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Detailed rating

Range of Policies
Fairness of contract
Customer service
Speed of reconciliation
Value for money

1-2 of 2 reviews Show most helpful reviews first Newest first


Community Level 4confusion



AdvantagesComprehensive cover

DisadvantagesMakes you realise the true cost of that free phone!

"...when I was looking for mobile phone insurance. I was concerned about the potential replacement cost of my mobile especially during the first year. Now there are plenty of places offering insurance but this one didnít try to sell on cheapness but on the comprehensive nature of the cover. The site itself is brief but leads to a more comprehensive mobile site which gives the full terms and conditions of the cover. You can also sign up immediately ..." Read review

Ciao members have rated this review on average: very helpful

Community Level 1soniaoh1982


mobile phone insurance through bank account

Advantagesit doesn't cost anything as through your bank account

Disadvantagesthe length of time to get a replacement handset

"...had my iphone4 stolen. my mobile phone insurance is through my bank account. i pay £12.50 a month for extra perks and insuring 2 phones (as its a joint account) is one of them. i called up the insurance company who then told me i would have to wait for a form to be sent out to me, complete it with the details of what happened, police report details, proof of purchase and of course a cheque for the excess (£30), they would then review it and decide ..." Read review

Ciao members have rated this review on average: somewhat helpful

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