Advantages: Good customer support, internet accessibility Disadvantages: Slow to increase credit limits, only mastercard available
...section would be administered by MBNA and my card would from this point on be an MBNA Platinum Mastercard. Therefore I approach this review from a slightly different angle to most of the previous reviewers who applied for their card direct from MBNA.
At the time of writing (Oct 06), MBNA Europe offer several credit cards, all of them Mastercard branded. The application process for the Platinum card is no different to that for any other credit card ... ...The APR offered by MBNA is 15.9% at the time of writing (Oct 06), which I have to say is perhaps slightly higher than some other cards/companies (but see below). However, you do get a 6 month period of 0% from the time that your account is opened, which is fairly standard these days. ♣♣♣Credit Limits♣♣♣
At the moment my limit is GBP 1800, although if I remember rightly it started out at GBP 1000 when I first opened ...
cladach29 03.10.2006
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Ciao members have rated this review on average: very helpful Review of MBNA Platinum Card
Advantages: 0% balance transfer, phone and net support Disadvantages: No loyalty scheme, not impressed with service
...So onto the MBNA card, which is a slightly differnet kettle of fish. ---------------------------------------------------------------------------
THE MAIN FEATURES OF THE PLATINUM CARD
---------------------------------------------------------------------------
- Typical APR is 15.9%. This may vary from person to person
- 0% p.a. on card purchases for 6 months (from date of account
opening)
- 0% p.a. on balance transfers + 'credit card cheques' ... ...easiest way. Go to the MBNA site, and click on the platinum card. Then click on the apply now button. You will be referred to their special application website. You will have to provide:
- name
- address
- nature of work and income
- bank details
- balances of other cards, loans etc
- date of birth
- and declare whether you have been bankrupt before
You recieve info through the post a few weeks later to say whether they have approved your ...
Dan_ep 14.06.2006
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Ciao members have rated this review on average: very helpful Review of MBNA Platinum Card
...I have been an MBNA Platinum Plus cardholder for several years but in that time have never used the card as my primary credit card account. One of the reasons for this is that on the whole I tend to clear my balance monthly, so I want a credit card that offers something for simply using the card for every day transactions – unfortunately the MBNA Platinum Plus card does not have any sort of loyalty scheme.
Application
========
MBNA have ... ...for the Platinum Plus card, MBNA may well offer you one of their other cards, providing you meet the credit scoring requirements.
Competitiveness of APR
==================
The MBNA Platinum Plus card does not offer a very competitive APR. The current standard APR for purchases or cash advances is 15.9% - not the highest in the market, but not the lowest either. Where the card offers much greater value is in the APR for balance transfers or introductory ...
LostWitness 28.10.2001
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Ciao members have rated this review on average: very helpful Review of MBNA Platinum Card
Advantages: Good customer service, frequent incentives to transfer balances at very low rates, one of the longest interest free periods on the market, Up to 59 days interest free Disadvantages: Payments are used to clear balance transfers first whilst any other spending accumulates at 15.9% APR
MBNA was the first credit card I held, and has remained steadfastly tucked in my wallet ever since. On their main silver accounts they had rubbish interest rates and no loyalty packages, but did offer interim incentive periods at very low interest rates for balance transfers.
I was going to close both my accounts with them, when RBS refused me a special rate on a balance transfer, so I elected to contact MBNA who offered me 1.9% fixed for 6 months ... ...As I have pointed out MBNA offer existing customers balance transfers at extremely preferential rates - however be careful - I took advantage of an excellent rate of 4.9%APR to transfer a balance of £700 from an existing card - I did however already have a balance on the card. I had a sizeable chunk of money and decided to reduce the MBNA balance - only to discover that those balances carrying the lowest interest rate are actually cleared first - ...
sue.51 17.11.2001 (28.06.2003)
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Ciao members have rated this review on average: very helpful Review of MBNA Platinum Card
Advantages: You can get cash advances cheaper than a bank loan! Disadvantages: No cash-back or points incentive
I've had an MBNA Platinum VISA card for about 5 years now. The rates for retail purchases are average when compared to all the other cards; 15.9% is typical.
The credit limit is shopping-friendly without being silly. When you first get the card they appear to start you off on a low credit limit, and they increase it on your statements until you've had the card long enough and you notice that the credit limit is noticably more than you spend, but ... ...difficulties with the repayments.
