Rating Summary

Detailed rating

Quality
Service
After Sales Service

1-6 of 6 reviews Show most helpful reviews first Newest first

 

Not exactly terrible, but lackadaisical at best.

AdvantagesExcellent house design, reasonable price

DisadvantagesDreadful customer service

"...us, though. Until we saw the Miller showhomes. Although both 'models' - the Esk and the Tees were pretty much the same price, they had quite different characters. The Tees had a superb upstairs, with a giant shower in the bathroom - along with a bath, and very spacious bedrooms, but the downstairs felt very cramped, with quite a small lounge and dining room. The Esk, on the other hand, is more balanced. With a more spacious lounge and a ..." Read review
04.11.2003

Ciao members have rated this review on average: very helpful

Community Level 2geordieg00

geordieg00

Miller homes - Excellent all round

AdvantagesGreat service, before and after moving in

DisadvantagesNone come to mind

"...poor reviews previously given about Miller homes. I've had quite the opposite experience with them. The other reviews seem to be from a number of years ago, so maybe they've sorted out their customer care issues since then, either that or theres a problem in only some regions, I noticed 2 of the 3 other reviews were from Edinburgh and I know Millers customer care is still very regional. ===Buying the house=== Anyway, onto my review. About 6 months ..." Read review
20.08.2008

Ciao members have rated this review on average: very helpful

Miller Homes - Buyer Beware!

Advantagespart exchange

Disadvantageshidden fees and poor advice. Not given the whole facts before being pushed to sign.

"...the experience I had with Miller Homes and their site at Whittley Park in Chorley. First off, I am not moaning about the quality of their houses as we thought that they were good from our initial inspection, the problem came from the way that we have been ripped off by their sales manager. When we signed for the reservation plot we were told that they had to take a deposit of £250.00 which only half was refundable if we decided not to continue with ..." Read review
28.01.2013

Ciao members have rated this review on average: helpful

Community Level 1plipkin

plipkin

After Sales Support

AdvantagesNothing Springs To Mind

DisadvantagesThe After Sale Circus

"...moment we confirmed our purchase. Miller Homes promised to keep us informed as the build developed. This as it turned out was simply spin. On one visit to the site after being told that the property was progressing well we were told that access was only possible with the site manager as all external doors had just been fitted. This was simply not true, as our property had no doors or windows at the time and was in fact three months behind schedule. ..." Read review
17.09.2005

Ciao members have rated this review on average: helpful

Community Level 1jonathanhall

jonathanhall

New flat in Edinburgh

AdvantagesLooks nice

Disadvantagespoor quality, terrible service, generally useless

"...couple renting a brand new miller home. Overall it looks very nice, but its in the little things they fall down on. Like doing a good job or solving customer problems. Since it was silly for myself to contact the letting agency>owner>miller I said I would phone direct. Never turning up, or if they do, its because they were on site and to tell me it would be fixed tomorrow, and tomorrow, and tomorrow. Then the joyous day comes... and somehow they ..." Read review
27.07.2004

Ciao members have rated this review on average: helpful

Community Level 1millerhomes

millerhomes

Miller Homes - buy one at your peril

AdvantagesNone

DisadvantagesRip off

"I bought a Miller Home in 2008 and myself and three of my neighbours have been burgled because of Miller staff's incompetence (leaving doors and windows unlocked after working in occupied properties). Rumours of a multi-million pound fraud add to the impression that Miller Homes are not as honest as they should be - and the residents at my development know that items that were meant to be includedd in our 'welcome packs' were stolen by Miller ..." Read review
17.09.2009

Ciao members have rated this review on average: somewhat helpful

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