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Home > Internet > Web Services > Internet Service Providers Web Services > Madasafish

User Reviews

for Madasafish

Rating Summary based on 27 reviews

  • 5 Stars
    		10
  • 4 Stars
    		4
  • 3 Stars
    		2
  • 2 Stars
    		2
  • 1 Star
    		9

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Previous page Next page Page 1 of 3 | 1 to 10 out of 27 Review(s)
  • 3 of 3 Ciao users found the following review helpful
    Picture of Lewisham

    Lewisham

    5 Stars Are you sure this is free? 08/07/2000
    User recommends the product

    Advantages Advantages Speed, content, two dial-up numbers

    Disadvantages Disadvantages Nasty webspace clauses, strange email address

    Madasafish is the kind of ISP that seems to defy the normal laws of economics. You sign-up, and in the first 10 minutes, you start to wonder where exactly the catch is. But, the thing is, Madasafish goes further. It is in it's own little ISP Premier League, and it's yet to have had a good run for it's money. For a start, it's blisteringly fast. Absolutely blazing. I swear that I saw smoke coming out my modem. If speed isn't enough, the rest of the package is just as superlative. The technical support line is at national rate, not premium. You get unlimited email addresses and web space; ... more
  • 4 of 4 Ciao users found the following review helpful
    Picture of peppermint

    peppermint

    3 Stars not mad on this fish 18/10/2000
    User doesn't recommend the product

    Advantages Advantages simple, straightforward, modern desigh

    Disadvantages Disadvantages I've had lots of trouble with slow connections

    Madasafish is a no-nonsense internet service provider, using local call charges to get online. Whilst the adverts all proclaim how fast and funky it is, with great connections all of the time, I'm warning you to be a little wary. I joined madasafish several months ago, and have had a lot of trouble with the connection. Whilst it is true I can connect everytime, sometimes the connection has been so slow, I have disconnected and used my other ISP instead. All the reviews on ciao seem to be positive about madasafish, but be wary:it's not the same for everyone. ... more
  • 1 of 1 Ciao users found the following review helpful
    Picture of rushtond

    rushtond

    4 Stars still got it 23/07/2000
    User recommends the product

    Advantages Advantages fast, reliable, stable

    Disadvantages Disadvantages mail collection poor

    Of all the Internet Service Providers that i have used, i haveto say that this is probaly the most constant of them all, it doesnt matter how much you re on it or when you go on it, the level of service allways seem to stay the same. I have never had problem into dialing into this service in fact the worst that i have had is a busy tone twice which compared to most ISP's is somthing special. My only quarrel with Madasafish is that you have to be connected to their service to download your email, almost all the other services that i have used let you get the mail from any dial up that is ... more
  • 3 of 3 Ciao users found the following review helpful
    Picture of TinyBump

    TinyBump

    1 Star Never Again! 02/01/2011
    User doesn't recommend the product

    Advantages Advantages Absolutely none.

    Disadvantages Disadvantages Extremely bad customer services. Connections would drop out at times. Rubbish services.

    I have never had such a poor experience with a broadband provider in all of my days. I received a router through the post with absolutey no instructions to get started with them. When I contacted Madasafish to get assistance over the phone they told me to log on to account online and do it that way. I had to explain to them that I had no internet at home hence why I requested their services so I had no way of logging onto their onilne services, duh. They then questioned me on how was I then able to register with them online in the first place which I found to be quiet rude. I informed them ... more
  • 4 of 4 Ciao users found the following review helpful
    Picture of Guzman

    Guzman

    5 Stars Madasafishy business 01/05/2001
    User recommends the product

    Advantages Advantages easy to set up accounts, unlimited webspace

    Disadvantages Disadvantages advertising on sites but it is the way you get those free accounts

    What can I say about Madasafish? Well lets begin with the registration process which is very simple and accordingly attractive to new users. Nice easy logical steps take you through the rigmarole of setting up your account and just in case the account screws up you will be sent a CD with all the pertinent details. My CD took just three days to arrive after I completed the signup process on a weekend. A pretty good turnround time in anybody's book. Next we shall address connectivity. When using Madasafish I regularly get sppeds of 48000bps off a 56k external modem. This is, as far as I am ... more
  • 3 of 3 Ciao users found the following review helpful
    Picture of mysticzon

    mysticzon

    1 Star steve 12/08/2008
    User doesn't recommend the product

    Advantages Advantages Somedays your internet connection will work fine..........

