Ciao - for people with opinions

Latest reviews Latest questions
Write a review Latest videos
Special offers
Home > Finance > Banking & Personal Finance > Mortgage Lenders > Mortgage Express Ltd
No image available

User Reviews

for Mortgage Express Ltd

Rating Summary based on 6 reviews

  • 5 Stars
    		0
  • 4 Stars
    		0
  • 3 Stars
    		0
  • 2 Stars
    		1
  • 1 Star
    		5

Detailed rating

  • Additional Charges
  • Competitiveness of APR
  • Ease of Application
  • Product package
  • Quality of Customer Service
  		• 1.2
  		• 2.0
  		• 2.4
  		• 2.6
  		• 1.6
Previous page Next page Page 1 of 1 | 1 to 6 out of 6 Review(s)
  • 2 of 2 Ciao users found the following review helpful
    Picture of mrtesttube69

    mrtesttube69

    1 Star Nothing "Express" about Mortgage Express.... 29/01/2008
    User doesn't recommend the product

    Advantages Advantages They are efiicient in taking your hard earned money from you....

    Disadvantages Disadvantages Everything - poor website, communication, unprofessional and a joke outfit!

    This is an incredibly incompetent and money grabbibg company, if I ever saw one! I bought my house 2 years ago through Mortgage Express and it took 2 months for them to arrange my mortgage! I decided to sell in November so that I could move in with my partner. An offer was made for the asking price and in early December 07, my solicitor wrote to them requesting the deeds of my house. Just before Christmas I rang my solicitor to see if they had arrived and - nope they had not. On the 3rd January my solicitor rang me to inform me that my Mortgage company had sent my deeds to the wrong solicitor ... more
  • 3 of 3 Ciao users found the following review helpful
    Picture of cacole

    cacole

    1 Star Mortgage Express - Steer Well Clear!! 16/07/2008
    User doesn't recommend the product

    Advantages Advantages None whatsoever

    Disadvantages Disadvantages Money grabbing, incompetent mortgage lender

    I took out a mortgage with GMAC in May 2007 when I bought my current home. At the end of last year, I contacted them with a query about my account, when I was told that they had in fact sold my mortgage to Mortgage Express earlier in the year. You can imagine my suprise, as I had never been informed of this. I needed to buy my ex-partner out of the property at the end of last year, and wanted to port my mortgage to a cheaper property to help me with the repayments. This was all contained within my contract and after speaking with Mortgage Express, I was told that I could definitely port. After ... more
  • 3 of 3 Ciao users found the following review helpful
    Picture of Rachelxoxo

    Rachelxoxo

    2 Stars Mortgage Express - a waste of space 11/09/2008
    User doesn't recommend the product

    Advantages Advantages A freephone telephone number, good incentives such as free valuations

    Disadvantages Disadvantages Poor customer service

    I am a Mortgage Broker who offers mortgages from the Whole of the Market. I must admit that 2 years ago, Mortgage Express were highly competetive with their rates and offers, but more recently, I never seem to source them when it comes to finding my clients mortgages. Overall found their service slow and at times I found that they changed their lending criteria to suit themselves at times, meaning when I recommended a mortgage to a customer, I then had to tell them that they were not eligible. This obviously reflected badly on me. They offer a freephone number which is rare these days, however ... more
  • 31 of 43 Ciao users found the following review helpful
    1 Star Quick review of Mortgage Express Ltd by MGB2000 28/10/2008
    Dreadful, dreadful company. Been trying to redeem my mortgage for over a month but they keep delaying the process by not sending out the redemption statement. Also they took over 20 days to credit a lump sum off my accountant despite the fact they had recieved it by electronic transfer. Their delays will have cost me almost a grand by the time I move. My advice, avoid like the plague and put your business else where.
  • 0 of 1 Ciao users found the following review helpful
    Picture of gazz51

    gazz51

    1 Star Looking for a mortage " don't even think of Mortage Express " 30/07/2010
    User doesn't recommend the product

    Advantages Advantages The best company around if you want to losse money AND a home

    Disadvantages Disadvantages Rude, most of them don't have a clue what their job roll is and all of them use the same A4 script

    I had a remortage with Mortage Express, following my divorce. Firstly i was with another company before Mortage Express took their customers on. This company was more understanding about peoples problems (which nearly everyone has now no matter what their income). As already pointed out in other reviews, yes they DO NOT reply to letters, emails or just in the last week a letter sent by fax. This fax was notifying them of my new address. Over 1 week later and i still have not had a reply as to how much and when i will receive any monies due after they have sold the house following the ... more
  • 1 of 19 Ciao users found the following review helpful
    Picture of DANIEL_JONES_ESQ

    DANIEL_JONES_ESQ

    1 Star REVIEW OF MORTGAGE EXPRESS 01/11/2005
    User doesn't recommend the product

    Advantages Advantages NONE WHATSOEVER

    Disadvantages Disadvantages UNPROFESSIONAL, UNHELPFUL WHEN IN TROUBLE, DEMANDING

    Oh the joys of Mortgage Express! Once my redemption penatly clause is expired i shall be changing immediately from Mortgage Express. Will be saving myself several thousand pounds after it expires! We encountered a few temporary financial difficulties and Mortgage Express had no sympathy whatsoever. High and regular fees for late payment, huge solicitors costs! (£1400) and a distinct lack of willingness to help us remedy the situation. Many other fees...called "Sundry Debits" make up hundreds of pounds... any ideas what these are would be warmly welcomed.. answers on a postcard... They were all ... more
Previous page Next page Page 1 of 1 | 1 to 6 out of 6 Review(s)