Advantages: If you have too much money they will help take it from you......... Disadvantages: Everything
...plugged them in. I emailed lookfantastic.com who told me they do not replace them and I have to send them back to Jamella (GHD), a prepaid envelope was sent to me but that is the best bit about the whole experience. Jamella take 7 days to check the GHDs over, they then advise they are faulty and need to be replaced. 2 weeks later I am still waiting for them, so i contact both Jamella and lookfantastic.com. Jamella simply say sorry out of stock so ... ...they say tough.
I contact lookfantastic.com who say they dont care either, whilst they were quick enough to take my money they point blank refuse to refund it when the item is not available.
So the long and short - they took my money sold me a faulty pair of ghds and now have no interest in helping me get either the GHDs or my money back.
Buy them elsewhere do not purchase from a company who has no interest in helping its customers - they do not ...
lolly740 04.08.2009
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Ciao members have rated this review on average: somewhat helpful Review of Lookfantastic.com
Advantages: Everything about the website is wonderful Disadvantages: None
I recently purchased Tigi Self Absorbant Shampoo and Conditioner - Tween Range. I live in Cyprus, I ordered on the Friday evening and my parcel arrived on Wednesday. How is that for oversees shipping!!!Very impressed with my product and the price. I recommend this website to all!!!!
On a separate occassion, I ordered an Aerosole can with other various items but it was shipped via surface mail due ot the Aerosole can. Unfortunately, my order did ... ...can and sent me the remainder of the items via airmail at no extra charge. Which other comapny re-imburses you like this?
The company offers excellent prices compared to any other website, logical shipping fare and quick delivery. This is truly a wonderful website with excellent customer service. I am extremely happy. ...
GeorgiaP 20.02.2009 (21.05.2009)
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Ciao members have rated this review on average: helpful Review of Lookfantastic.com
Advantages: None Disadvantages: Delivery - I still haven't received any of my products
I ordered a Ghd hair styler and some Paul Mitchell hair products from this site a long time ago, and they withdrew the money from my acount right away, but a month later I still haven't recieved any of the products I ordered and paid for despite the fact that I have contacted them several times with complaints and unanswered questions. I live in Scandinavia, which I at first thought might explain the delay, but the people behind Lookfantastic write ...
cha_skandinavia 22.03.2009
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Ciao members have rated this review on average: helpful Review of Lookfantastic.com
Advantages: Easy to navigate, wide range, good prices, great service Disadvantages: Wanting to buy everything
This is one of my favourite websites where I can usually be found whenever I have wads of cash to spare. The site loads quickly and I've never had any technical problems whilst trying to load pages or view items.
The design of the site is quite plain, mainly just a white background with grey writing, but there are a fair amount of pictures to brighten it up a little. I don't think it's as well laid out as it could be - the homepage is a little busy ... ...want using the menu bar across the top or the search boxes at the top left. You have option to search by keyword or by brand, so it's always easy to find things.
You will need to register in order to place an order, but it's a quick and easy process. Once you're registered you can login with your email address and password to your account where you can view your order history and change your details.
Everything on the site is clear and easy to ...
CherryVegas 16.03.2009
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Ciao members have rated this review on average: very helpful Review of Lookfantastic.com
Advantages: quick delivery Disadvantages: poor customer support
I purchased Keratase shampoo and conditioner from this site as xmas present. I was impressed as notification of order was prompt and the goods arrived two days later. However the seals on the shampoo and conditioner had been removed from this product and I suspected the shampoo had been used. I sent three emails to customer support but as yet they have not replied. I am unsure if I have purchased GENUINE Keratase products but have given up trying ... ...again. On there returns they specifically say goods cannot be returned without seals thats a joke when they send products out without seals. I have previously used this site and not experienced any difficulties but I am reluctanct to use a company who fail to repsond to customers concerns ...
sanddancer45 14.03.2009
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Ciao members have rated this review on average: helpful Review of Lookfantastic.com
Advantages: None - the website may look good but they don't deliver Disadvantages: No delivery, Misleading information, Poor customer services
After reading several good reviews of this company, I chose to order from them. I chose one product as it was cheaper than the manufacturer's site and was offered with free delivery. I never received this product and the customer services people lied to me about the delivery criteria of Royal Mail (First class mail is delivered Monday through to Saturday, those are the working days in case you are wondering). I was disappointed that they did not ... ...I discovered their misleading statement on Royal Mail delivery times. I had to do all the chasing and eventually demanded a refund. They were ofcourse willing to repost to me but once bitten, twice shy.
I would therefore like to advise anyone that reads this review to be cautious. Sometimes if something seems too good to be true then it probably is (cheaper than the manufacturer AND free delivery?!). I have ordered online and on sites like ebay, ...
criticalbalance 17.02.2009
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Ciao members have rated this review on average: helpful Review of Lookfantastic.com
Advantages: Great features, updated regulary and massive choice Disadvantages: Can't think of any!
My friend recommended the site to me. Loads of products to choose from and some great gift ideas. There's regular features that are interesting to read too, giving style tips.