    Disadvantages Disadvantages To expensive-unreliable slow connection.

    Madasafish are now owned by PLUSNET, and you can tell, speeds have dropped off to a snails speed at peak times and you will suffer from being disconnected on a regular basis. If you decide to complain about the service they will flob you off with b/s,like it must be your modem or its your hardware, very strange when you consider one day the service will be okay and a day later its pants again,what utter rubbish to say its a hardware fault? Oh don't expect them tell tell you your password for you account/modem has been changed as recently happened to me and countless other people, I was cut off ... more
  • 5 of 5 Ciao users found the following review helpful
    Picture of janharper

    janharper

    4 Stars Drove me Madasafish 29/05/2001
    User recommends the product

    Advantages Advantages good if you can install it

    Disadvantages Disadvantages won't work on all versions of win95

    I attempted to install Madasafish on my pc running windows 95 and I made such a hash of it that I had to reinstall my entire system. I am not a newbie and I thought I should have been able to install my new isp without any problems. At first the installation kept halting and I had to delete and restart it. Then I found that I had missing win95 system files. The conclusion I made from this experience was that Madasafish may not work as well on win95 as it does on win98. I've seen it working perfectly with win98 and it appears to be an excellent service. If you still use win95, it doesn't mean ... more
  • 8 of 8 Ciao users found the following review helpful
    Picture of phayes213

    phayes213

    1 Star Bad Fish 04/04/2008
    User doesn't recommend the product

    Advantages Advantages They take your money on time

    Disadvantages Disadvantages Speed, Service, Billing

    I have had many service providers and these are far the worst, If you ever need to contact their call center in South Africa manned by poorly speaking Indian staff then you will know what I mean. They have been taking payments from two of my bank accounts and they could not resolve the issue and would not refund me the money, I have spent hours on the telephone only to be told a manager would call me back, which did not happen, they talk from scripts and can not assist in non basic matters. The service is terrible and my advise to any potential customers is to give this fish a miss if you want ... more
  • 9 of 10 Ciao users found the following review helpful
    Picture of yadukrishna

    yadukrishna

    1 Star Don't fall to the in the "Madasafish" net 13/07/2006
    User doesn't recommend the product

    Advantages Advantages Cheap

    Disadvantages Disadvantages Worst Customer Service and Horrible Internet Service

    I have taken subscribtion from the Madasafish 4 months ago as it was the cheapest service avalible with 24Hrs technical support recomanded from a popular website. Problem : Download speed was never up to the mark , how ever there are occational disconnections. I am an easy going man, and really did not bother and reset my modem and it worked !!! Worst ! Nightmare !.I was told my line is upgrade to 8 Mb(selected the option later ). and there will be testing for "10 days " , during with connection never stayed well , how ever it is adviced , before going for this option. I complained and it was ... more
  • 5 of 6 Ciao users found the following review helpful
    Picture of Fredit

    Fredit

    1 Star Avoid avoid avoid 09/01/2009
    User doesn't recommend the product

    Advantages Advantages fairly reliable connection

    Disadvantages Disadvantages Customer Service, taking money without authorisation, expensive

    We got madasafish just over 2 years ago as the package they were offering at the time seemed reasonable and the reviews were good. We were paying £25.99 per month. However, we occasionally went over our download limit and started getting charged almost £40 per month which was ridiculous. We looked around and Be were offering unlimited downloads and a faster connection for £18. The problems with madasafish came when we tried to move over. We asked for the Mac Key and informed them of the changeover date and they said it had all been sorted. It clearly hadn't when they continued to take money ... more
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