ... Read review

Advantages: Cheapest Supplier
Disadvantages: none

...have just changed supplier to London Electricity for my Electricity have have found them the cheapest by a long way. They charge 4.86p per unit compared to my local supplier Yorkshire Electricity of 6.03p saving 24%. Plus 3% extra for paying by direct debit. Its only the same electricity at the end of the day. They sent a Free energy saving light bulb I know its only a bulb but thats not the point aleast they seem to care about there customers more ... Read review

Advantages: Complaint phone lines are open late!
Disadvantages: Very poor customer service for one!

...EVENTUALLY we found out that London supplied both gas and electricity for us. Until this point I had never had any dealings with London, so did not have an opinion of them either way. I like to keep on top of my bills, so after about a month, having received nothing, I rang London to request my bills. I received only my gas, which, like a good girl, I paid immediately. Two months later, I was sent a letter refunding me this money with no explanation, ... Read review