The website is really clear and easy to use. You can shop by brand or browse via the type of product, or even type in the name of the product you are looking for in the search. Buying products is easy and I like the way that if you are entitled to a free gift, it is automatically ... ...about missing out!! Delivery is quick and I found that they do not charge for delivery on some of the big brands so it works out to be really good value. Account details are easy to change too. For example at Christmas I ordered something as a gift for a friend, added gift wrap and got it delivered to a different address. Easy! ...
Little_tiggy 20.01.2009
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Ciao members have rated this review on average: helpful Review of Lookfantastic.com
How fast is this website?
Content Update
Products & Services Pri...
Search Facility
Quick review of Lookfantastic.com
Recently found this site after getting bored of having to trek into town to specific hair salons to buy professional haircare (namely Kerastase!) They stock all the best haircare products around that can usually only be found in select stores and they deliver super quick, so in fact it takes less time (and is soooo much easier) to buy my favourite products from them and have them delivered straight to my door. Not only that but they have a very useful blog and lots of interesting features that guide you to what's hot, how things work and what would suit you best, so it's like getting a personal service like you would in a hairdressers. A 'fantastic' website!!!!! ...
Bunnieslove 19.01.2009
Ciao members have rated this review on average: helpful Review of Lookfantastic.com
Quick review of Lookfantastic.com
I found the site very informative and easy to navigate. When buying ghds (hair straighteners) for my girlfriend not only did they come the very next day, but the P&P was free! As far I as I could tell, they had the lowest price on the web.
Would really recommend this site to anyone that wants to buy top quality salon products at great prices. Will use again very soon (this time for myself)!! ...
Paul_Wilkinson_86 19.01.2009
Ciao members have rated this review on average: helpful Review of Lookfantastic.com
Quick review of Lookfantastic.com
Ordered ghd hair straighteners on thursday morning and got them on first thing on Friday. Didn't expect to get my order so quick, however it arrived via courrier.
The ghd also came with a free thermal protector and free delivery. Couldn't of asked for more, well unless the product was free.
Would definately use them again ...
nickshundy05 19.01.2009
Ciao members have rated this review on average: helpful Review of Lookfantastic.com
Quick review of Lookfantastic.com
Massive selection of products at normal RRP. Very reliable and would recommend to friends. On the down side the service is not personal but if you know what product you want and you want it quick, then this is good. I guess it's like ordering from M&S or Debenhams, you get your product but don't expect any free advice or samples that have been tailored to your skintype etc. ...
BeautyAddictBird 25.06.2008
Ciao members have rated this review on average: helpful Review of Lookfantastic.com
Advantages: Great range of products, customer reviews, Disadvantages: The price of my purchased item changed once id ordered it
...or hear about a product i might go on to lookfantastic.com to see what people have said about it. Buy it from any other site that stocks the product out of principle and also because i dont know whether the price will go up right after as it did before. ...
Miss_R 20.05.2007 (22.05.2007)
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Ciao members have rated this review on average: helpful Review of Lookfantastic.com
Advantages: Huge selection of products not available in the shops, extremely fast delivery, discounted prices Disadvantages: Postage may hike the prices up slightly
...- and if you do, have a go on the 'Hair styles' tab and see what you'll look like with a Mohican!
Lookfantastic.com Unit 1A Portland Business Park Portland Road, Hove, East Sussex, BN3 5RY
orders@lookfantastic.com
Tel: +44 (0)1273 425262
Fax: +44 (0)1273 425251 ...
jayandfoo 03.10.2005
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Ciao members have rated this review on average: very helpful Review of Lookfantastic.com
Advantages: Fantastic site - easy to use and very quick delivery - free membership. Disadvantages: Postage charges of course!!
If you like salon products then look no further than lookfantastic.com.
General info!
After going to my hairdresser, she recommended the Kerastase range of products. She was willing to sell me the products - at extortionate prices of course. I was really tempted as my hair felt so nice but decided I would try to find it cheaper elsewhere!
I was very disappointed when, as I trawled internet sites, I could not find it much cheaper than my hairdresser ... ...www.lookfantastic.com.
Discount!
When you join up to the site as a member you receive a discount off their products (around 15% in most cases). This meant I was able to but luxurious products at much more reasonable prices (a tub of 150ml kerastase conditioner cost me £11.90 rather than £14 which was the cheapest I have seen it being sold elsewhere.)
Value?
I don't know whether all products can be bought cheaper on this site, but certainly those ...
LJenna 27.07.2005
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Ciao members have rated this review on average: very helpful Review of Lookfantastic.com
Advantages: Great prices on salon products Disadvantages: None
I must admit I am a bit of an obsessive when it comes to my hair.
I have naturally very curly hair, and am always on the look out for products to get it straight.
Luckily I came across this site, which sells all the products my hairdresser uses to get my hair poker straight!
As you may realise when you go to the hairdressers they always seem to get your hair lucking perfect, it always smells great to. and when you ask your stylist erm whats that ... ...selling mode and try and sell you an entire range!
which ends up costing more than your hair do!
Well fear no more visit this site.
I love the prices much cheaper than in the salons and sign up to be a member which takes minutes and costs nothing, and you will get further discounts.
Once you order your products you get cheap delivery costs (better to buy a few products at once) and they arrive really fast.
I recently ordered my usually shampoo ...
fairy_170381 17.07.2004 (14.08.2004)
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Ciao members have rated this review on average: helpful Review of Lookfantastic.com