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Home > Internet > Online Shopping > .com Online Shopping > Lookfantastic.com

User Reviews

for Lookfantastic.com

Rating Summary based on 64 reviews

  • 5 Stars
    		17
  • 4 Stars
    		2
  • 3 Stars
    		1
  • 2 Stars
    		2
  • 1 Star
    		42

Detailed rating

  • Ability to customise
  • Customer service support
  • Layout & Design
  • Navigation
  • Prices
  		• 1.6
  		• 1.0
  		• 3.1
  		• 3.0
  		• 2.9
Previous page Next page Page 1 of 7 | 1 to 10 out of 64 Review(s)
  • 72 of 72 Ciao users found the following review helpful
    Picture of jayandfoo

    jayandfoo

    4 Stars Make me Look Fantastic! 03/10/2005
    User recommends the product

    Advantages Advantages Huge selection of products not available in the shops, extremely fast delivery, discounted prices

    Disadvantages Disadvantages Postage may hike the prices up slightly

    I've only recently discovered this 'fantastic' website and am kicking myself for not finding it sooner. I have thick hair and have tried all manner of products to get it straight, and for it to stay straight. I recently went to the hairdressers and they used a serum on my hair which made my it dry quicker and go fantastically straight, with the additional aid of straighteners, of course. The hairdresser advised that they stock the item, and that I could buy it for £12.00. I didn't have the extra money on me at the time and so said I would go back to buy the product (I'm not going to go into ... more
  • 93 of 93 Ciao users found the following review helpful
    Picture of Connoisseur_Haggler

    Connoisseur_Haggler

    5 Stars Surely a Fantastic site (UPDATED 2004) 07/05/2003
    User recommends the product

    Advantages Advantages Salon brands easily available, discounted prices, super FAST delivery

    Disadvantages Disadvantages delivery is not free and has a small charge per item

    If you adore salon shampoos and hair treatments but don’t like paying salon prices to buy them, then this could be a site for you! Lookfantastic sell a range of hair care products at discounted prices. They stock many well known brands such as Aveda, Tigi, Kerastase, Fudge, as well as some lesser known luxurious brands such as Alterna. The site is constantly updated; new brands are added including the latest products of Tigi Bedhead and Eucaderm. They even sell the hottest ceramic hair irons, yes; you can buy the famous GHD’s here! I’ve been a member for about a year but didn’t actually order ... more
  • 54 of 54 Ciao users found the following review helpful
    Picture of ShoppingGirl

    ShoppingGirl

    5 Stars If Amazon was run by girly girls... 01/10/2002
    User recommends the product

    Advantages Advantages Awesome products, discounts, freebies

    Disadvantages Disadvantages Postage charges - doh!

    Are you like me? Do you cherish and covet bottles, tubs and tubes of glamourous potions? Do you scour the beauty pages in the hope of finding the lastest miracle in a jar? Are you seduced by smells, packaging and wild promises? Does your bathroom groan with shampoos and contitioners for every possible need and mood? Do you slow down whilst walking past the hairdressers to admire the ranks upon ranks of desirable, barnet-enhancing goodies?.... ... if you can answer YES to any or all of the above, then your internet spiritual home is at lookfantastic.com, the place where all the sensible girlies ... more
  • 103 of 103 Ciao users found the following review helpful
    Picture of moose

    moose

    5 Stars Shave AFTER breakfast guys 09/08/2001
    User recommends the product

    Advantages Advantages Great products, great prices, great service, great variety

    Disadvantages Disadvantages Delivery is expensive if you just want one item

    Another shopping op – and this time a real gem of a site! I only stumbled across it recently after reading about it in a magazine. Why was I so tempted (apart from the fact I could utilise my credit card!!)….I have been having problems finding a new shampoo and conditioner after my beloved Pantene changed its formula. I have always been tempted by salon formulas but I detest the way in which you have to go through the hard sell in hairdressers in order to get your hands on a bottle (plus it is also expensive after they have added their commission to it). So with hair knotted to my ... more
  • 36 of 36 Ciao users found the following review helpful
    Picture of CherryVegas

