MBNA Co-branded

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1-15 of 19 reviews of MBNA Co-branded   sort by: Usefulness | Product rating | Date
poor customer care!
Review of MBNA Co-branded by kayleybo

Advantages: High credit limit, low monthy payment
Disadvantages: poor customer service, difficult to get through to phone lines

I have been with MBNA for the past 6 months and whilst the Visa card itself has had its benefits my main gripe with the company is that they are always so difficult to get in touch with via the 24 hour phone line. Hold times are excessive and staff are often straight to the point and not overly helpful. Also within the 6 months I have been with them I have had three calls from them to try and encourage me to purchase their card protection scheme ... Read review

Ciao members have rated this review on average very helpful
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very helpful

08.11.2003
MBNA charity card not worth the hassle
Review of MBNA Co-branded by rachelcoleman

Advantages: charity donations, no annual fee
Disadvantages: terrible service, hard-sell of cover, don't let you leave easily

I obtained an MBNA "New Hall" card in August 1999, because it would mean my college got a small percentage of everything I spent on it. When they were running the credit check on me they claimed they couldn't find me on the electoral register - in fact they couldn't find my college, even though there are 400+ students put on the electoral roll there each year. They also did a very hard-sell on the payment protection which I gave into. After a few ... Read review

Ciao members have rated this review on average helpful
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helpful

24.12.2000
MBNA - Very Impressive
Review of MBNA Co-branded by MartinClark

Advantages: Excellent Customer Service, Good rates of Interest.
Disadvantages: Wouldent like to have to pay one of their late payment charges!

Ive had an MBNA Credit Card for around two years now and just wanted to say how please I were with the service. I dont actually ever remember filling out an application form or enqiuring about getting an MBNA card, one just turned up in the post one day. I think I may have went to a concert down in London, had a few beers on the way down and got collered by someone trying to flog them at the area! Before that I had never heard of them! Whenever ... Read review

Ciao members have rated this review on average helpful
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helpful

14.03.2003
MBNA Beware the late payment charge
Review of MBNA Co-branded by OWENSKI

Advantages: Decent Apr Discretion to waive late payment fees High credit limits
Disadvantages: Large late payment fees No telephone payment service

On the whole MBNA provide a fairly decent VISA card service. The apr is competitive, there are no annual fees and have given me the largest credit limit of any of my other cards. However I do have an issue with their late payment charges. If you make your payment even one day late then an £18 penalty is imposed automatically. I understand this may be common practice in the industry but its a bit steep. If you do get hit unexpectedly with this ... Read review

Ciao members have rated this review on average helpful
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helpful

14.05.2001
Interest rates
Review of MBNA Co-branded by MikeyUK

Advantages: None
Disadvantages: Watch out for the interest rates

I've had my MBNA card now for some 4 years, always been a good boy, paid on time, never exceeded my limit and more often than not, settled my account in full each month. Looking around at the cheapest way of borrowing, I decided to use my card to make a quite expensive purchase - after all, I would have the flexibility of making lump sum payments, as well as the minimum payment - and as I said, the rate was favourable compared to other loan packages ... Read review

Ciao members have rated this review on average helpful
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helpful

05.07.2001
Vwery helpful and good value
Review of MBNA Co-branded by Frankelson

Advantages: accepted anywhere
Disadvantages: none so far

...most months, as a result MBNA have raised my limit pretty often - again, this is nice. Then, after having lots of offeres for low rates etc from other companies I phoned MBNA and asked if, as a good customer, they would offer me anything to stay with them. On the spot, over the phone, they agreed to extend the low rate for another six months. I have had to contact MBNA a few times, once over a late payment charge (which, admittedly was my fault) ... Read review

Ciao members have rated this review on average helpful
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helpful

17.12.2001
A.O.L.card helps pay your way on line
Review of MBNA Co-branded by grannygotts

Advantages: Help pay your internet charges
Disadvantages: High interest if not paid in full

This card is ideal for anyone who uses A.O.L. as their internet service provider. On approval you get a free gift(mine was an Olympus APS camera)and 2500 reward points which can then be exchanged for one month's subscription to A.O.L. (currently worth £15.99).For every £1 spent at the usual visa merchants you get 1 point.When paying your subscription through the card you get double points.As soon as you accumulate another 2500 points they can be swapped ... Read review

Ciao members have rated this review on average helpful
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helpful