I've had one or two fraudulent transactions on this card even though I never lost the card. No doubt, then, not MBNA's fault for not cancelling it (since I never lost it) but probably someone in a shop making a copy of my card or duplicating a receipt. This could have happened with any card so no criticism to MBNA. In fact, when I noticed the extra transactions on my statement, they had no problem at all crediting ...
Andrew.Self 28.09.2001
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Ciao members have rated this review on average: very helpful Review of MBNA Platinum Card
Advantages: Good intro rate, good customer service, Credit card chequebook Disadvantages: Poor "normal" rate, no incentives (e.g. cashback), no Internet presence
MBNA International Bank are best known for their wide range of
credit cards. They do many "affiliate" cards such as alumni cards
for staff and students of universities, as well as their own-brand
Silver, Gold and Platinum cards.
I had a Silver card with them originally, and now have an MBNA
Platinum card. In the time that I have been a customer of theirs,
I have found that their staff are very helpful, my account has been
run smoothly, and ... ...to a not-very-competitive 18.9%
MBNA can sometimes be persuaded to extend this for another 6 months,
if you tell them that you can get a better rate elsewhere. If you carry a large balance on an MBNA card, it's worth phoning their
customer service department to ask if they'll lower your rate.
Other advantages with MBNA are that there's no annual fee, and you get a "credit card cheque book", which makes it easy to transfer balances from other ...
madwolf 28.07.2000
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Ciao members have rated this review on average: very helpful Review of MBNA Platinum Card
Advantages: 0% interest on balance transfers Disadvantages: you need to be on top of your finances
I first applied for an MBNA credit card when I was a student and to my surprise very quickly received my first card. As a student this was great. I had free money! And I've found a way of keeping it free ... hope you can benefit too and this isn't just a error that on reading my opnion here someone from MBNA will quickly fix.
The 0% interest free period runs for 6 months. This is pretty standard although some cards will have longer periods if you ... ...Anyway, I've discovered that MBNA have a VERY wide selection of credit cards. There are the standard MBNA branded platinum cards and then a multitude of cards for organisations such as charities and universities which are in fact MNBA cards too. The thing is, rather than having to apply for a new credit card with a different company every 6 months, it is possible to apply for a new card with MBNA every 6 months. The application is a lot quicker and ...
LouZ 23.02.2003 (26.02.2003)
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Ciao members have rated this review on average: very helpful Review of MBNA Platinum Card
Advantages: easy to get hold of Disadvantages: no incentives
I have been a MBNA customer for about 5 years and have seen a change in the way they do business.
In the early days MBNA, flooded my doorstep with mail outs. Cheques to use to open an account, offers of credit cards. until one day i gave in and sent off for a card.
To be fair to them the service was good, the card arrived quickly with a few credit cheques and all was well. But still the circulars kept coming and coming, it got to the stage that ... ...do wonder how much longer MBNA will be around, i feel it will have to change its policy, maybe reward users with cash back or something similar.
To answer a few comments posted, I'm not sure of the criteria required for the Platinum card. But i have had an MBNA Silver,Gold or Platinum card for about 5 years.In those years, i have seen my limit rise from about £1000 upto £5400. I am not a high salary earner, but have always had a small balance running ...
jasonevered 29.01.2001
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Ciao members have rated this review on average: helpful Review of MBNA Platinum Card
Advantages: Good customer service, low interest rates, convenient online banking Disadvantages: none i can think of.
...When you spend first £250 MBNA sends you Ryanair free return flight voucher! All you have to do is chose time and destination of where you want to go! Call up MBNA and provide them with your voucher code. They will then check if there are seats availabe on your desired flight and you will be able to book your flight over the phone there and then! You will have to pay for tax though. But its still better than paying full ticket price. Whenever you ... ...The Internet banking provided by MBNA is definiteally a plus!! Straight forward and easy to use! You can even view your pin online if you have forgotten it! I would say its quite safe if you have a firewall and antispy hardware.
In terms of interest rates... they vary but in comparison to Barclaycard and others are quite low. Its is possible to pay off your balance within 56 days without being charged any interest and it is quite helpful as well.
...
yours_ilze 07.10.2006
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Ciao members have rated this review on average: helpful Review of MBNA Platinum Card
Advantages: MBNA are one of the most accessible banks around, and seem to want to please their customers Disadvantages: Balance Transfer Fee, poor points scheme
...many (100's?) of cards that MBNA issue (oh, ok, there are some at the bottom). They not only issue with their own name but 'affinity' cards for seemingly any organisation, where a small 'cut' goes to the organisation.