    CherryVegas

    5 Stars Look Fantastic For Less 16/03/2009
    User recommends the product

    Advantages Advantages Easy to navigate, wide range, good prices, great service

    Disadvantages Disadvantages Wanting to buy everything

    This is one of my favourite websites where I can usually be found whenever I have wads of cash to spare. The site loads quickly and I've never had any technical problems whilst trying to load pages or view items. The design of the site is quite plain, mainly just a white background with grey writing, but there are a fair amount of pictures to brighten it up a little. I don't think it's as well laid out as it could be - the homepage is a little busy with links, but it's still easy to find what you want using the menu bar across the top or the search boxes at the top left. You have option to ... more
  • 14 of 14 Ciao users found the following review helpful
    Picture of LJenna

    LJenna

    5 Stars A fantastic site for all your beauty needs! 27/07/2005
    User recommends the product

    Advantages Advantages Fantastic site - easy to use and very quick delivery - free membership.

    Disadvantages Disadvantages Postage charges of course!!

    If you like salon products then look no further than lookfantastic.com. General info! After going to my hairdresser, she recommended the Kerastase range of products. She was willing to sell me the products - at extortionate prices of course. I was really tempted as my hair felt so nice but decided I would try to find it cheaper elsewhere! I was very disappointed when, as I trawled internet sites, I could not find it much cheaper than my hairdresser was going to ask me to pay...until I came across www.lookfantastic.com. Discount! When you join up to the site as a member you receive a discount ... more
  • 0 of 0 Ciao users found the following review helpful
    Picture of meladams

    meladams

    1 Star Terrible customer service! 20/12/2011

    Advantages Advantages good products and prices

    Disadvantages Disadvantages poor customer service when it goes wrong!

    I have ordered products from look fantastic before and not had a problem. However when my parcel arrived on 7th December the contents of the cowshed oils had leaked over the entire contents and the box they were delivered in was clearly damaged. I rang them and was asked to prove that the products were damaged by sending photographs which I duly did. Having chased and chased with on response I started to get 'inbox full' messages from the email address they asked me to use. I rang again today 20th December and have been asked to re-send the photographs to a new email in order for them to ... more
  • 27 of 27 Ciao users found the following review helpful
    Picture of fairy_170381

    fairy_170381

    5 Stars I love this site Review with images 17/07/2004
    User recommends the product

    Advantages Advantages Great prices on salon products

    Disadvantages Disadvantages None

    I must admit I am a bit of an obsessive when it comes to my hair. I have naturally very curly hair, and am always on the look out for products to get it straight. Luckily I came across this site, which sells all the products my hairdresser uses to get my hair poker straight! As you may realise when you go to the hairdressers they always seem to get your hair lucking perfect, it always smells great to. and when you ask your stylist erm whats that you have used on my hair, they go into automatic selling mode and try and sell you an entire range! which ends up costing more than your hair do! Well ... more
  • 4 of 4 Ciao users found the following review helpful
    Picture of Ka111

    Ka111

    1 Star WORST EXPERIENCE EVER!! 0 Stars 01/04/2011
    User doesn't recommend the product

    Advantages Advantages none

    Disadvantages Disadvantages many

    The Most terrible experience EVER! Made my order online on 18 February, payment was taken from my account on 21 Feb... was waiting for the order to arrive for two weeks. No one has contacted me to say it was out of stock...called one week after, products were still out of stock. Again no one called. After 3 weeks decided to cancel the order, as it was the shampoo...well can't really live without a shampoo for 3 weeks, so had to buy another one by that time! The lady on the phone said my order was cancelled and refund would be processed within 3 days max (i.e. the refund would be with me by 16 ... more
  • 2 of 2 Ciao users found the following review helpful
    Picture of brenns3

    brenns3

    1 Star Customer Service leaves a very bitter taste 09/08/2011

    Advantages Advantages Many but all let down and overshadowed by their customer service

    Disadvantages Disadvantages See body of review!

    I regulalry shop with lookfantastic.com and until now I have not experienced any problems requiring me to speak to their customer services team............and it's good job as I would never have gone back. Not only do the telephone representatves not have a clue what they are talking about - "I'll just have to check" 6 times in one call! - but they show no empathy to their customers and their excuses are inconsistent. Orders have been cancelled due to system errors, awaiting stock, no longer in stock, can't give you what we've said we'll give, it's been dispatched, it's not been dispatched, it ... more
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