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User Reviews

for Marks and Spencer

Rating Summary based on 92 reviews

  • 5 Stars
    34
  • 4 Stars
    33
  • 3 Stars
    7
  • 2 Stars
    7
  • 1 Star
    11

Detailed rating

  • After-sales service
  • Availability
  • Freshness of goods
  • In store customer service
  • Layout & presentation
  • 3.6
  • 3.5
  • 4.3
  • 4.0
  • 3.8
Previous page Next page Page 1 of 10 | 1 to 10 out of 92 Review(s)
  • 136 of 136 Ciao users found the following review helpful
    Picture of SueMagee

    Level 8 SueMagee

    Member since 19/07/2001

    Reviews written: 233

    User doesn't recommend the product

    Advantages Advantages Nearly everything is ready-prepared.

    Disadvantages Disadvantages Nearly everything is ready-prepared, transported by air and expensive.

    I had to go and get some dog food yesterday morning. Right next door to the pet shop is a new Marks and Spencer's Foodhall and, joy of joys, I had £20 of M&S vouchers which I thought would minimise the damage that I was bound to do to my credit card. Peter was coming along to heft the sacks of dog food, so I reckoned I'd be spending a fortune. I should have been warned when I saw that there were piles of baskets at the door, but I had to go hunting for a trolley. They obviously weren't expecting me to buy a great deal. I finally found a Zimmer-frame-with-basket trolley and we headed off for ... more
  • 36 of 36 Ciao users found the following review helpful
    Picture of xxfoxyredxx

    Level 8 xxfoxyredxx

    Member since 01/10/2006

    Reviews written: 1121

    User recommends the product

    Advantages Advantages Great choice, great staff

    Disadvantages Disadvantages Price on some things (Not all though lol)

    I didn't know what to do a review on today so I've decided to write a couple of reviews on things that I've used today, in this case a place I've been to! Today I had to go Marks and Spencer's with my Step-Dad. We went there to go get a dressing gown and matching nightdress for my Mother for her birthday which I will tell you about at the end of my review because it's about customer service. My family have always been a Mark's fan. My mother still calls it Marks and Sparks! We don't shop there all the time but my Mum, like a lot of women I've met in her age group have their 'favourite things' ... more
  • 45 of 45 Ciao users found the following review helpful
    Picture of danieletheridge

    danieletheridge

    User recommends the product

    Advantages Advantages Great selection, top quality..

    Disadvantages Disadvantages ..except carton - yuck!

    *I could find nowhere better to put my opinion - this will have to do!* I was looking around Ciao recently and was amazed to find that I could not find, wherever I looked, an opinion on Marks & Spencer Food to Go. Food to Go is the new name for its sandwiches and general snacks – the ones that workers buy for lunch. If you’ve ever entered a Marks & Spencer store at around 1pm on Monday lunchtime, you will see hundreds of people wearing smart suits all crowding round one particular part of the store. That part, of course, is the Marks & Spencer Sandwich Store.. bliss! Competitors ... more
  • 64 of 64 Ciao users found the following review helpful
    Picture of weebagpuss

    weebagpuss

    User recommends the product

    Advantages Advantages excellent quality food, great range of products, helpful staff

    Disadvantages Disadvantages a little pricey (but worth it!!)

    I’m happy to wave my hand in the air and admit that I am a HUGE fan of the Marks and Spencer foodhalls. I know I probably don’t fit in with the stereotypical image of an M&S shopper, but I absolutely adore their foodhalls. With all the talk in the media at the moment of Marks’ failing fortunes, I felt it was about time they were defended by one of their biggest fans. Being a Marks addict runs in the family – some of my earliest memories are of complaining when my Mum used to drag me round the store – luckily my views changed as I grew up! One of the main ... more
  • 74 of 74 Ciao users found the following review helpful
    Picture of seagulls-lost-horizon

    seagulls-lost-horizon

    User recommends the product

    Advantages Advantages Great food

    Disadvantages Disadvantages Frequently unavailable, and products are moved around far too much