20.09.2002
No way, MBNA
Review of MBNA Co-branded by tubbynuts

Advantages: none
Disadvantages: everything

The MBNA co-branded card looked a good option when compared to other cards available at the time I was applying. However I now wish I had choosen the competition. Since having the MBNA card I have had nothing but irritation from the bank. On such time was when on holiday in the Carribean. I needed to use the card as I had lost some money but the limit had been reached. So I called the bank several times to ask them to increase the limit on my account. ... Read review

Ciao members have rated this review on average helpful
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helpful

07.03.2001
Thomas Cook Credit Card
Review of MBNA Co-branded by killiefan

Advantages: Cashback, Credit Limit
Disadvantages: Interest Rate

Whilst in Thomas Cook booking a holiday last year i was handed a leaflet for the Thomas Cook Credit Card. I applied and took out this card for several reasons. Firstly, having existing credit card balances, the offer of 0% interest for 9 months on balance transfers sounded good to me. I believe this offer still stands for new applications although there is now a 2% handling fee up to a maximum of £50 on transfers. Another plus was the offer ... Read review

Ciao members have rated this review on average helpful
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helpful

28.09.2005
Service ok, but rates poor
Review of MBNA Co-branded by markedwards

Advantages: Efficient
Disadvantages: High interest rate

I've had a MBNA branded credit card for at least two years. It arrived promptly after I applied for it, has always been billed accurately and on time, and they've given me a generous credit limit (£7k). They do have a very poor interest rate. There are some many cards out there which can be readily obtained with rates less than 3%, which makes their 4.9% looks very unattractive. A great bug bear, now that I've got used to being able to check ... Read review

Ciao members have rated this review on average helpful
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helpful

04.03.2001
Good All Round Card
Review of MBNA Co-branded by ciaran_mckeown

Advantages: Good Interest Rates, good promo rate
Disadvantages: Late Payment charge is a bit lousy

The MBNA card I think is a competitive card and I think that it is hard to beat - well that is my opinion. I have had another card before I got my MBNA one and the MBNA proved to be lot better in categories of better promotional rate, longer promotional period and competitive rate after promotional period. The promotional period I got on this card was 6 months at a rate of 0% for both purchases and transfers, so for 6 months I could put onto this ... Read review

Ciao members have rated this review on average helpful
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helpful

03.12.2002
Thomas Cook Visa Card.
Review of MBNA Co-branded by kunifer

Advantages: Cash back as in money off holidays.
Disadvantages: Non, yet.

...leflet about their company branded MBNA credit cards. I was using another Visa card at the time, which was a no frills type of thing. Use it to pay, pay off your balance, start again. I read the leaflet and was quite suprised to find some of the benefits offered by using the card. 1.5% "cashback" in the form of TC pounds redeemable aginst holidays booked with TC and an addtional 0.5%(up tp £1000 spent) to 1% (over £1000 spent) extra cashback if you ... Read review

Ciao members have rated this review on average helpful
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helpful

19.09.2002
Gold for Charity
Review of MBNA Co-branded by maryjo

Advantages: charity donation as you spend
Disadvantages: interest rate ?

I have had my MBNA Gold World Wildlife card for about 4 years. There is no annual charge. The service from MBNA has been very good, and its great knowing that each time I use my card, a small donation is made to WWF too. Many retailers have commented on the attractiveness of the card - it has a beautiful tiger picture. As I always pay my balance in full each month, I cannot comment on MBNA's interest rate. The freephone service is excellent - I can ... Read review

Ciao members have rated this review on average helpful
Competitiveness of APR
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helpful

05.03.2001
Say Nay to MBNA
Review of MBNA Co-branded by lawrensons

Advantages: Credit Card Cheque Book
Disadvantages: too many to list

Getting an MBNA credit card was the worst investment descion I have ever made. I initally applied for their card because they offered an intial low rate of 9% for 6 months and becasue they offered a credit card cheque book, meaning that you could give anyone a cheque who cannot process credit card transactions. My made problem with MBNA is their customer service - or lack thereof. Their customer service team is aggresive, rude and unhelpful. If ... Read review

Ciao members have rated this review on average helpful
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helpful

06.09.2000
Worries about MBNA
Review of MBNA Co-branded by Kkaos

Advantages: Low introductory rate for 6 months
Disadvantages: Long application time

...grabbed by a couple of MBNA reps who persuaded us to give them our details to apply for a credit card in exchange for some free gifts. (a cool bag/satchel and a football which proved fun on holiday) When we returned home, I was amazed to find a MBNA credit card waiting for me with a £2500 credit limit as I am currently on sick benefit. Even stranger was that my boyfriend who has a good secure well paid job received a string of letters asking for ... Read review

Ciao members have rated this review on average somewhat helpful
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somewhat helpful

23.04.2001
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