The point of this op is to praise their customer services and the 'flexibility' (no pun intended) of their cards. I've held quite a few since MBNA came to Chester (early 90's?) and have always been satisfied at their low regular rates ... ...Well, the whole point of MBNA having offers is to entice you into using their cards. They then either make money off you via you forgetting to clear the balance and paying full whack interest or if you buy things with card then the transaction fees. The short term offer is effectively funded out of an advertising/loyalty budget; the number of people caught in the net and the profit generated far outweighs the cost (otherwise they would not persist ...
debcrane 04.05.2002 (08.01.2006)
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Ciao members have rated this review on average: helpful Review of MBNA Platinum Card
Advantages: none Disadvantages: Don't send bills so your late and loose your 0% and pay £12 , harass you when you are late
...the 3rd party companies to MBNA (head office) they said they would keep phoning till payment is cleared and MBNA can't stop them . Now I have also complained about the missing bills and they will not help , they will charge you £5 to send what they call another copy even though they did not send the first one . I have informed them I will not be paying my bill until I get one . I do not have this problem form Barclay card or Tesco's Card . They also ...
wahd_uk 04.11.2009
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Ciao members have rated this review on average: helpful Review of MBNA Platinum Card
Advantages: None that I can think of Disadvantages: customer service
...sins, I once applied to MBNA for a credit card. I can't knock the speed with which they processed the application and sent the card, for me the true test of a company comes from how they react when things go wrong.
They say in their Company Profile, that they treat all their customers in the same way in which they expect to be treated. They must expect to be treated pretty badly then. I am not proud to admit that for one reason or another, I have ... ...shame the companies don't listen. MBNA have been particularly heavy handed over this.
I don't automatically expect companies to do what I want, but it would be nice if they treated me like a human being, and looked at my case on it's merits. Instead they just look at their terms and conditions, and treat us all like idiots. The first person who contacted me from MBNA was particularly rude. She told me they wouldn't be accepting my proposal, and ...
sallyn1 07.04.2007
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Ciao members have rated this review on average: helpful Review of MBNA Platinum Card
Competitiveness of APR
Product package
Quality of Customer Ser...
Reward Scheme
Additional Charges
Security and Privacy
Ease of Application
Quick review of MBNA Platinum Card
I have been (according to MBNA) one of their best customers for around 14 years. I have a credit limited of £15000. They have just conned me into getting a so-called interest free loan of £4000 repayable by July 2008 for which they charged me a fee of £120 - so far all agreed. However , it now transpires that if I use my card for ANY PURCHASES WHATSOEVER THEY CHARGE ME INTEREST ON THOSE PURCHASES EVEN THOUGH I SETTLE THE BALANCE EVERY MONTH!!. When I rang up to complain they disputed the agreement which was made over the telephone - I asked them if I could have a copy of the telephone call when all this was agreed and they declined. I am complaining to FSA. ...
nicnacnoc0 20.12.2007
Ciao members have rated this review on average: helpful Review of MBNA Platinum Card
Advantages: Good customer service for all aspects of account running. Disadvantages: None found yet
I have had a MBNA Platinum card for a number of years and have had no cause to complain about the service received.
The customer service line is easy to access and operators are sympathetic and knowledgeable about likely questions or problems.
The on line banking system is simple to use and understand and in my experience can always be accessed.
When I have experience a problem, not with MBNA but with a trader who failed to refund my payment, ... ...offering the standard credit card MBNA offer a high credit limit, income permitting, and additional services like, insurance, travel money (foreign currency to your door), legal advice and special offers on selected products and services.
The only aspect that I don’t have any experience of is when payments are made late or when rules are breached by the cardholder. Thankfully I have managed to keep my account within its specified limits. ...
Stu2002 03.04.2002
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Ciao members have rated this review on average: helpful Review of MBNA Platinum Card
Advantages: High credit limits, flexible lending policy, good balance transfer offers Disadvantages: Low minimum repayments, charging for balance transfers
...transfer tables for new customers, MBNA are also pretty flexible if as an existing customer you need to get your hands on some short term additional cash offering periodic offers and (depending upon your credit track record) relatively low ongoing rates.
The only other big draw back is that they seem to be charging a 2% handling fee for balance transfers as a general standard now which can make them more expensive.
Customer service has, from my ...
mason22 18.02.2005
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