    So our Marks who art with Spencer's aren’t doing so well these days for one reason or another, we shop there every week (in Shrewsbury), in the food hall that is, the rest of the shop we don’t bother so much with, but in the food hall they do have quality foods, some great deals, some good vegetarian foods, and quite a variety. I admit it, I love Marks and Spencer foods, it was my wife that used to go there for her food before we met and is why we shop there now, although what we do get from there is slowly decreasing - but more of that later. As you may know I’m vegetarian ... more
  • 20 of 20 Ciao users found the following review helpful
    Picture of pattiemason

    pattiemason

    User recommends the product

    Advantages Advantages Convenience and quality

    Disadvantages Disadvantages Expense

    Over the last year I’ve become a bit of an expert on Marks and Spencer foodhalls. It’s the nearest supermarket to my work, so convenient for lunchtime sandwiches, quick snacks and those evenings when you know there’s nothing in the fridge at home. Marks and Spencer have had some image problems over the last few years, mostly to do with being a bit staid and boring, especially in the fashion department. However, there’s nothing dull about their foodhalls, especially if it’s convenience you’re after. They have an extensive selection of good quality ready prepared meals, where the only cooking ... more
  • 10 of 10 Ciao users found the following review helpful
    Picture of kate12345

    kate12345

    User recommends the product

    Advantages Advantages Good quality and tasty food

    Disadvantages Disadvantages Quite expensive

    You may have your own opinion about Marks and Spencer in general, with some people still perceiving it to be a tad old fashioned and unimaginative. However, the same cannot be said about Marks and Spencer's food department. The reason I buy Marks and Spencers food is because of the taste and quality. I often pop into Marks and Spencers on the way home from work if I don't have much in the fridge and fancy a quick but tasty convenience meal. To be fair, I think that the ready made meals are probably the biggest attraction for most people shopping at this store. You just don't manage to get the ... more
  • 11 of 11 Ciao users found the following review helpful
    Picture of CareBear

    CareBear

    User recommends the product

    Advantages Advantages quick and relatively cheap

    Disadvantages Disadvantages not big enough for a main meal

    I'm going to try something completely different - I am going to write this opinion whilst acually sampling this product for the first time. I am a self-confessed fan of M&S foodhall. They are not always the cheapest but the quality is generally pretty good (with a few exceptions). I hate sandwiches for lunch as I find them boring so when in M&S this morning I happened upon their special offers section where I found this dish - Lemon and Ginger Chicken with Apricot Rice. £2.49 (50p off) for lunch - not bad for London and it sounds alright so lets try it. After piercing the clear plastic film a ... more
  • 12 of 12 Ciao users found the following review helpful
    Picture of danieletheridge

    danieletheridge

    User recommends the product

    Advantages Advantages Very high quality, nice food

    Disadvantages Disadvantages A little expensive!

    Marks And Spencer Foodhalls stock some extremely high quality and rare products. I do most of my weekly shopping at Waitrose but leave out a few things which I know I can get at much better quality at Marks. For example, chicken is very expensive in Waitrose, and pretty poor. But I can get some top class chicken at low low prices in M&S, so it's worth the trip. Their ready meals are very good. They always get the right amount of food for me, and they are always very nice, look appetising and not that hard on the pocket, either. Layout is one of the problems in the M&S clothing departments, but ... more
  • 8 of 8 Ciao users found the following review helpful
    Picture of BAILEY

    BAILEY

    User recommends the product

    Advantages Advantages Good parking, excellent range, excellent quality

    Disadvantages Disadvantages Could have a larger wine selection

    I could not possibly rate Marks and Spencer foodhall high enough! To be honest, I don't make enough money to shop here all the time, so I get everyone I know to buy me M + S vouchers for everything - birthdays, my wedding, anniversaries, everything! Their range is fabulous, if you want it you can probably get it here. They have all kinds of world wide foods, from chinese and indian to american, italian and french. So what if it is a bit more (a bit? I can hear my husband saying) expensive? It's so worth it. Every item of food in this store is top quality, and their fresh deli and bakery are ... more
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